Royal Mail offer. More work for less pay.

This is the background to the RMs insulting offer.

Below is a copy of the new offer that the business made earlier this afternoon. As you can see it’s an absolute insult to the CWU and the sacrifices that you’ve made, as for the pay offer of 7% over two years and a lump sum worth 2% (not consolidated) it’s pathetic against the current inflation rate running at over 10%. The extra 3.5% for this year will not be backdated. The 2% lump sum is only when you’ve agreed to changes in your workplace.

Even making a new offer the company can’t resist making it totally threat centred, If they are threatening 10.000 job losses why are they talking about recruiting? this should convince anyone that they see you as an expendable resource that ultimately will either become subservient or you’ll be replaced by a cheaper alternative.

Lastly, carry on supporting your union and don’t be bullied by an employer that wants to smash our terms, conditions and destroy your work life balance. 💥👊🏻💥

More reward for more change – A new two-year offer worth 9%
In the past six months, you and our customers have had to suffer eight days of costly strikes called by the CWU. Losses in Royal Mail have already reached £219 million – well over £1 million a day – in the first half of 2022-23. And now they’re mounting. Some analysts are suggesting Royal Mail could lose nearly £1 billion this year if CWU continues to take strike action.
We are losing customers. You are losing pay. And yet we’ve been trying for six months to get the CWU to discuss the changes we all know Royal Mail needs to compete and win in the market. As the strikes went on, we had no choice but to cut costs. We’ve already had to announce that we will need to reduce our workforce by about 10,000 full time equivalents (FTEs) by August 2023.
Now a declining workload and worsening finances mean we must make bigger changes. We will have to review the size of our network, our methods of sortation at all points of the journey, how we employ new people and how we procure and maintain our fleet.
That means a lot of change, and I want to make that very clear to you, by putting everything on the table. We are starting to employ new people on new terms and conditions. We will need to use more owner-drivers to deliver parcels in parts of our network. And as we’ve already explained, we need to tighten up how much we spend on things like overtime and reduce the level of absence. But at the same time, I want to make very clear how we’ve listened to you, and what we can offer to help us get the change we need to compete and win in the market.
Here’s the deal
This is what we have proposed to the CWU [1]:
7% salary increase over two years:

