Branches are informed that the next pay review date for our Quadrant members is the 1st April 2019. The department has therefore been in discussions with Quadrant management to secure a pay deal that recognises the ongoing contribution made to the business and maximises guaranteed levels of pay for our Quadrant members. 

As you will be aware over recent years it has become increasingly difficult to negotiate pay settlements with Quadrant, due to both the commercial agreement between Royal Mail and Compass Group and decreasing footfall at Quadrant Units. Negotiations this year have been no less difficult with regard to funding the CWU aspirations for pay that any final agreement would need to achieve, a package of benefits that positively reacts to increases in the cost of living and rewards our members. This year’s pay settlement was also dependent on the completion of the existing commitments to a joint review of sick pay entitlements for new entrants and the Medical Severance criteria.

The pay settlement for 2019 has however now been concluded and unanimously endorsed by the Postal Executive. Attached is an advance copy of the letter to members that will accompany the ballot papers, which provides the detail in relation to the settlement.

Following consultation with the SDG(S) department arrangements for an individual member’s ballot in respect of the Quadrant Pay Agreement 2019 have now been finalised and the timetable will be as follows:

Ballot Papers Dispatched: Wednesday, 27th March 2019. 

Ballot Closes: Wednesday, 10th April 2019. 

Branch Secretaries are requested to ensure that our members are made aware of the content of this LTB and that every effort is made to encourage our members to use their vote.

Any enquiries in relation to this LTB should be addressed to Davie Robertson, Assistant Secretary, email: dwyatt@cwu.org or shayman@cwu.org quoting reference number: 301.08

Davie Robertson

Assistant Secretary


Attachment 1 – Quadrant Members – Pay Claim 2019 27.03.19





For the first time in our Union’s history we have been successful in our bid to obtain a stand at the Glastonbury Festival which commences on Wednesday 26th until Sunday 30th June 2019. This world famous music event has a massive audience and is a great opportunity for our Union to engage with the people at the event and raise the profile of Trade Unions. However, this is a huge undertaking for the South West Region and although we will have some support from CWU headquarters, logistically & financially we will still need considerable donations so we can purchase merchandise. 

Consequently, the South West Region would be most grateful if Regions / Branches could donate to our Regional fund which will enable us to operate a fantastic stall at the event which will not only raise our Union’s profile but also enable us to engage with tens of thousands of people over a five-day period. Published below is the South West Regional account where donations can be sent.

Unity Trust Bank

Account Number – 20208154

Sort Code – 60-83-01

On behalf of South West Region, we thank you in advance for your support; all donations will be very much appreciated.

Any further enquiries regarding this LTB should be addressed to the General Secretary’s Office at gsoffice@cwu.org quoting the reference LTB 186/19.

Yours sincerely

Dave Ward

General Secretary


CWU/RM National Terms of Reference – Uniform Trial New Lighter Weight Polo Shirt

CWU/RM National Terms of Reference – Uniform Trial New Lighter Weight

Further to LTB 691.18 and the agreed trial of a new lighter weight polo shirt (unisex).

We can now confirm that the new lighter weight Polo Shirt, which is based on fabric 200gsm as opposed to the current 250gsm will now be adopted by Royal Mail, this is as a result of the scheduled review of the trial as set out in the Terms of Reference, and based on positive feedback received from both individuals involved in the trial and the Newcastle Amal Branch (which covered all the listed trial site workplaces).

Whilst this is viewed as a positive and welcomed development in terms of seeking further and ongoing improvements to the current uniform range, the new lighter version of the Polo Shirt will however not be in stock or available for general order until around July/August due to a 4-5 month manufacturing lead in time.

We believe therefore that the new lighter weight Polo Shirt will be both welcomed by both Branches and members.

Any enquires in relation to this LTB should be directed to the Outdoor Department, reference 500, email address: outdoorsecretary@cwu.org.

