Royal Mail Pay 2016

Royal Mail Pay 2016
Further to LTB 347/16, please find below the result of the above named ballot which was received from Tony Kearns, Senior Deputy General Secretary, on the 30th June 2016.
YES votes 43,986

NO votes 5,423

Spoilt Papers 79
We have written to the business to advise them of the result and will inform you once we have received a response from the ER/IR Director with further details of when the pay rise and any backdated monies will be received.
We would like to take this opportunity to express our thanks and appreciation to all Postal Branches, Field Officials and Representatives for the contribution you all made in achieving such an excellent result.
Any enquiries in relation to the content of this LTB should be addressed to the DGSP Department quoting reference 60000.
Yours Sincerely,


Ray Ellis

Acting Deputy General Secretary (Postal)

PTUC Information for July

Sisters and Brothers,Here are a few more updates that may be of interest for you. I sent this out earlier in the week but it seemed to have bounced back. Please note attachments for noticeboards, etc.
Crown Post Office Closure

Please find attached the latest leaflet regarding the proposed closure of the Cowgate Office, the leaflet gives details of who to write to regarding the consultation that the Post Office set up for the public to have their say. Please circulate this to your contacts
Peterborough and Cambridgeshire Devolution Plans

Please find attached documents containing what devolution means for us in this area, via Peterborough City Council Website. These are soon to be agreed by the Council. 
PTUC EU Referendum Statement

PTUC did not take an official stance on the EU Referendum because we respect delegates differences of opinions which are shaped by the wide variety of communities, workplaces, Trade Unions and political parties to which we belong to. However, the referendum is now over and the people have made their democratic choice. We all need to work together within the new framework, whatever it will be, to make sure that workers’ rights are not just maintained, but improved and to make sure the racists and xenophobic rhetoric which has been part of some of the campaigning does not destroy our communities.    
Monday July 4 – PTUC Solidarity Street Stall 

Campaigning organisation Wave of Action UK, called for a General Strike on this day against austerity. We know that we if we take that sort of unofficial action then we will be sacked for doing so. However, PTUC are supporting the action with a street stall 11:00 – 14:00. Please respond to this email if you are able to man the stall for part of that time, and bring your Trade Union’s anti-austerity and anti-racism literature.
Tuesday July 5 – NUT Strike Action

The NUT have called for strike action over jobs, terms and conditions on this day. I am in the process of finding out where the local picket lines will be so we can give them some support. I will update everyone as soon as I know something more. There are more details about the dispute on the NUT website. Cambridge and Ipswich appear to be the nearest places with action on the day, so far.
Saturday 9 and Sunday 10 July

Peterborough Portuguese Festival taking place at Peterborough Rugby Club. PTUC will have a stall there on the Sunday. Please respond if you are able to help out on the stall. 
Friday July 29 – A night with the Orgreave Truth and Justice Campaign

PTUC are proud to announce a showing of the documentary ‘With Banners Held High’ and to introduce a speaker from the Orgreave Truth and Justice Campaign. 7 – 10pm at the John Clare Theatre, Central Library, Broadway, Peterborough.There will be a small door charge to cover the costs of the room hire. Promotional material will be going out at the end of the of the week. 
Other dates for your diary:

National Shop Stewards Network Conference, London, Saturday 2nd July 

Matchwomen’s Festival, London, Saturday 2nd July, 

Durham Miners Gala, Saturday 9 July

PTUC Exec Meeting, first Thursday of July, 7pm, Unite Office, Church Walk

Saturday July 16, No More Austerity, No More Racism demo organised by the People’s Assembly and Stand Up To Racism, assemble 12 noon at Portland Place, London.

PTUC Full Delegates Meeting, third Thursday of July, 7pm, Unite Office, Church Walk.

PTUC on Social Media:

Facebook: Peterborough Trade Unions

Twitter: @peterboroughTUC

Hazel Perry 

PTUC Secretary 

Future of the Royal Mail Pension Plan (RMPP)

Future of the Royal Mail Pension Plan (RMPP)


Attached for your information is a letter from Royal Mail (Appendix A) notifying Royal Mail Pension Plan members of the company’s view that it cannot continue to run the plan in its current form beyond March 2018. Members of the Royal Mail Defined Contribution Plan (RMDCP) are not directly affected (Appendix B).


