Global & Enterprise – Voluntary Paid Leaver Scheme

Global & Enterprise – Voluntary Paid Leaver Scheme

I am writing to advise branches of a Voluntary Paid Leaver Scheme, which has been launched in Global and parts of Enterprise. The details of the scheme are attached.

This scheme is in anticipation of the integration of Enterprise and Global to form BT Business, which will report as a single part of BT from 1st April 2023.

The VPL scheme will run from tomorrow, 28th February until 14th March 2023 and successful applicants will leave BT on 30th April 2023. Applicants will be advised whether their application has been successful by 31st March.

The details of the scheme have only been sent by the company, to those with the option of leaving. In essence the scheme is open to everybody in Global and to people in the following Enterprise units; Client Services, Customer Services and Transformation and Customer Solutions. It will however exclude people in Managed Services and in Key Skill areas, e.g. Defence.

Any enquiries regarding this LTB should be sent to

Yours sincerely,

Allan Eldred
Assistant Secretary


FINAL_ Voluntary Paid Leaver Launch Comms Feb23x (00000002)

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Further to Letter To Branches (LTB 041/23) issued on 17th February, announcing that we have reached a negotiator’s agreement for all our Cleaning, Engineering and Generic Admin members in Royal Mail Property & Facilities Solutions Limited (RMPFSL), and which was also has been endorsed by the Postal Executive.

Please find attached a copy of the RMPFSL & CWU National Joint Statement Covering Pay and Associated Issues 2022/23 & 2023/24, which contains the full details of the agreement and will now be subject to formal endorsement via an individual ballot of all members employed in RMPFSL.

Whilst the negotiation also covered Holiday Pay, it was agreed to de-link this from this final proposed agreement on Pay and Associated Issues so that the proposed resolution on Holiday Pay can be ratified separately. Further details covering the Holiday Pay agreement will be shared very shortly.

This negotiator’s agreement marks a considerable step forward by the union in terms of pay and the harmonisation for RMPFSL members with the rest of the Royal Mail Group, on maternity, paternity, adoption and shared parental leave, in line with long standing CWU policies. It also reflects the solid support shown by members during the course of what has been a prolonged dispute.

The negotiator’s agreement, achieved against the most difficult wider industrial relations climate is clearly worth recommending to members and should be seen as a considerable achievement on harmonisation of terms and conditions, and pay over the two-year cycle. 

We will also be holding a Branch and Representatives National Briefing on the proposed agreement on Monday 27thFebruary, commencing at 11.00 hrs and will conclude no later than 14.00 hrs. Due to the short notice given and other current considerations, this Briefing will be a remote meeting via Zoom and the necessary dial-in details will be shortly issued to Branches in due course.

It is our aim that this National Briefing will be followed by a further wider social media event for members which will further explain the details of the negotiator’s agreement.

It can also be confirmed that the ballot papers will be dispatched on 1st March 2023 and close on 14th March 2023 (First Post).

Any enquiries on this LTB should be sent to Nickie Jones and Kerry Hay

Yours sincerely

Mark Baulch                                                                     Carl Maden
Assistant Secretary                                                          Assistant Secretary

LTB 044-23 Royal Mail Property Facilities Solutions Limited Pay And Associated Issues – Agreement Reached

RMPFSL & CWU Pay And Associated Issues Joint Statement 2022-2024

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Samaritans’ ‘Small Talk Saves Lives’ Campaign Launched Today 21 February 2023

Samaritans’ ‘Small Talk Saves Lives’ Campaign Launched Today 21 February 2023:

The Samaritans’ ‘Small Talk Saves Lives’ campaign launches today on 21 February in partnership with the rail industry (which sadly sees hundreds of suicide deaths each year) and British Transport Police.

As we all know the Samaritans charity aims to provide emotional support to anyone in emotional distress, struggling to cope or is at risk of suicide throughout the United Kingdom and the Republic of Ireland and they do a great job.

The campaign launching today aims to empower the public to trust their instincts and start a conversation if they think someone needs help or looks to be in distress whether it is a complete stranger, an acquaintance, family, friend or work colleague – either at railway stations, in other public places or at work.

There are 6,000 suicides in the UK every year and the Samaritans charity say that a simple question or observation can be all it takes to interrupt someone’s suicidal thoughts and start them on the journey to recovery. The campaign aims to give people the confidence to start a conversation, which could save a life.

With latest research revealing that only 50% of UK adults said they would feel confident approaching and speaking to someone they don’t know if they were concerned about them in public, the Samaritans want to remind people that we all have the potential to be lifesavers by striking up a conversation and the campaign aims to empower people to trust their instincts and start a conversation if they think someone needs help.

As part of the launch, a new short video reassures the public that a little small talk like ‘where can I get a coffee?’ can be all it takes to interrupt someone’s suicidal thoughts, break the downward spiral and help set them on a path to recovery.

Samaritans – ‘Small Talk Saves Live’ Short 30 Secs Video:-

It’s normal to feel anxious about starting a conversation with someone you don’t know in person, but the Samaritans know first-hand how life-changing that conversation could be and are encouraging people to step up.

