Launch of NHS Test and Trace Service

Launch of NHS Test and Trace Service

I attach a communication issued by Royal Mail on the launch of the new Test and Trace scheme in England and Scotland.  Similar arrangements are already in place in Northern Ireland and Wales plans to go live on 1st June.

The attachment is self-explanatory and I would particularly draw attention to the bullet pointed key messages.

Any enquiries relating to this LTB should be directed to Ray Ellis (rellis@cwu.org).

Yours sincerely

Ray Ellis
CWU National Officer

LTB 281/20 – Launch of NHS Test and Trace Service

Test and trace comms FINAL 28.05.2020

CWU Virtual Pride – Thursday 11 June 2020, 6-7 pm

CWU Virtual Pride – Thursday 11 June 2020, 6-7 pm

COVID-19 and the ongoing lockdown has seen many Pride events being cancelled this year, however the health and safety of our members and representatives has to take priority.  We have thought long and hard as to how we can enjoy and continue to celebrate Pride in 2020 and we are delighted to confirm that a first ever CWU Virtual Pride has been organised.

The Virtual Pride event will consist of a number of engaging, thought-provoking and fun elements.

These include:

  • A Eurovision style format linking into our regions across the UK:
  • A panel session involving Quinn Roache – TUC Policy Advisor, Helen Cooper – NEC LGBT+ Lead and Maria Exall – TUC General Council
  • The session will cover various issues such as what the CWU are developing in the workplace, the COVID-19 impact amongst the LGBT+ community and lastly, the reality of how homophobia/biphobia/transphobia still impacts on the LGBT+ community.
  • A competition for most colourful backdrop/participant.

To take part in Virtual Pride, you will need to register beforehand. RVSP by emailing us at: Equality&Education@cwu.org

A digital poster is attached and we would be grateful if you could share this extensively.

Any queries on this LTB should be directed to Equality&Education@cwu.org

Kate Hudson

Head of Equality, Education & Development

LTB 280/20  – CWU Virtual Pride 2020

Virtual Pride Poster

Annex to the Joint Statement for Inflight and Redelivery Phase 1 Enhancements for Royal Mail Tracked 24 & 48 and Special Delivery Guaranteed National Deployment

Annex to the Joint Statement for Inflight and Redelivery Phase 1 Enhancements for Royal Mail Tracked 24 & 48 and Special Delivery Guaranteed National Deployment

Dear Colleagues,

The National Joint Statement (attached for your reference) was previously endorsed by the Postal Executive and consisted of a pilot of the above service in some selected delivery units in the South Central and Anglia divisions (which is the Royal Mail Home Counties North area) and this was communicated via department Memo to the Divisional Representatives and Area Delivery Representatives on the 12th May 2020.

As previously advised, this initiative is fairly “light touch” with no indoor operational impact and no changes to current standard operational procedures, with simple prompts to delivery staff through the PDA on the doorstep for either Deliver to Preferred Neighbour or Safeplace and in line with the current and existing Standard Operating Procedures. The actual switch over on the PDA in order to enable the prompts is done remotely from the Delivery Office.

Following the pilots, we have agreed with Royal Mail to proceed with the national roll-out and the Phase 1 enhancement to launch Safeplace and Preferred Neighbour options from the 3rd June 2020 for Royal Mail Tracked products only. This can also benefit receiving customers who are self-isolating and support maintenance of social distancing principles. Royal Mail will also offer Safeplace and Preferred Neighbour as additional options on Redeliveries for Royal Mail Tracked. This limited number of outdoor enhancements can also help to maintain social distancing when the UK moves out of lockdown with specific industries resuming operations.

In order to take the above aspects into account along with the scale size of the pilot, we have jointly agreed through the attached annex to the Joint Statement that the following activities will need to be carried out in order to continue to Nationally and jointly monitor and resolve any issues that may arise as part of the Phase 1 national rollout from June.