At this stage, it is important to stress that the current RMPP scheme will continue in its present form until March 2018 and any changes after that date will not affect members’ pensionable service accrued up to March 2018. Members of the RMPP can therefore expect their current pension provisions to continue up to that date.


However, if the RMPP scheme is closed in March 2018, as the business is currently proposing, members will be unable to accrue further years of service which will significantly impact on their future pension provision.


In light of Royal Mail’s serious and unwelcome announcement, we are issuing this LTB with a short leaflet (Appendix C) to set out the latest position and the Union’s response. The CWU do not accept that future closure of the RMPP is inevitable and, at the Policy Forum in March, we reaffirmed our commitment to “safeguard the future of the Royal Mail Pension Plan”.


In our recent discussions with the business we have challenged their rationale for closing the RMPP in its current form after March 2018 and questioned the financial assumptions and projections on which the decision is based.


We have also made it clear that we intend to hold Royal Mail to the legally binding commitments on pensions set out in the Agenda for Growth Agreement (AFG). This said that “both parties agree that pension benefits represent a key element of the reward package and that the future of that benefit can best be maintained through the terms of the legally binding agreement and by the Company and the Union jointly developing future pension strategy”.


While the Union recognises the difficulties we face addressing this issue going forward, we remain determined to seek a mutually acceptable solution that keeps the RMPP open after March 2018.  At the same time, the Union will continue to press for improvements to the position of members of the Royal Mail Defined Contribution Plan (RMDCP) to ensure they are also provided with a decent income in retirement.








Royal Mail’s letter to RMPP scheme members says they are “working with our unions to agree a proposal about the pension benefits the company can afford to provide after March 2018”.


Discussions with the business will continue in pursuit of the Union’s policy objectives and in line with the terms of our legally binding agreement.


Further updates will be provided in due course.


Any enquiries relating to the content of this LTB should be addressed to the DGS(P) Department quoting reference 24111a.


Yours sincerely,


Ray Ellis

Acting Deputy General Secretary (Postal)


LTB 390.16 Appendix A

LTB 390.16 Appendix B

LTB 390.16 Appendix C


To: All Branches
Dear Colleagues,
Action Mesothelioma Day Background

Action Mesothelioma Day is a very important date. It is held on the first Friday of July each year to raise awareness about Asbestos-related illnesses, such as Mesothelioma and Asbestosis. The special event also aims to remember those who have died from the condition, and to promote better treatment and care for the victims and their families. People who have been affected by Mesothelioma and other Asbestos-related diseases are encouraged to join events taking place in various parts of the UK on Friday 1st July. Hopefully, this year many people will come together to remember those who have died from Mesothelioma in different parts of the country. Doves will be released at many of these events by the families of those killed by Mesothelioma. Services, Public Meetings or Seminars will then be held with speakers such as distinguished Experts in Asbestos Related Diseases, Asbestos Campaigners, Victims Support Group speakers and Trade Union Officials. The long past history of Asbestos use in the UK and the terrible consequences of that history are clear for all to see.
Asbestos related Cancer Deaths – Statistics 