  • 5.5% this financial year: made up of the 2% already paid, and a further 3.5% salary increase from the date the deal is agreed
  • 1.5% next financial year from April 2023
  • This salary increase would apply to base pay and relevant allowances.
    Plus, a non-pensionable lump sum payment of 2% of this year’s pay:
  • In delivery, this payment would be paid upon the successful implementation of a local revision
  • For CWU grade colleagues in other parts of the business, the payment would be paid upon successful implementation of local change.
    To be clear: we are offering more money for more change. The 3.5% on top of what we’ve already paid this year would be all salary, with a payment on top of that and a pay rise for next year.
    But please note: we can only deliver on this offer if the CWU rapidly agrees to a programme of change. This offer is – and must be – time-limited. We are standing on a burning platform. If strikes continue and our finances worsen, we won’t be able to afford it. We would have to revisit our plans again and take further steps to protect our business.
    We have listened
    I know change will be harder for some of you than for others. We have listened to what you have been saying to us.
    A number of you are concerned about working on a Sunday. Others don’t mind or are already doing this. And to begin with, as we work to develop this new business for Royal Mail, there won’t be much Sunday working, and so I can promise you this: we will rely on volunteers. But to be open with you: if we need more as the business builds, and we do not get enough volunteers from our workforce who want to work on Sundays, we will need to bring in new people on different terms so that we can deliver a comprehensive Sunday service for our customers.
    Others have told us they are worried about working later into the afternoon due to later start times. We understand this can be a problem for some people, especially those with school-aged children, so we are going to put in place a process to understand individual needs and have a range of family-friendly options, with an earlier duty finish time, wherever that is operationally practical. We have also further revised our planned start times, so that the last letter delivery times in the vast majority of offices will be before 5pm.
    So again, we want to make change as easy as possible. But we can’t afford to let all this valuable weekend, afternoon and evening business be scooped up by our competitors. If we don’t have enough people prepared to work at these times, we will need to use other delivery methods as well.
    What happens next
    We have met CWU today at Acas and made this offer to them. We now hope that the CWU will put this offer to you in a ballot, but that is a matter for CWU to decide.
    We are willing to meet with CWU again tomorrow, or any day, to try and get a deal agreed.
    We know that many of you want to know more detail about what the changes mean for your office. Later this week your manager will provide you with a letter explaining what the change mean in your unit or area of the business.
    But a letter can only go so far. In a one-to-one meeting, your manager is ready to discuss it with you in detail and do their best to make it work for you. That’s the way we can both change to survive and continue to be the best employers in our industry.
    A critical moment for Royal Mail
    Many of you have told me privately how you understand there needs to be change. I hope that with this new pay-for-change offer, and the changes we have made from listening to your concerns, you feel that we have made a fair offer to CWU.
    We want to hear what you think. So please talk to your managers. And you can share any feedback and questions to We will continue to listen.
    If you support this new offer and want to see an end to the strikes, let the CWU know too.
    We will do all we can to support you to come back to work safely on strike days. We know that while in the main those of you who have stood on picket lines have been respectful of your colleagues, a few of our people have suffered disgraceful harassment, threats and even violence from CWU reps. We won’t tolerate this from anyone and will continue to protect you, by rapidly following our conduct processes whenever such behaviour occurs. If you have any concerns and would like to report them in confidence so we can continue to make your workplace safe, please do report them to Speak Up by calling 0800 090 3154 or the Security Help Desk on 020 7239 6655. You can also access through the portal at
    And from this moment, we will open all our offices on strike days, whether or not we have the numbers necessary to make them work efficiently. We won’t turn you away if you want to come in and earn what’s due to you.
    So please think about this offer to the CWU. Talk to us and CWU. And let’s end this damaging strike action.

[1] Excludes PFSL, Parcelforce and Fleet which operate as separate bargaining units.



Following a legal challenge by Royal Mail to the functional strike action, Branches and Representatives are advised the Postal Executive yesterday took the pragmatic decision to withdraw the following two periods of strike action:

  • 0400 Wednesday 2 November – 0400 Saturday 5 November
  • 0400 Tuesday 8 November – 0400 Friday 11 November

Royal Mail Group have been formally notified the strike action has been withdrawn.  Whilst this represents yet another attack on the democratic decisions of our members surrounding industrial action, the national strike action still goes ahead as follows:

  • Pay: scheduled from 0400 Saturday 12 November to 0400 on Sunday 13 November
  • Change: scheduled from 0400 Monday 14 November to 0400 on Tuesday 15 November

There is now two weeks before the next strike action.  This allows for a concentrated period of negotiations at ACAS where both parties should focus on resolving these disputes.  We are meeting at ACAS today and have informed Royal Mail our negotiators are prepared for intensive talks to take place over the next ten days.  Royal Mail has also confirmed they will commit to do likewise.

The Postal Executive will be meeting this week to consider a further programme of strike action for the remainder of November and up to Christmas.  Any decisions on this will be relayed to Branches and Representatives in due course.

Yours sincerely

Dave Ward                                         Andy Furey

General Secretary                            Acting Deputy General Secretary (Postal)

22LTB428 – Royal Mail Disputes Pay and Change – Cancellation of Strike Action

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Royal Mail and Parcelforce (Including Fleet and Engineering etc.) Personal Protective Equipment (PPE) – Protective Clothing and Footwear Provision and Supply Issues

Royal Mail and Parcelforce (Including Fleet and Engineering etc.) Personal Protective Equipment (PPE) – Protective Clothing and Footwear Provision and Supply Issues:

The Health, Safety and Environment Department has continued to receive enquiries regarding the provision and supply of those items of protective clothing and footwear which fall within the Royal Mail and Parcelforce uniform ranges and the specific Technical Services Grades ranges that fall under the Personal Protective Equipment at Work (PPE) Regulations 1992 (as amended 2002). (Note: Regulation 2(1) in these Regulations determines that ‘personal protective equipment (PPE)’ means all equipment (including clothing affording protection against the weather) which is intended to be worn or held by a person at work and which protects him/her against one or more risks to his/her health or safety, and any addition or accessory designed to meet that objective.)