  •   Both parties have agreed to continue to monitor volumes, process compliance, along with monitoring and capturing any additional task times due to the increased activity along with any customer contact/complaints etc (whilst also taking account of the current pandemic and its impacts).
  •   This ongoing review will be further supported by a wider IE study activity in relation to the possible workload impact of Deliver to Neighbour and Safeplace options. A timetable for this IE study activity will be jointly agreed as soon as possible and subject to the current COVID-19 crisis and the impacts of this.
  •   Additionally, and as part of the national launch, regular meetings will be set up between the project team and CWU Representatives to review information (including number of items generated Inflight/Redelivery active and location data), monitor progress and resolve any issues arising from the field.
  •  Selective sample locational data will continue to be collected for a period of time in order to capture DTN distances from DP’s.

In terms of the overall workload impact on deliveries, this aspect needs to remain under review in relation to the introduction of this service and as above, we will continue to monitor and review this impact along with resolving any further issues.

Any enquires as to the content of this LTB should be directed to the Outdoor Department, reference 555, email address: outdoorsecretary@cwu.org.

Yours sincerely,

Mark Baulch

CWU Assistant SecretaryLTB 279.20 – Annex to Joint Statement Inflight & Redelivery Phase 1 Enhancements for RM Tracked 24 & 48 & Special Delivery Guaranteed National Deployment
Annex to Joint Statement for Inflight & Redelivery Phase 1 Enhancements for RM Tracked 24 & 48 & Special Delivery Guaranteed National Deployment

RM_CWU Joint Statement for Inflight Redelivery and Phase 1 Enhancements for RM Tracked 24 & 48 & Special Delivery Guaranteed

Royal Mail & CWU National Joint Statement GPS Delivery Coordinates for Track & Trace

Royal Mail & CWU National Joint Statement GPS Delivery Coordinates for Track & Trace

Dear Colleagues,

On the 21st May, the Outdoor Department was advised by Royal Mail of the development of ‘GPS Delivery Coordinates for Track & Trace’ and informed that this initiative would go-live on the 26th May.

In light of this, immediate representation was made to Royal Mail on this matter and the view of the department is that the initiative needs to be covered by a Joint Statement which has now been concluded and is attached.

GPS location recording has been a feature of the PDA from inception and records the GPS location at the point at which an item is scanned (within 3 metres square). This information is retained centrally and is used primarily by Customer Experience in relation to customer enquiries or complaints.

The ‘GPS Delivery Coordinates for Track & Trace’ development now seeks to make this information directly available to both customers and managers, with the aim of this feature being to reduce the volume of “Find My Item” and “Denial of Receipt” enquiries into Customer Experience.

This development also reflects a further commercial offering by Royal Mail to customers which is seen in the parcel market as standard practice for ‘Track & Trace’ items.

Whilst the attached Joint Statement is self-explanatory the following are key points:

  • The GPS information can only be viewed against each singular item and requires the relevant item barcode to access this data.
  • The GPS information will only be available the next working day from the item being scanned (no real-time data reporting).
  • The ‘GPS Delivery Coordinates for Track & Trace’ may increase levels of individual visibility and it is agreed that the new development is not being deployed for, or will be used as, a disciplinary tool. As such it will not be used to enhance the ability of managers, or the evidence available used for conduct purposes.
  • The rollout of GPS Delivery track and trace will not change the current Standard Operating Procedure (SOP) in relation to the doorstep “delivered” scan.
  • The rollout of ‘GPS Delivery Coordinates for Track & Trace’ will be subject to a National joint review in August 2020.

For the purpose of competence, also attached is a copy of the Operational Briefing provided by Royal Mail on the 21st May.

The attached Joint Statement reflects wider National agreements between the CWU and Royal Mail on growing the parcel market and customer demands around extra features and greater information on how those items are handled. However, it does this against clear safeguards in place in terms of this increased level of visibility and ensures that this data cannot be used for disciplinary purposes.

Any enquires as to the content of this LTB should be directed to the Outdoor Department, reference 230.03, email address: outdoorsecretary@cwu.org.