According to the Health and Safety Executive (HSE) the number of Asbestos related Cancer deaths have continued to increase over recent years which reflect occupational exposures that occurred many years ago because there is a long time lag between exposure in most cases and the onset of the disease. The HSE expects deaths from Mesothelioma to continue to rise for the next four to five years. Asbestos was used very extensively all the way up to 1999 when it was finally banned in the UK so we have quite a stock of buildings with asbestos-containing materials in them. As well as people working in construction and related industries, Mesothelioma has claimed the lives of women who inhaled Asbestos dust as they washed their husband’s work clothes.
The tragic legacy of Asbestos means that someone dies every five hours in the UK and the World Health Organisation reports that Asbestos-related lung cancer, Mesothelioma and Asbestosis from occupational exposures results in well over 100,000 deaths a year worldwide.
5,000 people in the UK will die each year as a direct result of being exposed to Asbestos at some time in their lives. This figure is expected to rise to 10,000 a year by 2020 unless effective preventative treatment can be found. At present no effective treatment or cure exists. Those affected are workers from a wide range of industries and occupations. In the past Construction workers, Railway workers and Ship yard workers were exposed in large numbers. People who have lived near Asbestos Factories in the past and families of workers who have unintentionally brought the deadly dust home on their work clothes and overalls have been affected.
With 100,000 tonnes of Asbestos containing materials still in buildings built before 2000, those Tradesmen e.g. Buildings Maintenance workers, Plumbers, Electricians, Joiners, Gas fitters, Heating and Ventilation Engineers, IT and Telecommunications workers and others – working on and maintaining the buildings or carrying out alterations or installations etc., are the ones at risk today if safety precautions are not followed.
There is no safe threshold of exposure to asbestos fibres the report confirms, meaning that inhalation of small quantities, even over a short period, can lead to mesothelioma decades after exposure. Mesothelioma normally has a latency period of around 30–40 years.
The Health and Safety Executive estimates that the number of deaths from mesothelioma is likely to continue to increase until around 2020 and before declining. The HSE estimates that 1.3 million tradespeople are at risk of exposure to Asbestos, and they could come into contact with deadly Asbestos on average more than 100 times a year.
UK Mesothelioma Rate – Highest in the World

According to the World Health Organisation, Britain has the highest mesothelioma rate in the world, at 17.8 deaths per million of population.

Mesothelioma is a rare and incurable form of cancer, caused almost exclusively through the inhalation and retention of Asbestos fibres. The condition mostly affects those individuals who worked within roles that involved the use of Asbestos. However, it has also been known to affect individuals who spent many years employed within an Asbestos-contaminated environment. (See attached CWU “About Mesothelioma” Fact Sheet).
Types of Asbestos 

There are three main types of Asbestos – Blue, Brown and White. Blue is the most toxic but no type is safe. Many are still ignorant of the Dangers of Asbestos and the Cancers it can cause. At least three other types of Asbestos exist but were less commonly used. Fibres lay dormant in the lining of the Lungs or abdomen and the slow growing Cancer symptoms can appear 15 to 50 years after exposure has taken place. As Asbestos was thought of as a ‘miracle fibre’ because of its strong resistance to heat, fire and chemicals, it was used in a variety of materials and products in the home and industries throughout the UK, such as Building and Electrical Insulation and mixed with Cement, until the importation was finally banned.
The Asbestos Ban 

In the UK, Blue and Brown Asbestos materials were banned outright in 1985 while the import, sale and second hand reuse of White Asbestos was outlawed in 1999 by the Tony Blair led Labour Government
UK Asbestos Legislation and Controls 

The Tony Blair led Labour Government also introduced the 2006, updated to 2012 Control of Asbestos Regulations, which state that owners of non-domestic buildings (e.g., factories and offices) have a “duty to manage” asbestos on the premises by making themselves aware of its presence and ensuring the material does not deteriorate, removing it if necessary. Employers, e.g. construction companies, whose operatives may come into contact with Asbestos must also provide annual asbestos training to their workers. The European Union banned all types of utilisation of Asbestos from 1st January 2005.
The Asbestos Legacy 

Today Asbestos is the single greatest cause of work-related deaths in the UK and is a damming indictment of previous negligence as its dangers were known long before it was banned. The first documented death related to asbestos was in 1906. In the early 1900s researchers began to notice a large number of early deaths and lung problems in Asbestos mining towns. The first diagnosis of Asbestosis was made in the UK in 1924. By the 1930s, the UK regulated ventilation and made Asbestosis an excusable work-related disease, followed by the U.S about ten years later. The term Mesothelioma was first used in medical literature in 1931. Its association with Asbestos was first noted sometime in the 1940s.
Modern Day Asbestos Producers 