Suicidal thoughts are often temporary and there’s no evidence to suggest that starting a conversation will make the situation worse – it’s about trusting your instincts, starting a conversation, and showing you care.

It’s been a really challenging time for people’s mental health over the last few years, so Samaritans hope the ‘Small Talk Saves Lives’ campaign builds that confidence and reminds people of the difference they can make. Let’s continue to look out for one another – it could save a life.

If a work colleague or anyone else discloses they are experiencing suicidal thoughts, they should be signposting to expert sources of support such as occupational health, trained counsellors, clinicians – importantly encourage them to contact their GP as the first step for support.

Samaritans advise that, if you’re worried someone is suicidal, it’s okay to ask them directly. This involves asking someone about their suicidal thoughts in a calm, confident, sensitive but clear way. Fearing talking about suicide is always worse than actually talking about suicide advise the Samaritans. If a person is asked and they say they are not having thoughts, it’s worth following up with something like, ‘If anything changes, please do feel able to talk to me about it.’

If it’s felt that the individual is in immediate danger of taking their own life, you should dial 999 and call an ambulance, and not leave the person alone. They might feel disassociated from others, the world around them, and even their own emotions – like they are in a bubble – and they sometimes might not show it.

The CWU has worked in partnership with the Samaritans in the past and are pleased to be able to help by raising awareness of the campaign and the power of small talk, encouraging what can be life-saving conversations with both our members, colleagues, customers and the public they meet at work daily and in their private lives. The CWU in its membership has thousands of health and safety representatives, mental health first aiders, physical first aiders, health and wellbeing ambassadors, charity and voluntary organisation supporters and volunteers as well as well-meaning ordinary good people and the message is – it’s so important we continue to look out for one another, as we all have the simple skills which could save a life.

The simple message is; trust your instincts and start a simple conversation if you think someone might need help.

Mental Health Crisis Helplines

For individuals in crisis and needing to talk right away, there are many helplines staffed by trained people ready to listen. They won’t judge people, and could help make sense of what the person’s feeling.

  • Samaritans. To talk about anything that is upsetting an individual – contact Samaritans 24 hours a day, 365 days a year by calling 116 123 (free from any phone). Alternatively email or visit Samaritans branches in person. There is a Samaritans Welsh Language Helpline on 0808 164 0123(7pm–11pm every day).
  • SANEline. For those experiencing a mental health problem or supporting someone else, call SANEline on 0300 304 7000 (4.30pm–10.30pm every day).
  • National Suicide Prevention Helpline UK. Offers a supportive listening service to anyone with thoughts of suicide. Call the National Suicide Prevention Helpline UK on 0800 689 5652 (6pm–3:30am every day).
  • Campaign Against Living Miserably (CALM). Call CALM on 0800 58 58 58 (5pm–midnight every day) for anyone struggling and needing to talk. Or if preferred not to speak on the phone, try the CALM webchat service.
  • Shout. For those who would prefer not to talk but want some mental health support, they can text SHOUT to 85258. Shout offers a confidential 24/7 text service providing support for those in crisis and need immediate help.
  • The Mix. People under 25, can call ‘The Mix’ on 0808 808 4994 (3pm–midnight every day), or request support by email using the form on ‘The Mix website’ link: or use their crisis text messenger service link:
  • Papyrus HOPELINEUK. For thoseunder 35 and struggling with suicidal feelings, or concerned about a young person who might be struggling, call Papyrus HOPELINE on 0800 068 4141 (weekdays 10am-10pm, weekends 2pm-10pm and bank holidays 2pm–10pm), email: or text: 07786209697.
  • Nightline. Students can look on the Nightline Website link; to see if their University or College offers a night-time listening service. Nightline phone operators are all students too.
  • Switchboard. For those who identify as gay, lesbian, bisexual or transgender, can call ‘Switchboard’ on 0300 330 0630 (10am–10pmevery day), email; or use their webchat service. Phone operators all identify as LGBT+. Website:
  • A.L.L. For those living in Wales, call the Community Advice and Listening Line (C.A.L.L.) on 0800 132 737(open 24/7) or you can text ‘help’ followed by a question to 81066.
  • MIND Infoline.Infoline: 0300 123 3393 or Email: – can help find services that can support people with mental health problems.

Yours sincerely

Dave Joyce
National Health, Safety & Environment Officer

23LTB043 Samaritans Small Talk Saves Lives Campaign Launched Today 21 February 2023



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Royal Mail Group Dispute – Stoppage of Sick Pay – Acas Early Conciliation/Employment Tribunal Claims

Royal Mail Group Dispute – Stoppage of Sick Pay – Acas Early Conciliation/Employment Tribunal Claims

Further to LTB 477/22 dated 1stDecember 2022, from the numerous reports received emanating from all parts of the UK, RMG appears to have issued central instructions to stop sick pay during periods of industrial action.  This first became evident during the strike action in December 2022.  Therefore, this issue was raised by Carl Maden, National Officer with Jason Wilson, Policy Development & Integration Manager, who denied the stoppage of sick pay was part of a national directive.

