Residential / Online Education & Training Programme 2022

Residential / Online Education & Training Programme 2022

The purpose of this LTB is to advise Branches that the NEC has endorsed a programme of courses for 2022.

Residential Programme
Arrangements have been made for our residential training programme to be delivered at The Elstead Hotel, 12-14 Knyveton Road, Bournemouth BH1 3QP.
Representative’s accommodation costs on a dinner, bed and breakfast basis will be met centrally.

Branches are responsible for student travel and any other appropriate expenses.
National Residential Programme – Venue: The Elstead Hotel, Bournemouth BH1 3QP
National Residential Programme – Venue: The Elstead Hotel, Bournemouth BH1 3QPDateCourseCut-off Date for applicationsJan 19th – 21stPublic Speaking28th NovJan 24th – 28thOccupational Health & Safety week 15th DecJan 31st – 4th FebEmployment Law  week 112th DecFeb 7th – 11thEqual Rights Part 119th DecFeb 14th – 18thEssential Skills Part 119th DecFeb 21st – 25thPostal Agreements & Procedures19th DecFeb 28th – 4th MarIntroduction to Health & Safety Part 19th JanMar 7th – 11thAdvanced Skills 216th JanMar 14th – 18thOccupational Health week 223rd JanMar 21st – 25thEmployment Law  week 230th JanMar 29th – 31stChairing Meetings6th FebApr 4th – 8thEssential Skills Part 213th FebApr 12th – 14thWomen’s Leadership20th FebApr 19th – 21stNeurodiversity27th FebApr 18th – 22ndIntroduction to Health & Safety Part 227th FebApr 25th – 29thNo course, CWU ConferenceMay 4th – 6thMental Health Awareness13th MarMay 9th – 13thBranch Secretaries (new course)20th MarMay 16th – 20thEssential Skills Part 127th MarMay 17th – 19thBAME Leadership Part 127th  MarMay 17th – 19thInternational Day Against Homophobia, Biphobia & Transphobia (IDAHOBIT)27th MarMay 23rd – 27thOccupational Health & Safety week 33rd AprJune 6th – 10thEmployment Law week 315th AprJune 6th – 10thIntermediate Health & Safety Part 115th AprJune 13th – 17thUnion Learning Reps Part 122nd AprJune 27th – 1st JulyEqual Rights Part 26th MaySept 5th – 9thPostal Agreements & Procedures16th JulSept 13th – 15thPublic Speaking23rd JulSept 19th – 23rdAdvanced Skills Part 129th JulSept 27th – 29thBAME Leadership Part 26th AugOct 3rd – 7thIntroduction to Health & Safety Part 113th AugOct 10th – 14thIntermediate Health & Safety Part 220th AugOct 10th – 14thEssential Skills Part 220th AugOct 17th – 21stPostal Agreements & Procedures27th AugOct 24th – 28thOccupational Health & Safety week  43rd SepOct 31st – 4th NovEmployment Law week 410th SepNov 7th – 11thAdvanced Skills Part 217th SepNov 15th – 17thMental Health Awareness24th SepNov 21st – 25thIntroduction to Health & Safety Part 21st OctNov 28th – 30thWomen’s Leadership8th Oct


Online Programme

Given that this method of delivery during the pandemic has been extremely well received, we have arranged to offer a smaller programme of online education enabling students to access courses using this method.

We have purposely matched dates of these with the residential programme to allow potential to pilot a “hybrid” approach where students can “stream” in to a live classroom situation.Online course schedule  – Provider to be advised on applicationDateCourseCut-off Date for applicationsFeb 7th – 11thEqual Rights Part 119th DecFeb 14th – 18thEssential Skills Part 119th DecFeb 21st – 25thPostal Agreements & Procedures19th DecFeb 28th – 4th MarIntroduction to Health & Safety Part 19th JanMar 29th– 31stChairing Meetings6th FebApr 4th – 8thEssential Part 213th FebApr 12th – 14thWomen’s Leadership20th FebApr 18th – 22ndIntroduction to Health & Safety Part 227th FebMay 16th – 20thEssential Skills Part 127th MarMay 17th – 19thInternational Day Against Homophobia, Biphobia & Transphobia (IDAHOBIT)27th MarJune 6th – 10thIntermediate Health & Safety Part 115th AprJune 13th – 17thUnion Learning Reps Part 122nd AprJune 27th – 1st JulyEqual Rights Part 26th MaySept 5th – 9thPostal Agreements & Procedures16th JulOct 3rd – 7thIntroduction to Health & Safety Part 113th AugOct 10th – 14thEssential Skills Part 220th AugOct 10th – 14thIntermediate Health & Safety Part 220th AugOct 17th – 21stPostal Agreements & Procedure27th AugNov 15th – 17thMental Health Awareness24th SepNov 21st  – 25thIntroduction to Health & Safety Part 21st OctNov 28th – 30thWomen’s Leadership8th Oct


IT, Infrastructure and learning differences

Having tested online delivery of samples on both accredited and unaccredited courses, it is crucial that the student is set up appropriately and in good time before the training commences.