Unfortunately, and sadly, some ill-chosen, misplaced an odd comments made by Royal Mail CEO Simon Thompson on the company’s garbage ‘Workplace Social Media Facebook Website’ has been a cause for concern amongst CWU reps and members generally, particularly in relation to Personal Protective Equipment (PPE) and particularly for the delivery workforce members working outdoors as the winter months approach bringing potential extremes of low temperatures, cold and wet weather. This has led to a number of complaints and enquiries being received at the CWU/HQ Health, Safety and Environment Department.

Following discussions with the Royal Mail Group Head of Assets and National Uniform Manager, we have been assured that despite any issues that may arise in relation to the supply chain, transitioning from the old to new uniform range or uniform reviews etc., the supply of PPE items will continue to be provided as normal and there should be no issues for the workforce in obtaining PPE items such as stormproof jackets, high-Viz garments, waterproof leggings and safety footwear etc. These items are part of the BAU (Business As Usual) process and not part of the new uniform rollout. There may be a few sizes showing as out of stock on the Uniform Portal, however there is a message advising that the order should be placed and it will be fulfilled with an alternative, equivalent, similar specification, ‘off the shelf’ product.


Under Section 2(1) of the Personal Protective Equipment (PPE) at Work Regulations 1992 (as amended), ‘personal protective equipment’ means all equipment (including clothing affording protection against the weather) which is intended to be worn or held by a person at work and which protects him/her against one or more risks to his/her health or safety, and any addition or accessory designed to meet that objective. Under Section 9 of the Health and Safety at Work Act 1974, no charge can be made to the worker for the provision of PPE which is used only at work. Section 9 of the Health and Safety at Work Act 1974 states: “No employer shall levy or permit to be levied on any employee of his any charge in respect of anything done or provided in pursuance of any specific requirement of the relevant statutory provisions”. Section 9 applies to these regulations because they impose a ‘specific requirement’ – i.e., to provide PPE.

Yours sincerely

Dave Joyce
National Health, Safety & Environment Officer

22LTB429 RMG and Parcelforce (Including Fleet and Engineering) PPE – Protective Clothing and Footwear Provision and Supply Issues

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Royal Mail Group members live today at 1pm on the CWU Facebook, YouTube and Twitter channels 30/10/22

Hi everyone. We know it’s a Sunday but there will be an urgent CWU meeting for all Royal Mail Group members live today at 1pm on the CWU Facebook, YouTube and Twitter channels.

Please do everything you can to get the word out to members.

Direct link to watch it here

See you at 1.

2022 Dispute Relating to Royal Mail Group Breaking the “Pathway to Change” and Associated National Agreements and Protections for CWU Represented Grades Employed by Royal Mail Group Consisting of Royal Mail, Parcelforce and Fleet

2022 Dispute Relating to Royal Mail Group Breaking the “Pathway to Change” and Associated National Agreements and Protections for CWU Represented Grades Employed by Royal Mail Group Consisting of Royal Mail, Parcelforce and Fleet

The CWU’s Postal Executive met today, Friday 28th October 2022 and have determined there is a need for further strike action, which we have notified the company of.  The strike will cover:

  • All duties and scheduled attendance commencing between the period at or after 04:00 on Monday 14thNovember 2022 and before 04:00 on Tuesday 15th November 2022. The industrial action will be discontinuous.