Yours Sincerely,


Mark Baulch
CWU Assistant Secretary

LTB 182.19 – New Ligher Weight Polo Shirt

National Terms of Reference between Royal Mail and the CWU covering the trial of electrically assisted cargo trikes

National Terms of Reference between Royal Mail and the CWU covering the trial of electrically assisted cargo trikes


Dear Colleagues,

As a result of recent articles and stories through various media channels Branches may be aware of this initiative. The brief history of these E- Trikes is that they (11 in number) were purchased and brought into the country at the behest of the new Royal Mail senior management team as these are used by GLS in other parts of Europe. As a consequence we have been in dialogue with Royal Mail over their suitability and use, along with a number of other related issues which we have raised since we were first made aware of the intention to introduce them as part of a limited trial last year.

As referred to above the other factor that Royal Mail are extremely keen to gain is publicity, recognising that the green/environmental agenda is a large issue in society generally with many towns and cities particularly within London in regards to the current Mayor’s policy of reducing fuel emissions etc. Accordingly, this has also driven the desire by Royal Mail to trial these E- Trikes as the Company has carried out publicity events already and in fact their official launch was on the 19th of this month. On this general point we are of course supportive of alternative and more environmentally friendly solutions in regards to the usage of different equipment in order to reduce full emissions, however these alternative solutions have to be suitable for the job our members carry out as well as jointly developed and agreed along with full CWU involvement.

In addition, there are obvious Health and Safety, plus suitability concerns with regard to where and what type of deliveries, if any at all, these E- Trikes might be suitable for. These concerns have been raised and are being dealt with by the Outdoor Department, and the H, S & E Department respectively.

Although we have numerous reservations in regards to trialing these vehicles and also the way in which this issue has been raised by Royal Mail, we however believe that we are better served with a National agreed form of words making it clear that participation from individuals is voluntary and that there is also full CWU involvement in relation to the route selection and assessment process as well as all of the safety implications being satisfactorily resolved.

The locations for the trial are as outlined below, although these may change as this is also subject to National Agreement depending on the suitability of the route assessments which are still currently being undertaken along with sufficient numbers of volunteers;

  1. Stratford (East London) – Olympic Park
  2. Cambridge – University campus (cyclist areas)
  3. Sutton Coldfield – Semi pedestrian areas

Branches will note from the Terms of Reference, that the necessary safeguards have been secured within the document and these include:

  • Full CWU IR involvement at Divisional, Area and Local level plus relevant H & S Reps along with the full involvement of the CWU Health, Safety & Environmental Department.
  • All current work equipment change processes to be followed as standard practice. The processes include full CWU involvement and joint agreement as standard.
  • Feedback will be sought from users as an output of the trial process. Participation is with the agreement of the individual route-holders on suitable and assessed routes only.
  • As outlined above, individuals will not be displaced off their own duty. If there is a volunteer who wants to be part of the trial and someone else in the unit with a suitable route who doesn’t, it is accepted that they can both agree to swap for the purposes of the trial.
  • Individuals will have the option to cease their participation by informing the manager and the reason so this can be captured as part of the trial; however sufficient notice should be given in order to allow alternative arrangements to be planned.
  • During the trial the equipment can only be used on routes which have been assessed for suitability and where the user has been trained.
  • Full training will be provided for individuals. The training covers the need to travel slowly when in areas of mixed use with pedestrians/children, how to drive defensively and vigilantly with constant expectation of other space users to do unpredictable things, and be ready to come to a stop.
  • The trial will be formally reviewed by the signatories of this TOR. Those identified above including local Managers and CWU representatives involved within the trial will feed into this review process and a joint report with conclusions will be finalised as part of this review.

Any enquires in relation to this LTB should be directed to the Outdoor Department, reference 540, and email address: outdoorsecretary@cwu.org.

Yours Sincerely,


Mark Baulch
CWU Assistant Secretary

LTB 181.19 National ToR RMCWU trial of electrically assisted cargo trikesTerms of Reference RM_CWU – Covering the Trial of Electrically Assisted Cargo Trikes E-Trike



Branches and representatives are informed that under an agreed terms of reference, proof of concept trial activity has been taking place at YDC and North West Walk Bundling Centre in relation to the use of 4×2 Motive Units with Double Deck Trailers.

Until now Royal Mail have operated a policy where only 6×2 motive units are deployed with all DDT’s except the older 75 DD York Double Deck Trailers (DDT’s), and as the trailer fleet now predominately features DDT’s the procurement of new motive units has centred on the 6×2 tri-axle specification.

