Latest from the Branch



Branches are advised that the Post Office has announced this morning the relocation of the Portsmouth Supply Chain CViT Unit to Nursling industrial Estate near Southampton, impacting upon 14 employees. It is important to note there will not be any redundancies associated with the relocation and that the work will remain in-house with no outsourcing. In this regard, please see the attached Joint Statement.

Recent discussions have been held with Post Office management and we have been fully consulted on the move, which we believe to be positive for the following reasons:

• There are a number of serious Health & Safety concerns surrounding the Portsmouth site (the former RM Mail Centre which was vacated a number of years ago) due to the landlord falling behind on repairs. This has led to a full time H&S warden overseeing and trying to resolve the problems in the building in the interests of our members.

• Post Office management is led to believe the landlord has a strong desire for the Post Office to move out of the building as he has other development plans in mind. This has led to the lack of interest in fixing the problems within the building and the resultant H&S issues.

The new site is 22 miles west of the current location (a 30 minute drive from the Portsmouth Unit) and is currently used by Loomis – it will therefore be a shared site with Loomis. The Post Office has agreed that any Excess Travel Expenses will be paid to our members up to a ceiling of £20k in line with MtSF.

There is also a Crown Post Office situated within the same site as the Portsmouth CViT Depot. Seemingly this is not affected as part of the move and management have provided the following reassurance within the Joint Statement.

“This move will not affect the DMB operation currently housed at the site.”

Mole Meade, Postal Executive member and Rob Jones, Supply Chain Rep, are leading on this matter and will be engaging with the members throughout the consultation alongside Craig Dapson, Unit Rep. Rob has been to the Portsmouth depot this morning supporting the members and I am grateful for his assistance.

In conclusion, we fully support this positive move to protect the health, safety and wellbeing of our members. We are pleased the Post Office has identified a new, much safer site within a reasonable travelling distance and that all parts of the process of moving will be conducted in line with MtSF.

Yours sincerely,

Andy Furey
Assistant Secretary

LTB 421/20 – Post Office – Supply Chain – Relocation of Portsmouth CViT Unit

HSE To Carry Out Welding Inspections To Check on Compliance With New Welding Fumes Controls Designed To Reduce Lung Cancer Risks:

HSE To Carry Out Welding Inspections To Check on Compliance With New Welding Fumes Controls Designed To Reduce Lung Cancer Risks:

The HSE has issued a reminder to all employers that they must protect their workers’ health by controlling the risks from welding fumes.

The Health and Safety Executive (HSE) launched a programme of inspections in February this year which was interrupted by the Coronavirus pandemic. However, the intention now is to continue the programme as a key objective aimed at improving and maintaining health and safety standards and the HSE Field Operations Inspectors will review health and safety standards across the country, visiting businesses and encouraging employers to visit the ‘HSE Revised Guidance Website Pages’ to remind themselves of the changes to control standards.

HSE has stated that to protect workers’ health, employers must ensure they have adequate controls in place to avoid or reduce exposure to welding fumes. Employers should be using local exhaust ventilation where effective and provide suitable respiratory protective equipment where necessary to protect workers from inhaling fumes.

The HSE inspections follow a safety alert that was issued last year after new evidence showed that exposure to mild steel welding fumes can cause cancer and the HSE updated its guidance to reflect this.

Scientific evidence from the International Agency for Research on Cancer shows that exposure to mild steel welding fumes can cause lung cancer and possibly kidney cancer in humans.

The HSE has stated that employers and workers must know the risk. Welding work must be planned and the right controls used when welding activity is carried out. If they are not used, the HSE will use enforcement action against offenders to bring about improvements.

The HSE added that it is their mission that all workers are protected and are not made ill or killed by their work. Everyone should be able to leave work and go home healthy and safe. By law employers must protect their workers by controlling the health risks from welding fumes. This applies to specialist welders and workers who do some welding, no matter how small the amount.

A number of CWU members employed in various engineering functions use welding equipment, to which the new guidance is very relevant and applicable to their employers.

