CWU/Royal Mail Property & Facilities Solutions Ltd Joint Statement – Weekly to Monthly Pay/£120 Lump Sum Payment for Cleaning Grades

CWU/Royal Mail Property & Facilities Solutions Ltd Joint Statement – Weekly to Monthly Pay/£120 Lump Sum Payment for Cleaning Grades

Further to LTB 371/18 dated 27th June 2018 (attached) and as a consequence of the pay agreement which has been endorsed in an individual member’s ballot, we are now able to confirm the arrangements for payment of the remaining elements of the agreement for CWU graded individuals in Property & Facilities Solutions (PFSL) for 2018.

Accordingly, please see the attached Joint Statement which outlines the details for both the transition from weekly to monthly pay and the payment of the £120 lump sum payment for full time staff, pro-rated for less than full time staff, which will be consolidated into basic pay from 1st March 2019 onwards. 

Any queries to the content of the above, please contact the Outdoor Department, reference: 120.12, email

Yours sincerely

Mark Baulch

Assistant Secretary

LTB 676.18 – CWU_RMPFS Joint Statement – Weekly to Monthly Pay_£120 Lump Sum Payment for Cleaning Grades

CWU_ RMPFS Joint Statement – Weekly to Monthly Pay and Lump Sum Payment

Four Pillars of Security and Pay: Appendix A

Four Pillars of Security and Pay: Appendix A

Further to LTB470 issued on 20th August, discussions with Royal Mail Fleet have continued. At its meeting on 6th November, the Postal Executive considered and on the recommendation of the negotiators rejected a closed offer from Fleet. Further discussions have taken place subsequently and at the time of writing a revised offer from Fleet is awaited. 

I am aware that various rumours have been circulating about the terms of the Fleet offer. Whilst it would not be sensible or helpful for me to comment on the complex package of terms and conditions currently under discussion until a revised offer is received, I can say that the second hand reports which have been circulating are inaccurate in almost all respects. An information vacuum always generates rumours and I understand the frustration of members of the lack of solid news but it is clear that negotiations are largely concluded and a revised final offer from Fleet is expected imminently.

All enquiries regarding the content of this LTB should be addressed to the PTCS Department, quoting reference 201 Email address: 

Yours sincerely

Ray Ellis

Assistant Secretary




Branches and representatives will be aware that LTB 630/18 communicated the Christmas & New Year Arrangements 2018/19.

The business has now brought to our attention that the aforementioned document contained an error in Annex A in relation to the December pay date for monthly paid employees.

Colleagues should therefore note that monthly paid employees will be paid on Monday 24th December and not Friday 21st December as is contained within the document. 

Attached for information purposes is a copy of XPD 8.2 which has been supplied by the business that provides the relevant information in relation to pay dates.

Colleagues are asked to ensure that this LTB is given the widest possible publicity in order to ensure that monthly paid members are made aware as a priority that their pay date will be Monday 24th December. We thank you in anticipation of your assistance and prompt attention in relation to this matter.

Any enquiries in relation to this LTB should be addressed to:

Processing/Logistics, Davie Robertson, Assistant Secretary, or quoting reference 706A.09.


Delivery: Mark Baulch, Assistant Secretary, quoting reference 170.

Yours sincerely


Davie Robertson – Assistant Secretary 

Mark Baulch – Assistant Secretary    

LTB 672-18 – Monthly Paid Staff Pay Date – Christmas & New Year Arrangements

XPD8.2 Pay Dates & Cut OffsV1

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Discussions have been taking place with the business on a cross departmental basis with the aim of strengthening our National Strategic Involvement relationship with the Revenue Protection (RP) function and to provide a more detailed understanding of the work that is performed.

Colleagues will be aware that the RP function has a valuable role to play in ensuring that Royal Mail receives the correct payment for all mail that is posted. However, for this role to be performed successfully and professionally it requires all employees to be vigilant and follow the correct process in relation to scanning PPI posting documentation consistently and handing over all RED X’d PPI mail to Revenue Protection for sampling.