Yours sincerely,

Mark Baulch 

CWU Assistant Secretary

LTB 278.20 – RM_CWU National Joint Statement GPS Delivery Coordinates for Track & Trace

RM_CWU National Joint Statement GPS Delivery Coordinates for Track & Trace

Operational Briefing GPS Delivery Coordinates

Pay Increases and Pension Contributions for the Defined Benefit Scheme in Royal Mail Group

Pay Increases and Pension Contributions for the Defined Benefit Scheme in Royal Mail Group

A number of enquiries have been received in the DGS(P) department regarding information published on an individual’s pay slip which confirmed that their particular pension contribution had increased to a greater degree than that of their actual pay. Whilst the department has dealt with these individual enquiries, after discussions with the CWU Pensions Working Group it was considered appropriate to publish an LTB to remind Branches of the agreed process for calculating pensionable pay contributions.

Branches may recall that under the terms of the pension agreement that formed part of the 2013 Agenda for Growth national agreement, actual pay and pensionable basic pay were decoupled, meaning that in future they would increase independently of each other. For ease of reference the relevant section of the 2013 pension agreement is reproduced below:

THE RMPP: AGREED CHANGES.

2. Both parties note that the rules of the RMPP have been amended to the effect that from 1 April 2014:

2.1      Members’ basic pensionable pay (after the deduction of the LED for Section C members) will increase by the higher of RPI (up to 5%) each year, or any promotion or increment that is a greater amount within members’ current pay grade group as at 31 March 2014.

2.2      The current pay grades of CWU represented members will be combined into two groups for pension purposes as follows:

Group 1: Postal, Administration and Fleet

Group 2: Engineering

Following the endorsement of this agreement pensionable pay for RMPP members would increase by the RPI inflation figure as of 30th September each year and the revised contribution rate implemented the following April.

To clarify, this recalculation only applies to RMPP members which means that it now only applies to those in the interim Cash Balance scheme that was introduced in April 2018 as part of the Four Pillars agreement. The RPI increase will not apply to any members of the RMDC Plan.

As a result of this calculation, pensionable pay contributions for RMPP members went up by 3.3% in April 2020 as this was the inflation figure as of 30thSeptember 2019. However colleagues will recall that basic pay increased by 2% in April 2019, although this figure is still part of the current dispute on the funding formula for the second hour off the working week.

Therefore for members of the RMPP scheme their pension contributions for this year did increase more than their April 2019 pay award. However, colleagues are further reminded that the union has submitted a pay claim for a one year deal to be applied for April 2020 and further updates on this claim will be circulated in due course.

Any enquiries in relation to the content of this LTB should be addressed to the DGS(P) Department.

Yours sincerely,

Terry Pullinger

Deputy General Secretary (Postal)        

20LTB276 Pay Increases and Pension Contributions for the Defined Benefit Scheme in Royal Mail Group

Coronavirus Controls In The Workplace: Joint Statement

Coronavirus Controls In The Workplace: Joint Statement

Attached is a tripartite Joint Statement from Royal Mail, CWU and Unite/CMA reaffirming commitment to a collaborative approach to ensuring the safety, health and wellbeing of employees during the Coronavirus Pandemic.

In particular, the Statement references 2m social distancing, personal protective equipment (PPE) and personal hygiene standards as being of key importance.  All parties reaffirm their commitment to these standards.

Throughout the Coronavirus Pandemic, the work done by Royal Mail members has been widely recognised as playing a crucial role in helping to keep the social fabric intact.  As the Government begins the process of relaxing lockdown, it is particularly important that the standards adopted in Royal Mail are maintained.

A crucial element of this is the maintenance of social distancing in the workplace.  This may not always be popular, but it is essential for protecting the health and safety of employees until a vaccine becomes available.  The suspension of van sharing is a key component of this.  Whilst this can cause inconvenience it remains vitally important in containing possible exposure to the virus.

Reports are still being received of units where social distancing measures are not being followed.  It is important that this is challenged and if not resolved, escalated swiftly.

If we are to keep members safe through this unprecedented public health crisis, now is not the time to relax.

Any enquiries relating to this LTB should be directed to Ray Ellis (rellis@cwu.org).