The HSE Welding Fumes Guidance is attached (with links to further detailed information).

Yours sincerely

Dave Joyce
National Health, Safety & Environment Officer

20LTB419 HSE To Carry Out Welding Inspections To Check on Compliance With New Welding Fumes Controls Designed To Reduce Lung Cancer Risks

HSE – Welding Fumes Guidance



It is with great sadness that I write to inform you that Steve McMahon Area Health & Safety Representative – Essex Amalgamated Branch, who was diagnosed with cancer in June of this year lost his battle and passed away during the night of the 3rd August, he was 67 years of age.

Steve Joined the GPO in 1975 and worked for over 45 years, starting in London, transferring to Ipswich and eventually to Chelmsford Mail Centre where he held the position of Local Representative for 10 Years and his current role of Area Health & Safety Rep for 7 Years.

Steve was a committed trade unionist, who had a long history of working tirelessly on behalf of our members and the CWU and will be remembered for the excellent Health and Safety work he carried out on behalf of the union.

In conveying our sincere condolences, I know I speak on behalf of the whole union in saying Steve will be sorely missed by his friends and colleagues and our thoughts are of course with his family and friends at this very sad time.

Due to Covid-19 it will be difficult to pay respects at Steve’s funeral, the Essex Amalgamated Branch Committee, in conjunction with his close friends at Chelmsford Mail Centre will be paying tribute to him with his family in the near future.

Yours sincerely

Dave Ward

General Secretary


Addendum To The National Agreement Between Royal Mail Logistics And The CWU On The Deployment And Use Of Telemetry Equipment In The Royal Mail Network LGV Fleet

Addendum To The National Agreement Between Royal Mail Logistics And The CWU On The Deployment And Use Of Telemetry Equipment In The Royal Mail Network LGV Fleet

Branches and representatives will recall in June 2014 an agreement was endorsed by Postal Executive in regard to the use of Telemetry in the Network function (398/14 refers), with GPS based tracking systems enabling the accurate and timely reporting of vehicle movements and aiding in the improvement of driving styles.

Currently Royal Mail Logistics use Isotrak as a telematics service for their LGV Fleet. Isotrak has supplied Royal Mail with telematics services since 2003 with the last review into the Canbus key measures being in 2014. Since 2014, Royal Mail’s fleet size and type has changed significantly, alongside this the telemetry capabilities have also evolved.

Through engagement surveys and informal discussions, the feedback that was been received indicated the telematics service is no longer aligned to the needs of the driver. Royal Mail and the CWU therefore jointly reviewed the current measures within the telematics and looked at information available through other Logistic providers, taking into account, Isotrak current trends and Canbus Key measures, that align more towards the current fleet and support safe and efficient driving.

An Addendum has now been agreed and endorsed by the Postal Executive, a copy of which is attached for your information (Annex A). Colleagues will note that the changes agreed will still support the following key measures:

  • Accurate recording of end to end performance, supporting improved decision making
  • Real time visibility on the Network enabling pre-notification of arrivals and collections
  • Real time visibility on breakdowns supporting improved security and safety for drivers
  • Improved in cab communications and driver interface
  • Improved vehicle /driver utilisation
  • Improvements in driving styles and driver behaviours

The following changes to the measures will be applied on the Isotrak Telemetry system:

Advanced Driver Coaches will support the training of drivers, the attached slides (Annex B) will enable them to utilise tailored individual training sessions, in line with the terms of the Training Needs Analysis section of the Advanced Driver Coach Agreement.