The learner must preferably have access to a good PC or laptop. Tablets can be used but have some limitation in our experience. Attending training courses using a mobile phone will not be allowed.

There must be a stable internet connection from the learning is taking place.

Colleges will also be in contact before the course to advise of any additional requirements.

We would appreciate Branches / ULRs assistance in ensuring any applicants are prepared in line with the above points. If any representative encounters difficulties getting set up with IT equipment in preparation for course attendance, please advise their Branch Secretary, Union Learning Rep or the Equality, Education & Development Dept. as soon as possible.

Additionally, upon application; please ensure that we are aware in good time of any adjustments that may need to be arranged such as issues relating to dyslexia or sight / hearing differences. 

CWU Regional / Local Programme
Branches are aware that historically we also supplement our residential and online programmes by “on demand” courses where local CWU Branches / Regions can request courses be delivered locally.

Branches can request courses to be delivered using this model by emailing courseadmin@cwu.org in the first instance.

Student numbers
Successive funding cuts continue to be a factor in our discussions with our various providers. It is therefore necessary to be clear at the outset that minimum student numbers will need to be strictly adhered to. There will be an expectation that 14 students will be confirmed as attending local courses at least 6 weeks in
advance of the course to allow it to run.

Interim Application Process
Due to unforeseen circumstances the OLS course application process is not in use at present. Branch Secretaries should email applications to courseadmin@cwu.org containing the following:

 Name of Officer/Representative
 Membership number
 Email
 Name of course
 Date of course

Where applications are being made for both residential and online versions of the same course, Branch Secretaries should indicate the preference order by stating:

Choice A and Choice B

As previously, all applicants MUST be registered on the OLS as a Role holder or applications will not be able to be processed.

We hope to restore the OLS application process as soon as possible and will keep Branches informed accordingly.

Release & Notice
Paid release should normally apply where the union is recognised and/or in line with any existing agreements.

Please forward any enquiries relating to this LTB to courseadmin@cwu.org in the first instance.

Yours sincerely,


Kate Hudson
Head of Equality, Education & Development

21LTB 462 – Residential Online Education & Training Programme 2022

Election of National Representative Positions – 2021. Members Auditors

Election of National Representative Positions – 2021

  • Members Auditors

The NEC has agreed the election arrangements for the National Representative positions listed above.  Accordingly please find attached the regulations and nomination form for this election.

Branches will wish to note that the term of office for these positions is for a 2-year period commencing 1st January 2022.

The timetable for the elections is as follows:

Nominations open:  2 November 2021      

Nominations close:  16 November 2021 (14:00)

Dispatch ballot papers:  23 November 2021

Ballot closes:  7 December 2021 (14:00)

Any enquiries regarding this Letter to Branches should be addressed to the Senior Deputy General Secretary’s Department on telephone number 020 8971 7237, or email address sdgs@cwu.org.

Yours sincerely,

Tony Kearns

Senior Deputy General Secretary

LTB 460/21

Regulations 2021

Nomination Forms

Consent & Biographical Details Form

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OPENREACH LTD. – Fibre Network Delivery (FND) Career Pathway Update

OPENREACH LTD. – Fibre Network Delivery (FND) Career Pathway Update

Letter to Branches 697/2019 set out the basis of an agreement relating to the career pathway within FND.  The National Team (NT) has been in detailed discussions with the company on a revised and enhanced approach to that career pathway.  These are additions to the existing process that will see more of our members move to the Advanced Engineer paypoint and grade.  As well as improving the pathway for those carrying out repayments activities in the field, a new pathway has been developed which recognises the fibre build activities carried out by our members.  For repayments activities, a brand new web based training package and buddying checklist has been developed to support our members on that pathway.

The revised approach will apply in FND from Monday 1 November 2021.  The attached letter and slides set out the detail of both new approaches and form an additional agreement to that contained in the LTB mentioned above, specifically the pay uplift mechanism.

As a result of the agreement, circa 160 team members will progress based on the existing pathway provisions and a further circa 300 will progress based on the revised approach.  Finally, it is expected that a further circa 250 team members will progress to the Advanced Engineer level in the next 4 months.  It is important the Branches assist any individuals who believe they meet the existing or new criteria and are not contacted by their line manager.

The CWU and company will review the introduction of the new approach in the next 6 months. We would therefore welcome feedback from Branches on its rollout from a local perspective.  The NT will continue to update Branches both directly and via the Regional Co-ordinators in the weeks and months ahead.

Also attached are the communications issued by the company today, managers at 2.00 p.m. and team members at 3.00 p.m.