The business believed however that there was substantial evidence that changes in the traffic mix, with the ongoing migration from letter to parcel products, had resulted in a reduction in the average weight of laden York containers and that this could enable a review of policy and allow the safe use of 4×2 motive units on some DDT services. A proposal to trial the use of the 4×2 to replace the 6×2 motive units was therefore tabled.

Capital expenditure restrictions have affected fleet renewal policies resulting in an ageing motive unit fleet profile, currently approximately 260 Units are now over 10 years old. Given that 6×2 motive units cost around £6k more than 4×2 units, Royal Mail believe that a change in policy could enable an enhanced fleet renewal programme.

Additionally environmental concerns are focussing attention on alternative fuel options as a replacement for diesel. Royal Mail had been trialling a dual fuel motive unit at NDC and the trial had identified benefits both environmentally and in running costs, with fuel costs reducing by circa 6 pence per mile. New 6×2 motive units cannot however have a similar duel fuel conversion due to space restrictions on the chassis, making 4×2 motive units a more compelling environmental choice.

The trial activity which involved the analysis of over 270 DDT services monitored by the Network Working Group and the CWU Health & Safety Department, confirmed that the average York weight was around 122kg or half the planned weight on which the existing policy was based. Given this, modelling on the outputs has confirmed that 4×2 units can be safely and legally used with DDT’s in certain circumstances.

Discussions have therefore taken place with the business at National level in relation to finalising a Joint Statement to communicate the permitted use. A copy of the document which has been endorsed by the Postal Executive is attached for your information.

Colleagues will note that the details of which services 4×2 units can be used are included in the table in the attached Joint statement and that there is no difference in Driver Operating Safety Standards between using a 6×2 or 4×2 tractor unit as specified in Royal Mail road operations. 

Any enquiries in relation to this LTB should be addressed to:

Logistics/Driving: Davie Robertson, Assistant Secretary, email: dwyatt@cwu.org or shayman@cwu.org quoting reference number: 214.15


Health & Safety related issues: Dave Joyce, National Health, Safety & Environment Officer email: djoyce@cwu.org


Davie Robertson                                                                                                                                                                                     Dave Joyce

Assistant Secretary                                                                                                                                                                                 National Health, Safety & Environment Officer

LTB 180-19 – 4×2 Motive Units On Double Deck Trailers

JS On the Use of 4 x 2 motive units on double deck trailers





Branches and representatives will be aware that activity in RDC’s/WBC’s has already commenced in line with the Resourcing Realignment commitments contained in the ‘Four Pillars’ agreement. In addition to that activity discussions have also been taking place with the business to formalise a model week process that can be applied in the RDC function.

It was jointly agreed that it would be mutually beneficial to produce a standardised process to assist in ensuring that a robust resourcing base is achieved in the RDC/WBC functions, recognising the variable and evolving nature of the workload.

Following discussions Joint activity was agreed, including the involvement of CWU Industrial Engineers, to establish a revised process which meets the commitments in the Four Pillars agreement and Realignment documents.

A Joint Statement has now been concluded and endorsed by the Postal Executive, which provides a Methodology for Creating a Model Week in RDC’s/WBC’s to support the commitments in the Guiding Principles Agreement in relation to resourcing mix activity. 

A copy of the Joint Statement is attached for the information of Branches and RDC/WBC representatives.

It is anticipated that the methodology that will be applied will provide a clear process in RDC’s/WBC’s in relation to establishing an equitable resourcing mix that will:

 Maximise contractual staff. 

 Avoid stranded costs during low workload demand periods. 

 Provide a level of fixed and flexible earning opportunities to meet employee aspirations (OT/SA). 

 Ensure a reliable resourcing base. 

 Ensure effective alignment of resource to workload. 

 Be compliant with all National agreements (e.g. AL, SA etc.) 

 Comply with all legislation (e.g. Working Time Directive etc.) 

 Promote the use of innovative, mutual interest duty structures, ensuring workload clearance while providing work/life balance. 

The attached Joint Statement provides details of the review process to be undertaken on an annual basis and at peak periods to ascertain and facilitate resourcing mix requirements.