In spite of the known toxicity of Asbestos, in 2009, 2 million tonnes of Asbestos was mined worldwide. The Russian Federation was the largest producer with about 50% world share followed by China (14%), Brazil (12.5%), Kazakhstan (10.5%) and Canada (9%). In late 2011, Canada’s remaining two Asbestos mines, both located in the Province of Quebec, halted operations. In September 2012, the newly elected government in the Province of Quebec followed through with an election promise to halt Asbestos mining. The CWU actively supported Trade Union colleagues and Asbestos campaigners in Canada to successfully lobby for cessation of Asbestos production in Canada.
Asbestos in Schools 

In 2012, the Department of Education revealed that its “best estimate” was that more than three-quarters of schools contained Asbestos. The All-Party Parliamentary Group on Occupational Safety and Health said the presence of lethal dust fibres in school buildings was a “national scandal”. In a report, it warned that 75 per cent of state schools are exposing children, teachers and other staff to the carcinogenic material. It comes after more than 140 teachers died from the Asbestos-related cancer Mesothelioma in the past 10 years, with research in the US suggesting over 100 people will die every year in the UK because of exposure at school.
MPs along with the Asbestos In Schools (AiS) Group which includes MPs, Teaching and Support Staff, Trade Unions, Asbestos consultants, Solicitors, Doctors, Local Authorities, Asbestos Victims Support Groups, Health and Safety campaigning organisations, the Independent Schools Bursars Association and individuals affected by the devastating effects of Asbestos exposure in schools are now campaigning on the Government to introduce a programme to clear the material from Schools. This brings into stark reality the risks to millions of school children from asbestos in the nation’s schools. The CWU has, wherever possible, given support to our colleague Trade Unions in their fight for safer schools and for effective management, monitoring and removal of Asbestos from schools.
TUC Asbestos Eradication Campaign – All Party Parliamentary Group on Occupational Safety & Health Report: “The Asbestos Crisis – Why Britain Needs an Asbestos Eradication Law”      

LTBs 439/15 and 767/15 issued in July and December last year respectively reported to Branches the launch of the Trades Union Congress (TUC) new campaign, fully supported by the CWU, on a new long-term policy objective for the eradication of Asbestos in UK buildings. The TUC believes that the time has come to put in place regulations requiring the safe, phased and planned removal of all the asbestos that still remains in place across Britain. Only that way can we ensure that future generations will not have to experience the same deadly epidemic from asbestos-related diseases that we suffer today. If we are to protect future generations from the risk of exposure to this deadly fibre, we need a new law on asbestos with a clear timetable for the eradication of asbestos in every single workplace in Britain. The TUC is calling for new legislation requiring all employers to address the issue by doing a full survey of all asbestos in the workplace by no later than 2022, and then ensuring the removal of all asbestos by 2035. In the case of public buildings and educational establishments, this should be done by 2028. The first stage was to take the Campaign to the House of Commons and seek cross-party support for the campaign in order to press the government to take action through its legislative programme. We also can’t ignore the fact that we have in place an anti-Trade Union, anti-Health and Safety Tory government that will be very difficult to convince. However, hopefully this administration won’t be in power forever and the narrow majority the current government has, gives some possible hope for progress. The TUC, CWU and all affiliated Trade Unions in the UK support new legislation to put in place a long-term plan for the removal of asbestos from UK buildings, meaning better control of asbestos, better registry of its location and eventually the total removal of it. It would essentially affect those not complying with the Asbestos Control Laws who are not surveying buildings as legally required and are not registering asbestos locations in the buildings that they own, lease and manage. If those who manage buildings are not controlling and registering asbestos within their buildings then those who live in, work in or work on the building are being put in danger.
The TUC, CWU and a number of Trade Unions lobbied the All Party Parliamentary Group (APPG) on Occupational Safety and Health on the matter and the All Party Group agreed that to support the campaign and agreed to produce an APPG Report entitled “The asbestos crisis – Why Britain needs an – eradication law”. The Report is based on the TUC proposal for the eradication of asbestos from all buildings. The APPG also agreed that this would include the Trade Unions recommendations for:-

• All Buildings to have an asbestos register by 2022,

• All public buildings to have asbestos removed by 2028 and

• All buildings to have it removed by 2035 – In effect a 20 year plan.