Any enquiries from Branches regarding this LTB should be referred to my office in the first instance.

Yours sincerely,

Dave Bowman

Assistant Secretary

LTB 457/21 – OPENREACH LTD. – Fibre Network Delivery (FND) Career Pathway Update

LTB 457 – ATTACHMENT 1

LTB 457 – ATTACHMENT 2

LTB 457 – ATTACHMENT 3

LTB 457 – ATTACHMENT 4

LTB 457 – ATTACHMENT 5

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The Post Office – Election of: 7 Post Office Area Representatives Crowns/Admin2 Post Office Representatives for Supply Chain

The Post Office – Election of:

  • 7 Post Office Area Representatives Crowns/Admin
  • 2 Post Office Representatives for Supply Chain

Further to LTB 442/21 dated 13thOctober 2021. At the close of nominations at 14.00 on the 28thOctober 2021 the following had been received:

AREA REPRESENTATIVES CROWNS/ADMINSCOTLAND & NI  Carole BowmakerGlasgow & District Amal*Elected   NORTH WALES & NORTH WEST  Neil BarryNorth Lancs & Cumbria*Elected SOUTH WALES /SOUTH ENGLAND Chris RochePlymouth & East Cornwall*Elected   NORTH WEST LONDON  Garrie BondLondon Phoenix*Elected   NORTH EAST  Richard TitteringtonLeeds No 1 Amal*Elected ANGLIA & MIDLANDS  Tim PavelinEastern No 4*Elected   EASTERN & NORTH LONDON Clive TicknerNorth/North West London*Elected

SUPPLY CHAIN REPRESENTATIVESNORTH AREABALLOT REQUIREDDavid BowmakerGlasgow & District Amal Alan RobertstonGrampian & Shetland AmalSOUTH AREARobert Peter JonesEast London Postal*Elected

The timetable for the above ballot is as follows:

Ballot Papers Dispatched: Wednesday 3rd November 2021

Ballot Close:  Wednesday 17thNovember 2021

Any enquiries regarding this Letter to Branches should be addressed to the Senior Deputy General Secretary’s Department on telephone number 020 8971 7237, or email address sdgs@cwu.org.

Yours sincerely,

Tony Kearns

Senior Deputy General Secretary

LTB 459/21

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CWU Virtual Special General Conference 2021 – Standing Order Report

CWU Virtual Special General Conference 2021 – Standing Order Report

Please find attached the following:

  • General Conference SOC Report Supplementary No.1

Any queries regarding this Letter to Branches should be addressed to Angela Niven on conferences@cwu.org

Yours sincerely,

Tony Kearns

Senior Deputy General Secretary

LTB 458/21 – CWU Virtual Special General Conference – Standing Orders Report.doc

Att: SVGC 2021 SOR No.1

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Royal Mail Group – Provision of Personal Attack Alarms (140db) To Postal Workers

Royal Mail Group – Provision of Personal Attack Alarms (140db) To Postal Workers

This is a further short update following LTBs 422/2021 issued on 6 October 2021 and 435/2021 issued on 11 October 2021.

LTBs 422/2021 and 435/2021 reported that agreement had been reached with Royal Mail Group for the provision of Personal Attack Alarms for CWU members and that following discussions with Royal Mail Group and ‘Dimensions’ the company’s work-wear supplier, it had been agreed that the new Personal Attack Alarms (PAAs) would be made available on the Royal Mail Group website/uniform ordering portal, date to be confirmed, following which CWU members could pre-order the item.

I’m pleased to report further progress, and on Thursday 21 October, the Personal Attack Alarms went live on the Royal Mail uniform ordering portal for pre-orders of the alarms. To date Royal Mail has received 600 orders.

As previously reported, a first initial order for 5,000 alarms was placed with manufacturers and as a result of measuring the rate of orders so far, as well as to ensure Royal Mail maintains a continuous supply, a further order has been placed with the manufacturer for another 5,000 alarms.

Royal Mail expect delivery of the first batch in mid/late November with the second batch shortly thereafter (tbc).

See attached ‘screen shot’ of the Personal Attack Alarm (PAA) showing on the Royal Mail website/portal for your information.

Yours sincerely

Dave Joyce
National Health, Safety & Environment Officer

LTB 455/21 – Royal Mail Group – Provision of Personal Attack Alarms (140db) To Postal Workers

Att: Extract From Royal Mail Group Website/Uniform Ordering Portal

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Protecting Mental Health in the Workplace – TUC Webinar – Tuesday 26 October 2021, 1pm – 2pm

Protecting Mental Health in the Workplace – TUC Webinar – Tuesday 26 October 2021, 1pm – 2pm

This is a final reminder regarding today’s TUC short Webinar event ‘Protecting mental health in the workplace’.