Yours sincerely

Ray Ellis
CWU National Officer

LTB 275/20 – Coronavirus Controls in the Workplace Joint Statement

Royal Mail Unite CMA and CWU Joint Statement

POST OFFICE: COVID 19 – VULNERABLE PEOPLE POLICY

POST OFFICE: COVID 19 – VULNERABLE PEOPLE POLICY

I wish to update Branches regarding the Post Office’s early decision in conjunction with CWU and Unite that anyone self-isolating and/or shielding who were in the vulnerable category would be afforded up to 12 weeks full pay whilst off work. This approach was designated as “Special Paid Leave”. We obviously welcomed this policy decision which we believed was responsible and compassionate in the circumstances.

Recently we have been in discussions with the Post Office regarding what should happen to those members who continue to be unable to work following the expiry of the 12 weeks which comes to an end on 14th June.

To put this into context, the scope for these discussions included those:

  • Clinically Extremely Vulnerable
  • Clinically Vulnerable
  • Living with an Extremely Vulnerable person
  • Those stranded outside the UK following a holiday and unable to return backhomeI am pleased to report that the Post Office, CWU and Unite came to an agreement which was endorsed by the Postal Executive today that the Special Paid Leave provision would be extended until 30th June.This is a positive development which I am pleased has been made early as it will give peace of mind to a significant number of members that they will continue to be paid for the whole of June.The Post Office intends to convey this development to impacted employees via the Line Managers when they are making contact with them to see how they are doing in their weekly “duty of care” conversations.

In closing I wish to thank Lynn Simpson, PE member, who has engaged with Post Office management almost on a daily basis on this matter and other Covid-19 related issues.

Yours sincerely

Andy Furey
Assistant Secretary

LTB 273-20 Post Office – Covid 19 – Vulnerable People Policy

RM/CWU Joint Statement – Phase 2 & 3 National Operational Requirements for the Covid-19 Doorstep Self-Test Kit Home Collection Service

RM/CWU Joint Statement – Phase 2 & 3 National Operational Requirements for the Covid-19 Doorstep Self-Test Kit Home Collection Service

Dear Colleagues,

Branches will be aware via previous LTB’s and communications in regards to the above service and that the initiative was originally set up using eCourier to exclusively perform this task. However, as volumes have increased, the Government have been responding to pressure from the media, and have been increasing the numbers of NHS & Key workers who can access this service, as well as others options such as test centres and pillar box posting services.

Accordingly, as the Home Collection service has expanded and the numbers of those individuals who have requested tests via this avenue has grown, there is the need to bring this fully ‘in- house’ and provide a Royal Mail Home Collection and return to the laboratory service. Following a short pilot in the TR area and subsequent Phase 1 rollout to c162 units, there is now the need to expand this to a further c248 units commencing on the 27th May, whilst also considering and reviewing a further Phase 3 rollout to extend to the remaining c130 units across the UK.

Therefore, we have updated the attached Joint Statement to take account of the further Phase 2 roll-out, the resolution of any further issues resulting from this increased service, whilst also detailing the continuation of National discussions for further Phase 3 rollout as above. This is providing that this service is expanded by Government and the numbers of those being tested grows and the quality of service for Home Collection service meets the required standards as this is a vital priority commitment.

Any enquiries in relation to this LTB should be addressed to:

Delivery & Collections: Mark Baulch, Assistant Secretary, email: outdoorsecretary@cwu.org quoting reference: 600.

Or

Processing, Area & Distribution: Davie Robertson, Assistant Secretary, email: dwyatt@cwu.org quoting reference: 014.14.

Yours sincerely,

Mark Baulch 
Assistant Secretary 

Davie Robertson
Assistant Secretary

LTB – 271.20 – RM_CWU Joint Statement Phase 2 3 National Operational Requirements for the COVID-19 Doorstep Self-Test Kit Collection Service

RM_CWU Joint Statement Phase 2 3 National Operational Requirements for the COVID-19 Doorstep Self-Test Kit Collection Service

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