The business have informed us that they are phasing out paper requests for Red X mail and have enhanced the PDAs to identify Red X’d customers when posting documentation barcodes are scanned. However, since these enhancements have been introduced RP have seen a sharp decline in the handover of Red X mail which clearly has financial implications for the business, as such they have informed the CWU that they intend to run a campaign in the near future to highlight the process that should be followed.

In order to facilitate this, a slot has been secured by RP on Royal Mail TV and they have also issued a WTLL brief (copy attached). To assist with this campaign RP have asked for the CWU’s support and assistance, to ensure that the message reaches the widest possible audience.

There can be no doubt that from a revenue perspective it is crucial that the company receives payment for every item that is processed. It is also recognised that this initiative builds on from the work we have jointly undertaken previously in regards to the Mandatory Paperwork for Collections enhancements and is therefore considered to be of mutual interest in protecting the jobs and terms & conditions of our members.

We are therefore seeking the assistance of Branches and representatives in ensuring that our members are made aware of the activity that is taking place and that colleagues are encouraged to follow the correct process.

Any enquiries in relation to this LTB should be addressed to:

Processing/Distribution: Davie Robertson, Assistant Secretary, email: or quoting reference 702.02. 

C&CH: Andy Furey, Assistant Secretary, email: quoting reference 3000. 

Deliveries: Mark Baulch, Assistant Secretary, email: quoting reference 532. 

Yours sincerely

Davie Robertson – Assistant Secretary         

Andy Furey – Assistant Secretary       

Mark Baulch – Assistant Secretary


Attachment 1 – WTLL Brief

Safe & Well – November 2018

Safe & Well – November 2018

To: All Branches

Dear Colleagues,

Please see November’s edition of Safe and Well newsletter with contributions from our USRs and field teams.

A recent Red Alert is the main feature given the serious nature of it and it largely mirrors the information already provided to people.

Other articles include some recent ladder racking issues, looking at road safety week, a focus on PSTD, looking at accident investigation and some stats around injuries.

Yours sincerely

Dave Joyce
National Health, Safety & Environment Officer

18LTB670 Safe & Well – November 2018

Safe and Well Issue 64 November 2018

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Dear Colleagues

Branches and representatives will recall that a Joint Statement was concluded in July 2016 in relation to the deployment of Incline Conveyors (LTB 418/16 refers).

Following requests from the field to increase the number of operators on the flat bed section of the conveyors, joint trial activity was subsequently undertaken from August 2018 under the Terms of Reference between Royal Mail and the CWU Covering the Trial at Bristol Mail Centre for Using Three Operators on the Flat Bed Section of Powered Conveyor Belts.

The outputs of the trial activity have now confirmed that it would be operationally beneficial, where traffic levels dictate, to increase the maximum operator levels from two to three to process small parcels that come in bags or sleeved Yorks.

Discussions have therefore taken place in relation to amending the original agreement to reflect the change in the maximum operator levels. A copy of the Joint Statement that has been concluded to facilitate the change and the updated agreement, which have been endorsed by the Postal Executive, are attached for your information and ease of reference.

Colleagues will note that the updated documentation provides a visual aid for operational purposes, included at Annex 1.

In addition Annex 2 of the original agreement has been update to reflect the current status in relation to where the equipment is currently sited across the Mail Centre network.

With the exception of amendments to the documentation to support the utilisation of up to 3 operators on the Incline Conveyors, the H&S master pack remains unchanged.

Colleagues are also advised that apart from the amendments listed above, there have been no changes to the principles originally agreed.

Any enquiries in relation to this LTB should be addressed to Davie Robertson, Assistant Secretary, email: or quoting reference number: 715.13.

Yours sincerely

Davie Robertson

Assistant Secretary


JS Deployment of Incline Conveyors for Parcel Sorting in the Mail Centre Network Increase in Operator Levels 23.11.18

Royal Mail: Transportation of Palletised Loads on 95 York Container, (Tri-Capable) Double Deck Trailers

Royal Mail: Transportation of Palletised Loads on 95 York Container, (Tri-Capable) Double Deck Trailers