This is an increasingly important issue for Trade Unions and employers have a legal responsibility to help their employees.

This free event is open for Trade Union Safety Reps and other Reps to hear the two speakers and join a discussion with speakers Peter Kelly, Senior Psychologist at the Health and Safety Executive (HSE) and Quinn Roache, TUC Policy Officer for Disability and LGBT+ Equality, who will discuss what action employees should expect from their employers to prevent work related stress and promote the mental wellbeing of all staff in and around the workplace.

Any questions for the speakers should be posted in the ‘Ask a Question’ box.

Registration For The Event is at this link: https://www.crowdcast.io/e/protecting-mental-health/register

Yours sincerely

Dave Joyce
National Health, Safety & Environment Officer

LTB 453/21 – Protecting Mental Health in the Workplace – TUC Webinar – Tuesday 26 October 2021, 1pm – 2pm

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ROYAL MAIL: PATHWAY TO CHANGE AGREEMENT – MDEC CLOSURE PROGRAMME

ROYAL MAIL: PATHWAY TO CHANGE AGREEMENT – MDEC CLOSURE PROGRAMME

Further to LTBs 225/21 dated 2ndJune and 266/21 dated 28th June.

We have continued to hold regular discussions with management and specifically we have reviewed bumping opportunities for the members that remain as unresolved surplus within the MDEC units in Farnworth, Plymouth and Stoke.  In this regard, I am pleased to report a significant development.  Essentially new work has been identified relating to Brexit and involves keying CN22 (Postal Customs Declarations) by confirming and typing what is seen on the screen.  Whilst it is unclear on the volumes at this stage, it is hoped there will be opportunities for c.40 former MDEC keyers to perform this work, primarily in Farnworth, although some work may be incorporated into the Plymouth operation.

Due to the EU requirements, the timescales on training for our members and the deployment of this work is tight and we also need to jointly work on duty patterns to ensure fair and reasonable attendances whilst incorporating weekend working where necessary.  In this regard I’m grateful to both Steve Halliwell and Saf Khan, Postal Executive members, and Jayne Crolla, Area Admin Rep, who will be working on these activities with Wyatt Walsworth, Head of MDEC and the unit managers to ensure the most suitable outcomes for our members.

The above has been reported to the Postal Executive today and a Joint Statement (attached) has been agreed.  In terms of next steps, a further preference exercise will take place in Farnworth.  Obviously this is good news for those who would otherwise be on the surplus list.

Further developments will be reported.

Yours sincerely

Andy Furey

Assistant Secretary

LTB 452/21 – Royal Mail – Pathway to Change Agreement – MDEC Closure Programme

Att: Joint Statement

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Rivus Fleet Solutions Garage Network CWU National Team Election

Rivus Fleet Solutions Garage Network CWU National Team Election

Following the publication of LTB 447/21, we have been advised that Ashley Stuart has withdrawn from the Rivus Fleet Solutions NT election.  This means that an election is no longer necessary.

The following people will therefore be the Rivus Fleet Solutions National Team for their two year period of office.

Rivus Fleet Garage Network Representative Name

BranchChris EvansGreater Mersey and South West LancsElectedSteve PhillipsCentral Counties and Thames ValleyElected

 Rivus Fleet Solutions Support Centre Representative

NamesBranch Samantha HamiltonMidland No.1Elected

The Executive member on the team will be Kate Walsh.

Yours sincerely

Allan Eldred

Assistant Secretary

LTB 451/21 – Rivus Fleet Solutions Garage Network CWU National Team Election

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ROYAL MAIL: CUSTOMER EXPERIENCE – AGREED INCREASE TO RESOURCING LEVELS

ROYAL MAIL: CUSTOMER EXPERIENCE – AGREED INCREASE TO RESOURCING LEVELS

Branches will be aware, in conjunction with our Senior Customer Experience Reps, we regularly monitor the resourcing arrangements within CE and engage in national negotiations as appropriate.  To this end, with the introduction of extended opening hours coupled with increasing volumes of customer enquiries, we have agreed with CE that there should be an increase to the overall template as follows

  • 60 New Recruits to commence in the New Year
  • 18 current temporary contract workers to be made permanent (these are the longest serving people and following this activity nobody left on a temporary contract will have more than 6 months service)

This is clearly a positive development and will have benefits on the wider membership as a total of 78 new permanent advisors will relieve some of the pressure felt in respect of workload and will crucially help to reduce queuing times, resulting in a better experience for the customer.

This development is being reported via the attached Joint Statement.

If you have any questions in relation to this LTB, please contact Lea Sheridan – lsheridan@cwu.org.

Yours sincerely

Andy Furey                             

Assistant Secretary       

LTB 443/21 – Royal Mail – Customer Experience – Agreed Increase to Resourcing Levels 

Attachment: Joint Statement

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