Any enquiries in relation to the content of this LTB should be addressed to the DGS(P) Department.

Yours sincerely,                                                                   Yours sincerely,

Andy Furey                                                                            Dave Ward

Acting Deputy General Secretary (Postal)                  General Secretary  

 LTB 427.22 2022 Dispute Relating to RMG Breaking the Pathway to Change and Associated National Agreements and Protections for CWU Represented Grades Employed by RMG consisting of RM Parcelforce and Fleet

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The CWU’s Postal Executive met today, Friday 28th October 2022 and have determined there is a need for further strike action, which we have notified the company of.  The strike will cover:

  • All duties and scheduled attendance commencing between the period at or after 04:00 on Saturday 12thNovember 2022 and before 04:00 on Sunday 13th November 2022. The industrial action will be discontinuous.

Any enquiries in relation to the content of this LTB should be addressed to the DGS(P) Department.

Yours sincerely,                                                             Yours sincerely,

Andy Furey                                                                   Dave Ward

Acting Deputy General Secretary (Postal)                  General Secretary  


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Royal Mail’s Customer Service Points (CSP) – Workplace Questionnaire

Royal Mail’s Customer Service Points (CSP) – Workplace Questionnaire

Branches will recall Letter to Branches (LTB 317/22) issued on the 22nd of Julysetting out a review by Royal Mail on Customer Service Points (CSP) estate and opening times, which followed an earlier review by the company on CSP arrangements held May of 2021.

Whilst these two former reviews had been covered by agreed National Statements and supporting documentation, it should be noted that these reviews took place against what was an increasingly poor state of industrial relations within Royal Mail. Nonetheless, the Postal Executive took the view that this was the right decision at the time, to have in place and to provide our Representatives with an agreed framework to engage with local management on these reviews, which ensured that any wider duty/individual member’s issues were dealt with via the relevant National Agreements, including safeguard individuals within units who are covered by the Equality Act.

Since then, the Outdoor Department has remained extremely aware that Royal Mail continues to review CSP arrangements driven by a narrative that has developed since the Covid Pandemic that any hours used in this area is wasted cost and a drain on the company’s finances.

Accordingly, we have been advised by Royal Mail that they are now due to undertake a further review of the future of CSPs in each Delivery unit, which is to take place within less than three months of the last set of CSPs changes.

Attached for the attention of Branches and Representatives is a Royal Mail document entitled: Customer Service Points (CSP) Review Questionnaire, which local management will now be asked to complete and submit. The questionnaire is seeking feedback in a number of general areas such as:

  • Other (non-parcel collection) work – so PO Boxes, account drop off, Relay engineers etc.
  • Current spend (hours) in the CSP and how it is resourced – duty, SA, OT
  • Tech hardware – if we are able to roll out a SPS type solution everywhere, we need to make sure offices are set up for it
  • CSP staff preferences – if there is a big change in CSPs, would they be looking for redeployment (and if so, are they fit & able to undertake delivery work) or would they be interested in VR (obviously not binding on either side – just an indication).

In response to this latest development, we have advised Royal Mail that we will not support this further review at national level, as we believe its only aim is to justify further reductions in CSP arrangements across deliveries. Equally, we have also expressed real concern at the questionnaires ‘CSP staff preference’ section, which will only serve to unnecessarily cause concerns with individual members who perform these duties and roles; in addition, this section simply reveals the real background aim of the overall questionnaire.

As such, we are advising Branches and Representatives not to get formally involved in this Customer Service Points (CSP) Review Questionnaire if approached by local management.  

However, and in setting out this position for our Representatives, we are fully aware that individual members who perform CSP roles are also due to be directly approached as part of the questionnaire. Therefore, and in a further exchange of correspondences, Royal Mail has confirmed with the Outdoor Department that no pressure should be applied by any local managers to individuals to partake in the questionnaire and the ‘CSP staff preference’ section in particular, and that involvement sought is purely voluntary.