To: All Branches

Dear Colleagues,

This year Royal Mail has faced an increased requirement from bulk customers to accept and process palletised loads, including cardboard sleeved, shrink/stretch wrapped palletised traffic. To meet that demand, Royal Mail indicated a desire to expand the use of the 95 York Double Deck (Dual Use) Trailer fleet to include palletised loads which will enable them to be more adaptable and utilise a greater part of the fleet during for example otherwise empty legs. This trailer was originally designed as ‘dual use’ to carry York Containers and Loose Load Parcels, being used by both Royal Mail Logistics and Parcelforce Worldwide. Following extensive work via an agreed ‘Joint Working Group’ involving all stakeholders; Royal Mail Logistics, Royal Mail Fleet, Parcelforce Worldwide and the CWU Health, Safety & Environment Department and CWU ASRs Logistics Group, the use of these trailers has moved from Dual Use to Tri-Use to include trailers loaded with PFWW traffic on pallets and also on the lowered moving deck, 20 x GKN specification pallets (up to 1.8 metres high).

Whilst this is a commercially positive step that helps secure jobs for our members for the future, both Royal Mail and the CWU wanted to ensure that this step is not to the detriment of fundamental health and safety requirements. Hence the establishment of the above mentioned ‘Joint Working Group’ was formed to examine the safe way in which RMG could expand the double deck trailer capability to include transportation of pallets.

To facilitate that process, the ‘Joint Working Group’ was set up to develop a specific SSoW for the 95 York Double Deck trailer fleet. That work has now been completed and a finalised SSoW has been developed and agreed with all parties.

There are several key elements to the SSoW that members need to be aware of: –

  • Pallets are limited to 1.8m in height and only GKN specification pallets (20 off) are allowed on the trailer, placed on the lowered moving deck (only).
  • Only Manual Hand pallet trucks or Electric Hand Pallet Trucks (MP20 or equivalent) MHE can be used (A TSB has been issued on this point – copy attached).
  • A maximum moving deck payload of 12,250kg can be carried.
  • Only GKN specification pallets up to a maximum of 1.8 metres tall shall be used.
  • These loads are fragile in nature being typically shrink-wrapped and as such load restraint must only be tightened to a rate before which deformation of the load occurs, exercise caution.
  • Each block of 4 Pallets requires a single strap load restraint applying.
  • Moving deck gates should be closed where it is possible to do so.
  • Pallet loads must be adequately ‘built up’ with shrink-wrap providing stability to each pallet load.
  • Pallets should be loaded centrally, maximising the gap between the pallet and the outer edge of the moving deck – facilitating the maximum gap in which load restraint can be accessed/operated.

The SSoW Version 8 for the 95 York Double Deck Box trailer, Pallet capable is attached.

Yours sincerely

Dave Joyce
National Health, Safety & Environment Officer

18LTB667 RM Transportation of Palletised Loads on 95 York Container (Tri-Capable) Double Deck Trailers

RM Logistics Third Party Site Assessment inc drivers pack MASTER 5

SSoW 95Y DDeck Box Trl – Pallet capable Apr 2018 v8 (2) (3)

TSB 16 18 Appendix 1 Revised MHE Decal placement

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Branches and our members working in Crown Offices will be aware we have a longstanding trade dispute with the Post Office in regard to Christmas Eve opening hours. Traditionally our members have enjoyed a 1230 closing time, which has been “custom and practice” for many years. However, when Christmas Eve last fell on a week day in 2015 our members took strike action from 1230 to 1600 in defence of this benefit.

As there has been no resolution to this dispute in the intervening period, the Postal Executive has now, after very careful consideration, endorsed the policy to ballot our Crown Office members for strike action over this matter. Obviously our primary focus at the moment is the Save Our Post Office Campaign and the activities planned for Saturday 1st December. Consequently the Postal Executive decision has not been taken lightly and has taken into account fully the fact that many of our members have been calling for this course of action. The ballot timetable is as follows: 

  • Notice has been served on the Post Office today for an industrial action ballot of all Crown Office members 
  • Ballot papers will be despatched next Friday 30th November 2018 
  • Ballot closes Monday 10th December 
  • Also on Monday 10th December the legal 14 Days’ Notice will be served on the Post Office for strike action. 