The European Parliament has also called for the removal of asbestos from all European public buildings by 2028.

Asbestos Controls – The Legal History Summarised

1931 – First major controls of Asbestos introduced in manufacturing.

1970 – new regulations came into effect that covered other factories that used asbestos.

1985 – some types of asbestos were banned from importation or use.

1988 – most of the processes that led to very heavy exposure, were banned, and the use of asbestos as a major building material ceased.

1999 – the import, supply and use of almost all asbestos was finally banned.

2004 – Employers specific duty to manage existing asbestos introduced.

2006 – all existing Asbestos Regulations consolidated and brought together into one single set of regulations.

2012 – the 2006 regulations we updated and apply today requiring inspections, monitoring containment or removal if necessary..
Action Mesothelioma Day Events 

Attached are details of 2016 Action Mesothelioma Day events in various locations notified to the H,S&E Dept. Other events will be taking place and local enquiries should be made for information, locations, times and venues.
Listed below are the contact details of Asbestos Victim Support Groups from around the UK who work and campaign individually and collectively together under the “Forum of Asbestos Victim Support Groups”, the Co-ordinating body. Around 20 Regional Groups will be organising or supporting events across the country and those Reps wishing to attend events can contact their local group for information. They are also listed below.
Asbestos related diseases 

Embedded asbestos fibres irritate the lung tissue around them, causing a number of diseases:

• Pleural disease

Inflammation and irritation of the outer lining of the lung, the pleura. The pleura stiffens and thickens widely (diffuse thickening) or in patches (plaques), and can fill with fluid. This thickening can restrict breathing.

• Asbestosis

This is scarring of the lungs: the airways become so inflamed and scarred that oxygen is no longer able to pass from the lungs into the blood. The lungs become stiff and inelastic, making breathing progressively difficult. Symptoms include tightness in the chest, dry cough, and in the later stages, a bluish tinge to the skin caused by lack of oxygen. Asbestosis is usually seen in former asbestos miners, asbestos manufacturing workers and insulation workers, and usually takes a decade or more to develop.

• Lung cancer

Exposure to asbestos fibres greatly increases a person’s risk of developing lung cancer, particularly if they are also a smoker.

• Mesothelioma

Mesothelioma is a cancer of the pleura. It typically grows quickly and spreads widely before symptoms appear, making its early diagnosis and effective treatment very difficult. The average survival time after diagnosis is only 6-18 months. A very small exposure to asbestos can be enough to trigger the cancer, however, only a small percentage of people exposed to asbestos develop mesothelioma. There may be a lag of 20 to 40 years after asbestos exposure before mesothelioma results.
Basic Advice 

Employers are legally bound to survey, identify and manage or remove Asbestos- containing materials in their buildings and those employing workers must find out if Asbestos-containing materials are present and plan the work to avoid disturbing these materials and exposing workers. Workers should stop and ask if they are unsure or are suspicious that something may be Asbestos or if you think the work might need to be carried out by a licensed contractor. They should follow the plan of work and work method statement and safe system of work making sure they have been properly trained and informed before they start. Further detailed information and advice is available from the CWU HQ Health, Safety & Environment Department, Health and Safety Executive and Local Authority Environmental Health Departments.
CWU Solicitors 

The Unions Solicitors deal with cases when individuals seek Asbestos compensation, often these are the result of poor working conditions, where an environment was not safe from risks and employers failed to provide adequate protection, nor warn the workers about the dangers of Asbestos exposure. It is shocking to think how easily workers suffering from Asbestos related diseases could have been avoided. Exposure to Asbestos can be deadly, and we urge anyone who feels they may have been exposed to consult their GP immediately and contact the Union for legal representation. The CWU’s Solicitors have a wealth of knowledge and expertise relating to Asbestos claims, priding themselves on the provision of first-class legal advice and support – regularly providing advice to those seeking Asbestos-related illness compensation. For further information contact the CWU HQ Legal Services Dept.
Contacts & Further Information
• Mesothelioma UK – Freephone Helpline: 0800 1692409 (Mon-Fri 08:30 – 16:30)

A national resource centre dedicated to providing specialist Mesothelioma information, support & improved care and treatment.