If members choose to be involved in this questionnaire and request CWU representation accordingly, our Reps should as per normal accompany and support the members as necessary, but on a ‘without prejudice’ basis due to the union’s wider position.  

The CWU has consistently and will continue to challenge Royal Mail over their ongoing position of simply wanting to reduce CSP opening hours and reduce this service for customers. The union holds the view that instead of seeking to reduce CSPs access for customers, this should be seen as a real opportunity to grow and expand further commercial and service offerings, helping to both generate innovation along with income for the company.

We are also further concerned that the continued attempts by Royal Mail to reduce CSPs arrangements and opening hours will further erode the company’s ability to support those members who require adjusted duty arrangements and those covered under the Equality Act.

For a company that continues to bellyache about the need to innovate and grow new customer services, it has remained backward thinking on the value of Customer Services Points and has shown a clear absence of understanding of this important service to customers and the considerable revenue streams already linked to CSPs.

Sadly, this LTB sets out a further challenge for the union and our members on the future direction of Royal Mail and again highlights a simple lack on the part of the company to genuinely invest and seek to grow our industry.

Whilst we will keep Branches and Representatives advised of developments, any queries to the content of the above please contact the Outdoor Department reference 532, email address:

Yours sincerely,

Mark Baulch
CWU Assistant Secretary

LTB 425-22 – CSPs Workplace Questionnaire (Final)

CSP Questionnaire Guide V.4

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Greener Jobs Alliance (GJA) Newsletter No. 41 – October 2022

Greener Jobs Alliance (GJA) Newsletter No. 41 – October 2022:


The Greener Jobs Alliance (GJA) came into existence as a result of funding from Battersea and Wandsworth TUC. The GJA was launched to promote skills training and job creation to meet the needs of Britain’s rapidly growing low carbon sectors and to green the whole economy. The transition to a low carbon and resource efficient economy can drive sustainable economic recovery and job creation in every part of the country as well as making existing jobs more secure. But this requires a more strategic national and local approach to deliver the workforce skills needed and to stimulate demand for clean energy and energy efficiency services.

The Greener Jobs Alliance liaises at a national and local level to build the broadest possible support for the policies, investment, partnerships and commitments needed to drive the transition to a low carbon economy.

The Greener Jobs Alliance liaises with training bodies, colleges, universities, employers, local and national Government, trade unions, housing associations, campaign and community groups – to build the policies, investment and partnerships needed to drive the transition to a low carbon economy.

GJA ‘free’ Courses:

The GJA runs a number of ‘free’ courses on the environment for Trade Union Reps in different parts of the UK which have been attended by a number of CWU Reps with details published in the newsletter. Link to GJA Courses:

GJA Founder Graham Petersen:

The founder GJA Secretary and Newsletter editor was Graham Petersen who is well known to the CWU and has a long standing working relationship with the Union. He is a former TUC tutor and course designer who created safety reps training courses and the successful TUC Occupational Health & Safety Diploma Course. He was the head of the Trade Union Studies Centre at South Thames College before retirement from the post and has been a visitor and guest speaker at CWU events and meetings. After 30 editions, Graham stood down at the GJA AGM last year and has handed over to Paul Atkin as newsletter editor and Tahir Latif as GJA Secretary. Graham remains a GJA Steering Group member and is now working part time for the Wales TUC having recently written a publication for them ‘Greener workplaces for a just transition – a Wales TUC toolkit for trade unionists’ which was circulated by the CWU Health, Safety and Environment Department.

Paul Atkin Editorial GJA Newsletter Issue 41 – ‘Enough is enough. Truss on the skids’

In this edition Paul Atkin in his editorial focuses on the scale of the growing crisis, pointing to the floods in Pakistan and the hurricane impacts on Florida showing that climate breakdown is beginning to hit us on a bigger scale, making recovery increasingly hard. The urgency of action has never been more apparent and we are in a period of damage limitation, in more ways than one says Paul.