It is jointly envisaged that the processes that have been developed will provide a framework that will enable maximum permanent resourcing to be achieved, whilst also seeking to minimise stranded costs. Equally, the processes will enable flexibility in relation to resourcing, the maintenance of earnings potential for existing employees and reduce the reliance on agency resource during peak demand periods. It is jointly intended that the defined process will provide a method of reducing reliance on agency use and promote a contractual resourcing model that maximises, wherever possible, a permanent workforce consistent with existing agreements to ensure that a robust staffing base is achieved.

To ensure that the joint objectives are being achieved the resourcing figures/arrangements will be subject to National review on a six monthly basis going forward.

It has been reaffirmed that all activity will take place in line with the IR Framework and National agreements, including the MTSF where required.

It has also been confirmed that where agreed outcomes produce efficiency/operational savings these will be identified, tracked and recorded and will be included in the agreed funding solution for the 2nd Hour reduction in the Working Week for RDC/WBC’s. 

A Joint workshop has been arranged for the 27th March 2019 to deliver training in relation to the new process and RDC and WBC representatives should have received an invitation to attend. The training is extremely important and as such the department would request that every effort is made to ensure that one unit representative from each RDC and WBC is in attendance at this event. 

Any enquiries in relation to this LTB should be addressed to Davie Robertson, Assistant Secretary, email: dwyatt@cwu.org or shayman@cwu.org quoting reference number: 231.01

Davie Robertson
Assistant Secretary

LTB 179-19 – JS RDC & WBC Resourcing Mix Activity

JS In Relation To RDC And WBC Resourcing Mixed Activity 21.03.19

Support for NHSBT Organ Donation in 2019 & Law Change in 2020:

Support for NHSBT Organ Donation in 2019 & Law Change in 2020:

Further to LTB 475/18, as you may know, legislation to change the law around organ donation in England has passed through the Parliamentary process and the changes will come into effect from spring 2020. It is hoped that these changes will lead to more donors going on to save more lives. NHSBT (NHS Blood & Transplant) has written to us asking the CWU to help to make sure everyone understands what the change means to them.

Organ Donor Law Set To Change by 2020:

Following the announcement last year, the Law is set to change in England in 2020. A new opt-out system for organ donation will be in place by 2020 in England, as approved by the UK Parliament and under the plans, adults will be presumed to be organ donors unless they have specifically recorded their decision not to be and have opted out – rather than the current system where people have to opt in. The UK Government says this will save around 800 lives each year.

NHSBT Public Information Campaign To Launch in April 2019

In April 2019 NHSBT will launch a public information campaign to tell people that the law is changing and to explain that from spring 2020 everybody over 18 will be considered as a potential donor unless they ‘opt out’ or are in an excluded group.

NHSBT will be encouraging people to choose whether they want to donate their organs when they die, to record their decision and share it with their family. If they decide they don’t want to donate, they will need to register their decision on the NHS Organ Donor Register.

CWU Support

NHSBT has expressed their gratitude to the CWU for our Union’s valued support of previous organ donation campaigns, and we are more than happy to support the communication of this forthcoming change.

NHSBT are developing a partner toolkit that will be available for use from mid–April which the Health, Safety & Environment Department will utilise.

Further reports will be published in due course.

Yours sincerely


Dave Joyce
National Health, Safety & Environment Officer

19LTB178 Support for NHSBT Organ Donation in 2019 & Law Change in 2020

Safe & Well – March 2019

Safe & Well – March 2019

Please see attached the March 2019 edition of the Safe and Well newsletter with contributions from our USRs and field teams covering asbestos awareness, good news articles from the recent SD safety day, updates around Tetra and flat roof work plus following a knowledge call, a reminder about pregnancy and risk assessments (not just for WAH) as well as the winners from the recent “Tell Us about” feature. Health gets a focus with the promotion of the physio and Prehabilitation services offered by RehabWorks plus links into “think about this when you’re working” around MSD for field, drivers and also office based people. Plus the employee assistance programme support.

Yours sincerely


Dave Joyce
National Health, Safety & Environment Officer

19LTB177 Safe & Well – March 2019

Safe and Well Issue 68 March 2019

Cardiff City Hall Dog Control Conference – CWU Calls for Clamp Down on Bad Dog Owners Well Received. National Health and Safety Officer Dave Joyce delivers ‘key-note Speech.