• British Lung Foundation – Freephone Helpline: 03000 030 555 (Mon-Fri 9am to 5pm)

The BLF is a charity that promotes lung health and supports those affected by lung disease. It offers information, advice and support on a number of lung conditions and subjects including travel and transport, oxygen, equipment, welfare benefits, as well as many other issues.

• Forum of Asbestos Victim Support Groups 

          T: 0161 636 7555 


• Asbestos Action Tayside (covering East of Scotland) 

          Ground Floor, Royal Exchange Building, Panmure Street, Dundee, DD1 1DU

          T: 01382 225715


• Asbestos Awareness and Support Cymru (Covering Wales)

          Manteg, Penslade, Fishguard, Pembrokeshire, SA65 9PB

          T: 02920 363550

• Asbestos Support West Midlands

          138 Digbeth, Birmingham, B5 6DR

          T: 0121 678 8853

• Bradford Asbestos Victims Support Group

          Unison Offices

          2nd Floor, Auburn House, Upper Piccadilly , Bradford BD1 3NU

          T: 01274 393949

• Cheshire Asbestos Victims Support Group

          3 Fryer Street, Runcorn, Cheshire WA7 1ND

          T: 01928 576641

• Clydebank Asbestos Group

          8 Crown Avenue, Radnor Park , Clydebank, G8 3BW

          T: 0141 951 1008

• Clydeside Action on Asbestos

          15 St Margaret’s Place, Glasgow G1 5GY.

          T: 0141 552 8852

• Cumbria and North Lancashire Asbestos Victim Support Group (CARDS)

          C/o Hospice of St Mary of Furness

          Ford Park, Ulverston, Cumbria, LA12 7JP

          T: 01229 580305 ext.32

• Derbyshire Asbestos Support Team (DAST)

          DAST, 34 Glumangate, Chesterfield, Derbyshire, S40 1TX

          T: 01246 380415

• Greater Manchester Victims Support Group

          Windrush Millennium Centre, Unit 2.5

          70 Alexandra Road , Moss Side, Manchester , M16 7WD

          T: 0161 953 4037

• Hampshire Asbestos Support & Awareness Group (HASAG )

          79 Radstock Road, Woolston, Southampton, Hampshire, SO19 2HT

          T: 02380 010015 / 02380 010016

          E: or

• Merseyside Asbestos Victims Support Group

          Suite 32 , Second Floor , Oriel Chambers, 14 Water Street , Liverpool L2 8TD

          T: 0151 236 1895 E:

• The Mick Knighton Mesothelioma Research Fund

          Established in conjunction with the British Lung Foundation.

          It aims to promote a greater awareness into mesothelioma, raise £100,000 to 

          fund vital research into the disease through the British Lung Foundation.

          T: 0191 2630276 E:

• Northeast Asbestos Support & Awareness Group

          Trade Union Centre, 119/121 Marton Road, Middlesbrough, Cleveland TS1 2DU

          T: 01642 240044 E:;

• Northern Region Asbestos Support and Campaign Group

          Wallsend People’s Centre, 10 Frank Street, Wallsend, NE28 6RN


• Sheffield And Rotherham Asbestos Group (SARAG)

          SARAG, The RAIN Building, Eastwood Lane, Rotherham S65 1EQ

          T: 01709 360 672 E:

• June Hancock Mesothelioma Research Fund

          Raises research funds, provides information on mesothelioma and assistance.