Liz Truss used to work for Shell. It might be argued that she still does. It’s no accident that the Tory Government, heavily influenced by climate change sceptics, is imploding, thanks to its application of economic theories associated with Right Wing Think Tanks that share offices – and sometimes brain cells – with the Global Warming Foundation who exist to defend the over consumption of the top 1% and 10%, responsible respectively for 26% and 48% of global emissions growth since 1990 and whose rising wealth threatens to take us beyond 1.5C by 2030 regardless of what the rest of us do. These could well be described as “vested interests masquerading as think tanks” and they do indeed spend a lot of time taxiing from town houses in London to BBC (and other) studios “to dismiss anyone challenging the status quo”. Borrowing to fund tax cuts and letting the fossil fuel producers off with no tax on windfall profits is the action of what one business investor called “a doomsday cult”, with another commenting that buying UK Government Bonds now requires “a moron premium”. So, we have a government on the skids, and, as the pound sinks slowly in the West and Liz Truss scuttles from car crash interview to car crash interview with that frozen face and pocket full of lead balloons, anything they announce from here on can be undermined by the opposition simply stating “we will undo this”. There is a lot to undo. (Paul Atkin).

Contents GJA Newsletter 41:

  • Editorial: Enough is enough. Truss on the skids.
  • TUC Fringe Meeting and Motions Guide
  • Net Zero Scrutiny Review
  • Party Conference Round Up; Labour. Greens
  • Retrofit in the West Midlands and Leeds
  • The elephant in the room that just isn’t going away – air pollution
  • School Leavers Climate Literacy. The only way is up?
  • Teach the Future launch Curriculum for a Changing Climate
  • Global Climate Jobs Conference
  • Forthcoming Conferences
  • Actions
  • Green Bites

Quote of the Month:

This is the undeniable truth of our age. It is cheaper to save the planet than destroy it.”

(Ed Miliband MP)


  • See attached copy of the GJA Newsletter No.41 for October 2022.

Yours sincerely

Dave Joyce
National Health, Safety & Environment Officer

22LTB424 Greener Jobs Alliance (GJA) Newsletter No. 41 – October 2022


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CWU Low Level Letter Box Campaign

CWU Low Level Letter Box Campaign:

This is an update for Postal Branches on the continuing work and campaigning being undertaken by the Health, Safety & Environment Department on this important subject, further to LTBs 040/22, 98/19 and 142/2019.

The Communication Workers Union, on behalf of postmen and women, has campaigned for the introduction of new legislation to stop low-level letter boxes being installed in new-build houses for many years.

In addition to our campaigning in the House of Commons to get the UK Government to amend Building Regulations and Standards, we have now made representations to the devolved administrations, taking the matter up with the Scottish Government, the Welsh Assembly and Northern Ireland Assembly.

In January 2019, following meetings and briefings in Westminster, Chelmsford MP Vicky Ford introduced a Private Members’ Bill in the UK Parliament, in support of the CWU campaign. The Bill, namely the ‘Low-Level Letter Boxes (Prohibition) Bill was heard before a full House of Commons on Wednesday 16 January 2019. The Bill was supported by all political parties and was unanimously accepted by the Government and MPs. Mrs. Ford subsequently withdrew the Bill, on the basis of an undertaking given by Government that they accepted the Bill’s intention and that it would be referred to the Building Regulations Advisory Committee who would include low-level letter boxes within a formal review of Building Regulations.

Since then however, progress has been painstakingly slow and of course the interruptions of ‘Brexit’ and the ‘Covid-19 Pandemic’ have indeed slowed that progress further. The Health, Safety and Environment Department has however continued to press for action from government ministers and current minister Paul Scully MP, Minister of State at the Department for Levelling Up, Housing and Communities and Minister for London who recently responded in a letter dated 14 October 2022 as follows:

14 October 2022

Please accept my apologies for the delay in this response.