Cardiff City Hall Dog Control Conference – CWU Calls for Clamp Down on Bad Dog Owners Well Received. National Health and Safety Officer Dave Joyce delivers ‘key-note Speech.

See below reproduced report written on the above event.

Dog attacks on postal delivery workers and irresponsible owners were discussed at Cardiff’s major conference on dog ownership on 6th March.

The event had a high profile list of speakers led by the Union’s National Health and Safety Officer Dave Joyce who was invited by the organisers Cardiff City & County Council to deliver the ‘key-note’ address. Other speakers were; Lesley Griffiths AM – Wales Government Minister for Environment, Energy and Rural Affairs, Councillor Huw Thomas, Leader of Cardiff Council and Penny Bowers of Cardiff Dog Action.

Politicians, animal experts, dog owners, victims of dog attacks, postal workers, CWU Reps and members of the public gathered in a packed City Hall for the event to hear evidence and suggestions geared towards making dog owners more responsible and holding to account those that flout the dog control laws and allow their animals to bite postal workers, children and members of the public.

What did the CWU Say?

Dave Joyce, National Health and Safety Officer for the Communications Workers Union (CWU) spoke on the danger of dogs to postal workers – particularly over Christmas and the school holidays when attacks peak – and the urgent need to toughen up dog control in Wales.

Dave said “One in seven of Wales’s 4,730 postal workers have been bitten and injured in the last 5 years with 850 casualties.”

“Some of these injured postal workers never fully recover physically and mentally from dog attack trauma and are not able to continue working in the industry due to their disabilities and disfigurement and mental anguish.”

The 200,000 strong CWU has launched its Bite-Back Campaign and is pressing the UK government to amend the Dangerous Dogs Act further but Dave Joyce added that Wales as a devolved administration can take the lead and the CWU are calling on the Welsh Assembly to:

  1. Re-introduce Dog Licensing to generate ring-fenced funds for enforcement.
  2. Introduce Dog Control Notices (DCN’s).
  3. Introduce on the spot Fixed Penalty Notices to deal with minor offences and breaches
  4. Enforce the Dog Tag Law of 1992 which requires all dogs to wear a collar and tag when in public with the owner’s details on it.
  5. Utilise Public Space Protection Orders to ban dogs from specific areas such as children’s play parks and other designated public areas.Dave Joyce added that “Currently 77% of councils have never issued a Community Protection Notice (CPN) – CPN’s have been a total ‘failure’.

What did the Welsh Government say?

Lesley Griffiths AM – Wales Minister for Environment, Energy and Rural Affairs said that she was aware of inconsistencies with dog law enforcement and that there is a lot more they can do. She said: “I am very pleased to support the campaign – being a dog lover, promoting responsible dog ownership is a subject very close to my heart. Irresponsible dog ownership has a devastating impact not only on the dog but on individuals, their families and our communities.” Lesley said she had met Dave Joyce on several occasions and committed to further discussions with the CWU on the issues they have been raising.

What did Cardiff the Council say?

Councillor Huw Thomas – Leader of Cardiff Council, the largest Local Authority in Wales said: “I agree that there is no such thing as a bad dog only bad owners” and he re-affirmed Cardiff’s commitment to responsible dog ownership, supporting the issues raised by Dave Joyce and CWU.

What Did the Cardiff Dog Action Group Say?

Penny Bowers from the Cardiff Dog Action Group spoke about tackling antisocial dog behaviour and said “The council needs to have that top-down approach in dealing with this and we want Cardiff to be a dog friendly city.”

Going Forward!

The group (Wales Government Minister Lesley Griffiths, Julie Morgan Wales Government AM, Councillor Huw Thomas Cardiff Council Leader, Councillor Dilwar Ali Cardiff Council Cabinet Member and Dave Joyce CWU National Health, Safety & Environment Member) are planning to meet again in the near future to co-ordinate an approach to tackle these issues.

See attached Photographs from the Event.

End of Report.

Yours sincerely


Dave Joyce
National Health, Safety & Environment Officer

19LTB176 Cardiff City Hall Dog Control Conference – CWU Calls for Clamp Down on Bad Dog Owners Well Received

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