          The June Hancock Mesothelioma Research Fund, Riverside East, 2 Millsands,

          Sheffield S3 8DT Email: Tel: 0114 274 4420

• CWU “About Mesothelioma” Fact Sheet

• 2016 Action Mesothelioma Day events

• “The asbestos crisis – Why Britain needs an – eradication law”.
Yours sincerely


Dave Joyce

National Health, Safety & Environment Officer
Email Attachments – Click to download
LTB 391/16 Action Mesothelioma Day 1st July 2016

Att. 1

Att. 2

Att. 3



Following the EU Referendum result, the union has issued the attached statement to the media.
The CWU recommended a vote to remain in the referendum, primarily because of the risk Brexit, under the leadership of the Tories, would pose to employment rights. 
In our view, the referendum result and the campaign over the past months, has underlined the urgent need for a new political settlement in this country. 
The issues highlighted in our statement represent the things we will be campaigning for to make sure the voice of workers – whether they voted for leave or remain – shapes the future of the UK outside of the EU.
Yours sincerely
Dave Ward                                       
General Secretary      
CWU General Secretary Dave Ward said “The referendum result represents a call for a new political settlement. People are entitled to be angry about what we have all seen in recent years – an explosion of insecure employment, an appalling housing crisis, rising inequality and relentless attacks on our public services.
We recognise that many CWU members would have voted to leave the EU and although we supported Remain, it was always on the basis that Europe and this country needed serious reform. From today, we take that fight directly to the UK Government.
What’s crucial now is that the whole labour movement unites in shaping the outcome of what taking back control of our country should really mean.
At the forefront of this, we are calling for a new deal for workers, radical solutions to the housing crisis and an approach to the economy that is based on Government intervention to support our industries and public services.
It’s also clear the country needs to have a more open and honest debate about immigration. This has not happened during the campaign – we cannot allow the country to be ruled by those who preach fear, division and the scapegoating of migrants.
There is a serious divide between the Westminster elite and communities across the UK. It’s time to change the balance of forces in this country, which means taking back real control – of our railways, public services, schools and hospitals.
We don’t need a new Tory Prime Minister to do this – We need a new Government”.
CWU General Secretary, Dave Ward is available for interview. Please contact Chris Webb, CWU Head of Communications, Engagement and Media 07583 725644
Email Attachments – Click to download

Customer Service Points (CSP) / Enquiry Offices – Mystery Shopper Survey 

Customer Service Points (CSP) / Enquiry Offices – Mystery Shopper Survey

Further to LTB 593/15 dated 14th September 2015 titled Sunday Services – Enquiry Offices (Customer Service Points) Branches will note that within the agreement there was a paragraph headed Royal Mail Parcel Acceptance reproduced below:


In order to provide customers with a uniform service across all Royal Mail Enquiry Offices, parcel acceptance will be a standard offering from October 2015 in all Enquiry Offices. This will be for all pre paid items e.g. Online Postage and Meter. Parcel acceptance for returns will also become a standard offering from April 2016. Deployment will be supported by training and communication.


As a result of its success the Parcel Acceptance has now been extended to include stamped mail at Customer Service Points/Enquiry Offices. Consequently The Civil Aviation Authority requires Royal Mail to follow the correct acceptance process for mail, and also requires them to check that the processes are followed. A copy of the process map is attached to this LTB and a copy of the WTLL that will be issued.


In order to comply with the process requirements mentioned above Royal Mail has advised the CWU that they are working with an independent research company, TNS, to conduct Mystery Shopper exercises in Customer Service Points/Enquiry offices, which is already something they do in Post Offices.


A Mystery Shopper will bring a stamped item to a Customer Service Point/Enquiry Office and will then observe whether the processes are followed correctly.


A report will then be prepared by TNS and sent to Royal Mail, with information on how the offices performed. No individuals will be identified or mentioned in the report. The report once finalised will be shared with the CWU and will factor in discussions regarding next steps, including further product offerings and further training requirements for offices that did not follow the processes correctly.