There is clear continued interest in guidance and regulation for low level letterboxes, given it creates a risk of injury to many where letter boxes are too low.

Since last writing on 14 September 2021, we have made progress in our research work. We have conducted survey work and laboratory testing looking at reach ranges for everyday activities, including the specific activity of posting and picking up letters at different level options. This research will soon complete. This relates to postal workers but also residents of all abilities collecting their mail. Research is needed to develop robust data and evidence will enable this department to support future policy decisions for possible improvements, simplification, and changes to statutory guidance and so that people can have confidence in regulatory standards.  This research is an integral step towards updating the clarity of statutory guidance supporting the Building Regulations.

You will appreciate how statutory guidance supports the Building Regulations and references the Door and Hardware Federation’s technical specification TS 008:2012. This in turn refers to the British and European standard relating to letter boxes: BS EN 134724: 2013 Postal services.  Apertures of private letter boxes and letter plates. These independent standards are presently referred to by Approved Document Q: Security – Dwellings. Guidance for letter plates is to be positioned in a range of 700mm up to 1700mm and the TS008:2012 drawings for a door recommend a letter box height of 1100mm. Our commitment is in taking the steps to evidence and make statutory guidance for doors clearer.

You will be pleased to know that our ergonomic study of using low level letter boxes will soon complete. The research work will inform our review of statutory guidance supporting Part M and help in turn to inform guidance for any future review of Approved Document Q. Doors with letter boxes feature in both these guidance documents and we continue working to make guidance clearer based on data and research.

I trust this information is helpful and I thank you for writing on this important matter.

Paul Scully MP, Minister of State at the Department for Levelling Up, Housing and Communities and Minister for London

Nearly four years have gone by since MP Vicky Ford’s Bill was passed in the House of Commons.  The Minister’s assurance that the Government’s sponsored research work and ergonomic study of low level letter boxes will soon be completed and that this will inform the Government’s review of statutory guidance to the Building Regulations is welcome.

Around 750,000 homes have been built across the UK in the last 4 years and with no ‘mandatory’ regulation controlling letter box height in place, many have been built with low level letter boxes which cause so many problems for Royal Mail delivery workers.

The CWU Health, Safety and Environment Department has had to challenge and fight each of these developments, brought to our attention on a piecemeal basis, with representations to the local authorities, lobbying counsellors and local MPs, challenging developers and builders etc., hoping they’ll accept our case and change their plans. We have won a number of these battles to our great credit but it’s hard going at times and hard to keep pace with these home building developments which are sprouting up everywhere across the UK.

We’ve made it clear to the Minister again, that in the view of the CWU, the case is well made for regulating letter box heights and for the banning of low level letter boxes. Past research resulted in European Standard (EN13724) which sets a minimum height of 70cm for letter boxes (2 feet 3½ inches). There’s really no case for or good reason for further delays. The current European Standard covering private letter boxes sets out and specifies for ergonomic and safety reasons the height, positioning and design of letter boxes in order that the safe delivery of mail can be made by postal workers and others without the risk of injury.

EN 13724 ‘Postal Services – Apertures Of Private Letter Boxes And Letter Plates’ specifies the requirements and the test methods of the apertures for the delivery of letter post items when fitted in accordance with the manufacturer’s instructions. It takes into account security, impregnability, safety, ergonomics and performance for the recipient, and safety, ergonomics and efficiency for postal delivery personnel. It allows the daily delivery in good condition of a great majority of post items.

The Union has been assured that; “Postal workers’ safety in the review of building regulations is included as part of Government’s commitment in bringing about the biggest improvement in building and fire safety for a generation.” The assurance is of course welcomed – but the big question remains – when will we see the needed legislative changes?

At least we are making progress, all be it slowly. We will continue our campaigning and keep the pressure on Government at every opportunity. Branches will continue to be updated.

Yours sincerely

Dave Joyce
National Health, Safety & Environment Officer

22LTB423 CWU Low Level Letter Box Campaign


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