The Addendum also includes all of the normal safeguards with regard to the use of data associated with the use of telemetry:

  • The specific purpose for using the information provided by the measures update and capability will be to enhance vehicle tracking and quality of service, improve driver training, fuel consumption and vehicle longevity.
  • Both parties agree that all individuals have a right to privacy at work and it is accepted that there is a mutual obligation of confidence and trust applied to every contract of employment and that all parties should act in a way so as not to break that relationship. As such driver performance data produced will remain confidential to the individual and will not be displayed on notice boards or in league tables.
  • It is agreed that this change in measures is designed to standardise the process across the fleet and is not being introduced as, or will be used as, a disciplinary tool or for day to day performance management processes. Equally, it will not be used to enhance the ability of managers, on the evidence available, to take disciplinary action.
  • Outputs for Canbus will not form part of the daily de-brief sessions with drivers or for day to day performance management.

It is agreed the deployment will be reviewed on an ongoing basis with a PIR scheduled to take place 6 months after deployment. The activity will be monitored by the Network Working Group and will be supported by agreed comms (Annexes C & D) and the Advanced Driver Coaches.

Any enquiries in relation to this LTB should be addressed to Davie Robertson, Assistant Secretary, email: quoting reference: 233.03

Yours sincerely

Davie Robertson 

Assistant Secretary


Annex A – Final Addendum to Telemetry Agreement (Isotrak) 11-08-20

Annex B- Royal Mail ADCS presentation

Annex C – Driver behaviour posters

Annex D – Unit WHY poster v2



I am pleased to advise Branches that following discussions with Customer Experience management, an agreement has been reached to extend 33 Fixed Term Contract (FTC) positions within the Dearne, Doxford, Plymouth and Stoke Contact Centres (there are no FTCs in Bangor or Glasgow). Following a resourcing review, these positions, which were due to expire in September will be extended until the end of February 2021.

The following Joint Statement has been agreed and published today:

Dear Colleague,

Customer Experience Temporary Resourcing Update

In recent months, the impact of COVID-19 has affected the levels of service we provide. We’re confident the recent changes announced about the gradual, step-by-step return to safe office working will improve matters and help ensure we’re supporting customers as effectively as possible. We do, of course, recognise this will be a measured move forward over time, particularly with reduced capacity in our sites as we make them as risk-free as possible ensuring a productive environment for you and the benefit of our customers.

We regularly look at our resource requirements and have reviewed current demand as a result of the Covid-19 situation. Consequently we have agreed to extend most of the Fixed Term Contract (FTC) positions currently in CE. These positions sit within our Dearne, Doxford, Plymouth and Stoke Contact Centres and were due to end in September. We’re pleased to advise these contracts will be extended to the end of February 2021. As well as supporting us as we work through the gradual returning to offices, these changes will also assist the unit as we progress technology enhancements and see the return to work of a number of permanent CE people who are currently on maternity leave.

We continue to make progress towards our overall goal of driving the customer to the heart of our business and servicing their needs in the most efficient way. Alongside this we continue to improve and upgrade technology, to enable the streamlining of our processes and provide further opportunities to better align our resource to meet both our customer and commercial needs.

This is good news for the individuals concerned and for the rest of CE during these challenging times. We know this continues to be a demanding year and we thank you for your continued customer focus and your efforts to handle our customers.

Kind regards

Susan Howlett – CE Director                                                        

Andy Furey – CWU Assistant Secretary

We will continue to monitor the resourcing situation in conjunction with our Reps and will be seeking an agreement to make these FTCs permanent where appropriate in due course.

Yours sincerely

Andy Furey
Assistant Secretary

20LTB417 – Royal Mail – Customer Experience – Fixed Term Contracts

Millions of pensioners to be notified about paying their TV licence after benefit axed.

Millions of pensioners to be notified about paying their TV licence after benefit axed.

Elderly people have been stripped of free licences – and campaigners warned some will find it difficult to navigate the changes.

Lizzy Buchan. Political Correspondent-Daily Mirror.


Millions of pensioners will be notified about how to pay their TV licence after the free entitlement was scrapped.

Millions of older people will begin receiving letters on how to pay their TV licence after the lifeline benefit was scrapped.

The BBC has brought in 800 extra staff members to deal with calls from pensioners who were stripped of the benefit on August 1. 