Any enquiries should be addressed to quoting reference 530


Yours Sincerely


Bob Gibson

CWU Assistant Secretary – Outdoor


WTLL Brief Mystery Shopper

Mystery Shopper Process Map

Equality Officer’s Seminar, Tuesday 26th July 2016

Equality Officer’s Seminar, Tuesday 26th July 2016
CWU Headquarters 
The Department is pleased to confirm that this year’s Equality Officer’s Seminar will take place on Tuesday 26th July 2016. The seminar is held to make sure that Equality Officers are kept up to date on the latest developments on legislation and the businesses we represent. The seminar is to be held at CWU Headquarters on the 4th Floor (Rooms 2&3). Registration will commence at 10.00 am for a 10.30 am start, to finish at approximately 3.00 pm.  
The Department is keen to stress the importance of ensuring that all Equality Officers are made aware of the seminar and every effort is made to encourage them to attend. This is especially important for newly appointed Equality Officers. 
For clarification, all expenses will be met by Branches. 
It is important that anyone interested in attending register with our office asap. Please let us know of any access/mobility issues, and contact us as soon as possible if anyone requires a prayer room so that we can also arrange this. 
Any enquiries to the Equal Opportunities Department, email address:
Yours sincerely 
Linda Roy
Assistant Secretary  
Email Attachments – Click to download
· LTB 384/16 – Equality Officer’s Seminar, Tuesday 26th July 2016

CWU Parcelforce Agreement IR Training

Motions 68 and 69 were accepted at Postal Conference 2015. The above referred to course has now been scheduled in conjunction with the Postal and Education & Training Departments to be delivered at the Elstead Hotel, Bournemouth. The course has been scheduled to take place commencing Monday 3rd October 2016. However, should the number of applications indicate that a further course is required consideration will be given to running an additional course commencing Monday 10th October 2016.
This course is aimed at CWU representatives in Parcelforce. With presentations and expert advice from senior IR experts during the five day programme you will receive a thorough grounding in how to effectively represent your members working within the business. 
This newly designed course will be delivered over five days and includes a full programme of group activities, presentations and guest speakers delivered by experienced CWU facilitators. 
This course is designed to:
• Help Parcelforce Reps encourage members to become more active in the CWU

• Develop a better understanding of the current agreements 

• Provide an opportunity to build effective support and networks for Parcelforce Reps

• Develop new ideas for how your members can work at the heart of the CWU
This course is designed to ensure that everyone gets the chance to participate fully through working in small groups, taking part in group discussions, role play and practical exercises.

This course attracts paid release from Parceforce for Parcelforce representatives and applicants will be provided with the appropriate documentation to provide to the employer prior to attendance.

The following two separate Parcelforce Industrial Training courses are currently scheduled to take place at the Elstead Hotel.
• Monday 3rd – Fri 7th October 2015 (As outlined above if demand dictates an additional course may be scheduled for Monday 10th – Friday 14th October)
• (Closing date for applications – Monday 8th August 2015)
To Book your Place

Your Branch will have to approve your application, contact your Branch Secretary to ask for an application form. 

If your Branch nominates you for this course they will usually bear any travel costs and expenses. This can vary, so always check with your Branch Secretary in advance.
This course is residential. The cost of tuition, food and accommodation will be met from Headquarters. Branches are expected to meet the cost of travelling and any appropriate expenses payments. Branches requiring financial assistance from the General Fund to enable them to send students to the course must submit the request with the nomination, to enable the Trustees to consider the request in time.   
Application forms should be returned in the normal way to: Trish Lavelle, Head of Education & Training, CWU Education & Training Centre, Alvescot Lodge, Alvescot, BAMPTON, Oxon OX18 2PY. Telephone: 01993 843373; Fax: 01993 840960: e-mail:

Please refer any queries relating to this LTB to

Yours sincerely,

Trish Lavelle Davie Robertson

Head of Education and Training Assistant Secretary
Email Attachments – Click to download
LTB 387 – CWU Parcelforce Agreement IR Training

Application form


Further to LTB 360/16 dated 3rd June 2016, at the close of nominations the following had been received:
Branches with members in the Postal Constituency:
NEC Member (1 Position)
Mick Kavanagh South Midlands Postal *Elected
Lay Members (3 Positions) (One of whom must a woman and one of whom must be under the age of 30 at the date of the conference). 
Becca Hufton Kent Invicta *Elected         
James McKechnie Glasgow District Amal *Elected
Sajid Shaikh Birmingham District Amal *Elected         
Any enquiries regarding this Letter to Branches should be addressed to the Senior Deputy General Secretary’s Department on telephone number 020 8971 7237, or email address
Yours sincerely,
Email Attachments – Click to download
LTB 386/16 – UNI World Post and Logistics Conference – 2016

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