Despite the denial from management, it has become clear the sheer scale of this attack must have been driven centrally.  Accordingly, we have previously advised Branches all members who have had sick pay stopped, should be encouraged to use the online claim form to submit Acas early conciliation claims and then register an Employment Tribunal, details are in LTB 500/22.

Due to RMG’s ongoing refusal to engage in the nationally agreed processes, there are now in excess of 600 individual claims relating directly to the unfair stoppage of sick pay.  These fall into the following categories:

  • Individuals who have had sick pay stopped because they did not attend an absence interview on a strike day and at a location on strike.
  • Sick pay has been stopped on strike days.
  • Sick pay has been stopped for the whole period of sick leave if an isolated day coincides with a strike day.
  • Other general stoppages of sick pay.

Some members who have received detrimental treatment due to the cessation of sick pay have suffered additional stress and anxiety whereby mortgage and rent payments have been missed and/or banking charges incurred with direct debits etc. not paid on time due to lack of funds.

We have also received reports from Branches that some members have received correspondence to suggest the decision to withhold company sick pay may be revisited if evidence is provided to demonstrate the illness.  This position ignores the fact there is a legal right to self-certify for the first seven days of absence, so it is obvious this is another move designed to place further pressure on the members concerned.

On a positive note, we have been made aware Royal Mail Group, via their legal representatives Weightmans, may wish to conciliate some cases at Acas rather than going to a full Employment Tribunal (ET) hearing.  This clearly signals RMG now consider they have potentially erred in this matter, as seeking to avoid an ET hearing by settling, indicates they are vulnerable to a legal challenge.

Branches and Representatives will no doubt support the principle the best way to resolve all of the cases (in excess of 600) is ideally through a national agreement incorporating generic solutions whilst taking into account the different circumstances listed above.

In an attempt to open up meaningful dialogue to resolve the whole issue of the stoppage of sick pay, we have written to Zareena Brown, Chief People Officer proposing a collective agreement to address the detriment unfairly incurred by our members.  In the meantime, it is vitally important all members who have had their sick pay stopped are encouraged to submit Acas early conciliation claims and Employment Tribunal applications.

Branches and Representatives will be kept fully updated on developments.

Yours sincerely,

Andy Furey                                                                                   
Acting Deputy General Secretary (Postal)

Carl Maden 
Assistant Secretary              

LTB 042/23 – Royal Mail Group Dispute – Stoppage of Sick Pay – Acas Early Conciliation/Employment Tribunal Claims                                                                  

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We are pleased to announce we have reached a negotiators’ agreement for our Members in RMPFSL, which has been endorsed by the Postal Executive.

The agreement covers all members in Cleaning, Engineering and Generic Admin.

Attached to this LTB is a Joint Statement which hopefully you will find is self-explanatory.

We appreciate the dispute with RMPFSL has not been easy for you and we would have liked to have concluded these negotiations earlier and thank all Reps, Members and Branches for their patience.

We will provide a further LTB next week which will include the details of the negotiators’ agreement.

We are also in the process of arranging a National Briefing along with the timetable in order to place the negotiators’ agreement before our RMPFSL members for endorsement.

Any enquiries on this LTB should be sent to Nickie Jones njones@cwu.organd Kerry Hay

Yours sincerely

Carl Maden                            Mark Baulch
Assistant Secretary                Assistant Secretary

23LTB041 Royal Mail Property & Facility Solutions Limited (RMPFSL) Pay and Associated Issues

Attachment 1 to 23LTB041


Our independent scrutineers’ report, as required in accordance with section 231B of the Trade Union and Labour Relations (Consolidation) Act 1992, for the above ballot which closed at Noon on Thursday, 16 February 2023, is as follows:-
Number of individuals who were entitled to vote in the ballot
Number of votes cast in the ballot
Votes cast in the ballot as a % of individuals who were entitled to vote Question: Are you prepared to take part in strike action?
Number of spoilt or otherwise invalid voting papers returned
Result of Voting
Yes 82,792 95.93% No 3,517 4.07%
We are satisfied:
a) that there are no reasonable grounds for believing that there was any contravention of a requirement imposed by or under any enactment in relation to the ballot
b) that the arrangements made with respect to the production, storage, distribution, return or other handling of the voting papers used in the ballot, and the arrangements for the counting of the votes, included all such security arrangements as were reasonably practicable for the purpose of minimizing the risk that any unfairness or malpractice might occur,
c) that we have been able to carry out the functions conferred on us under section 226B(1) without any interference from the trade union or any of its members, officials or employees.
We would draw your attention to subsection 231B (2) which requires that, for a six month period starting from the date of the ballot, a copy of this report be made available, on request, to any person who was entitled to vote in the ballot and the employer of any such person. A reasonable fee may be charged for this service.
Civica Election Services

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Media coverage of the CWU Royal Mail Group Ballot Result 16/2/23

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