People over 75 have been entitled to a free TV licence since 2000 but an estimated 3.7million elderly people will now have to shell out £157.50 a year to watch television and listen to BBC radio. 

The BBC was forced to restrict free licences to people receiving Pension Credit after the Government handed the cash-strapped broadcaster the responsibility for footing the bill. 

The Tories had previously promised to guarantee the benefit in the 2017 manifesto. 

“The documentation the BBC has published today confirms us in our view.”

A BBC spokesperson said: “Over 75s households will start to receive letters about how to set up their new TV Licence from today.

“No one needs to do anything until they have received the letter – whether that’s paying or applying for a free licence – and no one needs to leave their home. 

“There are now 800 specially trained agents working to support customers and we are also working with hundreds of money advice and community organisations to reach older people directly, so they understand what the changes mean.”

The National Pensioners Convention have been among campaigners protesting against the reimposition of the TV licence fee on the over 75s.

The Mirror has been fighting to save the free licence, with the decision to scrap it sparking a backlash from campaigners and pensioners. 

Caroline Abrahams, Charity Director at Age UK, said the BBC had provided detailed information on the changes but warned that some older people, such as those with dementia, would “get lost in the detail”.

“The over-75 population is hugely diverse so while some will no doubt navigate the documentation with ease, others may find this impossibly hard,” she said.

“At Age UK we’ve always said it was a mistake for the Government to pass responsibility for the free licence scheme to the BBC and that a replacement scheme, like the Corporation’s, that requires every single person over 75 to take some action was bound to be a problem and would in all likelihood end in tears.

“Strip meddling Tory ministers of TV licence power so they can’t bully BBC”

Sarah Newton Appointed as New Chair of the Health & Safety Executive (HSE)

Sarah Newton Appointed as New Chair of the Health & Safety Executive (HSE)

The Department for Work and Pensions has appointed Sarah Newton as Chair of the Health and Safety Executive (HSE) Board. The appointment commenced on 1 August 2020 and is a five year posting. She will replace Martin Temple at the conclusion of his term.

Sarah Louise Newton (59), FRSA is a former British Conservative Party politician. She was first elected as the Member of Parliament for Truro and Falmouth in 2010 and re-elected in 2015 and 2017. In November 2017, she became the Minister of State for Disabled People. Prior to that, Newton was a Minister in the Home Office and a Minister at the Department of Work and Pensions, where she worked with the HSE and led the Health and Work Unit. Amongst other responsibilities while at the Home Office she was involved in work on tackling modern slavery, human trafficking and human exploitation. Newton stood down as an MP in November 2019.

Before entering the House of Commons, she was Director of the International Longevity Centre (UK), Age Concern England and American Express Europe. She also served as a Councillor in the London Borough of Merton. She was educated at Falmouth Comprehensive School and Kings College London. She won a Rotary International postgraduate scholarship in the USA. She is married with 3 children.

Yours sincerely

Dave Joyce
National Health, Safety & Environment Officer

20LTB415 Sarah Newton Appointed as New Chair of the Health & Safety Executive (HSE)

Re: Royal Mail Group – 2020 Free Flu Voucher Offer

Re: Royal Mail Group – 2020 Free Flu Voucher Offer

Initial discussions have taken place on this subject and Royal Mail Group has agreed that there will be a 2020 ‘Free Flu Voucher Offer’ this year to all employees.

This year, redeemable Lloyds Pharmacy Flu Vouchers together with a covering letter sent directly to all employees’ homes will be issued, along with guidance which will be backed up by re-printable vouchers available in the workplace if needed.

Agency staff will again be included this year.

The Flu Vouchers will be redeemable from 1stOctober 2020 to 31st December 2020 and a Lloyds Pharmacy appointment booking portal will be available (details to be confirmed).

There will be a multi-media communication and promotion campaign launched promoting the ‘Free Flu Voucher’ scheme through Royal Mail and the Trade Unions raising awareness of the scheme and encouraging take-up.

The communications campaign is planned to begin in early September with the Flu Vouchers arriving around the 1st October.

