TERMS OF REFERENCE BETWEEN ROYAL MAIL AND THE CWU COVERING A NEW COMMERCIAL INITIATIVE – METER BOXES TO ACCEPT PARCEL POSTINGS TRIAL
Branches will be aware that the Agenda for Growth and Guiding Principles of Employment Security and Mutual Interest Approach to Future Challenges and Opportunities agreements commit both Royal Mail and the CWU to working together to positively transform business operations.
Parcels competition continues to increase with competitors expanding their networks and delivering enhanced customer services. Parcel posting customers are continually seeking expanding options for the ability to despatch items outside of the traditional collection or Post Office channels. Competitors have been seeking alternative access channels such as local garages, shops and railway stations as access points for parcel despatches.
Royal Mail therefore recently approached the departments with a request to undertake a trial to expand current Meter Boxes to accept parcel postings to allow them to assess customer desire for this option, test commercial viability and to drive future strategy in relation to street furniture design.
Discussions have therefore been taking place with the business in relation to a Terms of Reference for the trial activity. An agreement has now been concluded and endorsed by the Postal Executive and a copy is attached for your information.
Colleagues will note that CWU representatives (including H&S reps) and employees will be fully involved at each deployment site to enable consistency and ongoing success. Any operational changes required to facilitate the trial arrangements will be progressed in line with the IR Framework.
The trial will commence in June 2018 and will last for a period of 3 months. The trial activity will take place within the LE and NN geographical areas and involve 30 Meter Boxes, over 7 days a week.
Prior to the introduction of initiatives linked to the deployment programme in the Collection and Delivery functions, CWU Divisional, Area and Local level Representatives will be fully briefed on the initiative and on their roles within the process.
All affected staff at participating sites will receive full training in the revised processes.
The CWU Nationally will be updated monthly on progress via the Strategic Involvement Meetings on issues relating to the project through the National Collection JWG.
Formal review of the trial will take place at National level and any further deployment of the initiative will be subject to discussion and National agreement.
Branches and representatives are requested to ensure that members are made aware of the contents of this LTB.
Any enquiries in relation to this LTB should be addressed to:
Mail Centre Collections: Davie Robertson, Assistant Secretary, quoting reference 721.03
Email Address: firstname.lastname@example.org
Delivery Office & Collections: Mark Baulch, Assistant Secretary, quoting reference 532
Email address: email@example.com
Davie Robertson – Assistant Secretary
Mark Baulch – Assistant Secretary