Communications will be aligned to the Government Flu Jab scheme for this year and include information for additional ‘at risk’ members of the population and age groups who will receive the vaccination free via the NHS.

So a further improvement has been made in the scheme this year and hopefully this will encourage a greater take-up especially following the Coronavirus pandemic.

Further details will be issued in due course.

Yours sincerely

Dave Joyce
National Health, Safety & Environment Officer

20LTB414 Royal Mail Group – 2020 Free Flu Voucher Offer

Planning a UK break? CWU Member Benefits is here to help you save money

Planning a UK break? CWU Member Benefits is here to help you save money

Dear Terence,

Whether you’re going on a long weekend or simply taking a trip to the countryside, you can save with CWU Member Benefits. Take a look at these offers to help you prepare for your next adventure.

Plan your next adventure and save with TOTUM Pro

Looking for your next adventure? TOTUM Pro has a range of deals to make sure that you’ve got everything you need. From hotels and car rentals to holidays clothes and tech accessories. Get discounts on brands such as Go City and Travelodge.

Plus, as a TOTUM Pro member, you can get an exclusive 45 Day Kids Pass Trial for just £1 and access discounts on all sorts of family days out and holidays*.

Get your card today

25% off English Heritage annual memberships

Enjoy unlimited entry to many historic places across England with 25% off English Heritage annual memberships. From legendary and iconic sites such as Stonehenge to the country’s most beautiful historic castles, there’s so much to explore, and what’s more, up to 6 children can go for free with every adult member*.

Find out more

Exclusive savings at the UK’s top attractions

With 30 venues to choose from, there’s plenty of fun to be had at a Merlin Entertainments attraction this year.

Attractions include –  Alton Towers Resort, LEGOLAND® Windsor Resort, Chessington World of Adventures Resort, THORPE PARK Resort, Madame Tussauds London, LEGOLAND® Discovery Centre Manchester, the Dungeons, SEA LIFE and many more*.

Book online

Vehicle Breakdown Cover from

You can never plan for a vehicle breakdown; you can only be prepared. See if you could benefit from being prepared by taking a look at this breakdown cover offer from Award-winning and reliable breakdown cover can also be low cost and with this discount, you can save yourself even more. Just select the cover that suits you and enter your discount code. There’s no need to risk being stranded at the roadside*!

View more or call 01206 655000 (quote CSW10)

Explore our brand new shopping platform: SVM

Whether you’re looking for a holiday for all the family or a long weekend in the capital, make sure you save with SVM.

CWU members can purchase Discounted Gift Cards and eGifts on a variety of different brands to save money on travel essentials such booking tours with Original Tours, family holidays with Butlins and holiday clothes from ASOS, Marks and Spencer and H&M*.

Get your cards today

To take advantage of these and other fantastic deals visit the CWU Member Benefits Special Offers page today!

*Terms and conditions apply to all benefits. See website for details. Offers subject to change without notice. English Heritage – Offers not in conjunction with any other offer. Only valid on new memberships. Merlin Entertainments – © 2020 DreamWorks Animation LLC. LEGO, the LEGO logo, DUPLO and LEGOLAND are trademarks of the LEGO Group. © 2020 The LEGO Group. Start Rescue – Insurance is subject to underwriting. Your vehicle must be registered to and ordinarily kept at an address within the territorial limits (UK). Personal breakdown cover allows the policy holder to be covered in any vehicle (some exclusions may apply). A vehicle breakdown cover policy only covers the vehicle specified in the policy. CWU Member Benefits is managed and run on behalf of CWU by Parliament Hill Ltd. CWU are an Introducer Appointed Representative of Parliament Hill Ltd of 40 Gracechurch Street, London, England, EC3V 0BT who are authorised and regulated by the Financial Conduct Authority for non-investment insurance mediation under registration number 308448. Details can be checked on the Financial Services register by visiting the FCA’s web site at Neither CWU nor Parliament Hill are part of the same group as the providers.

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