Branches are advised that the Postal Executive has also determined a policy whereby a formal proposal has been tabled to the Post Office with the aim of seeking a resolution to this dispute via negotiations. To this end, I am pleased to confirm that further talks with the Post Office are now scheduled for Monday 26th November at ACAS and this will involve Dave Prince, the Chief Conciliator. In the event that an agreement is reached, assuming Postal Executive endorsement, the ballot for strike action can be withdrawn. Conversely if talks break down or if negligible progress is made, Branches will be required to engage with our members in order to ensure a good yes vote in this ballot. Further developments will be reported following the ACAS meeting. 

Yours sincerely

Andy Furey

Assistant Secretary

18LTB666 – Post Office – Christmas Eve Trade Dispute – Crown Offices – Notice Served for Industrial Action Ballot



Dear Colleague

Branches and representatives will be aware that in June 2012 a new National incentive scheme was agreed, LTB 455/12 refers.

In line with the aforementioned incentive scheme please find attached for your information a copy of a self-explanatory Joint Statement that has been agreed with Parcelforce Worldwide in respect of the underpinning incentive payment that is to be made for 2018.

Branches and representatives are requested to ensure that our members are made aware of this LTB and that the attached Joint Statement is given full publicity.

Any enquiries in relation to this LTB should be addressed to Davie Robertson, Assistant Secretary, email: or shayman@cwu.orgquoting reference number: 106A.09.

Yours sincerely

Davie Robertson

Assistant Secretary


Joint Statement Underpinning Incentive Payment 2018

MHFA England Open Letter To Prime Minister And Government To Amend Health and Safety Legislation To Put Mental and Physical First Aid On An Equal Footing

MHFA England Open Letter To Prime Minister And Government To Amend Health and Safety Legislation To Put Mental and Physical First Aid On An Equal Footing

To: All Branches

Dear Colleagues,

Branches may have seen reports published in the media that business leaders had joined Mental Health First Aid England in a collective call for the UK Government to update health and safety legislation to protect mental health in the workplace.

On Monday 19 November 2018, an open letter to the Prime Minister signed by 50 leaders of Britain’s biggest employers including Royal Mail, PWC, W.H.Smith, Thames Water, Ford, MACE, Channel 4 etc., was delivered to 10 Downing Street calling on the Government to prioritise its manifesto pledge to amend health and safety legislation to put mental and physical first aid on an equal footing.

In a statement announcing the ‘Open Letter’ to the PM, Mental Health First Aid (MHFA) England said that the letter signed by industry leaders from across business, education and mental health, comes at a time when one in six people of working age will experience mental ill health including depression, anxiety or issues relating to stress. With over 28 million people in work in England, this represents nearly 5 million people. Mental health issues are also estimated to cost the UK economy almost £35 billion every year and 15.4 million working days are lost to work-related stress, depression or anxiety. The open letter shows that business leaders clearly recognise the need to support their employees’ mental health in the same way they do their physical health.

The change in legislation being called for would establish a baseline for protecting mental health in the workplace, ensuring no one is left behind. This is just one part of improving approaches to workplace mental health, but it represents an important step forward. Ensuring that first aid support is there for the millions of people who struggle with their mental health every year would make a big difference to people and get them to think about their health as a whole.

The impact of neglecting mental ill health in the workplace is two-fold: with an economic and human cost which should be alleviated.

By investing in the physical and mental health of the workforce it will not only unlock human potential in the workplace, it will reduce the human cost as well as the astronomical costs to the UK economy.

It is imperative the Government takes notice of UK employers, Trade Unions and the public who are standing up and calling for change.

The Open Letter follows the delivery of a petition of over 200,000 public signatures to 10 Downing Street as part of a mental health campaign called ‘Where’s Your Head At?’ founded by Natasha Devon MBE of MHFA England which has received cross-party backing from MPs from across the political spectrum. MPs had originally showed their support for the issue by signing an Early Day Motion tabled by Norman Lamb MP in October 2016.

As part of their 5-Year Mental Health Strategy ‘Because Healthy Minds Matter’, launched in October 2017, Royal Mail Group signed an agreement with the CWU Health, Safety & Environment Department recently which commits the Company to have the same number of Mental Health First Aiders across our business as they do physical health First Aiders with the new national training programme of circa 5,500 First Aiders and all CWU Area Health and Safety Reps commencing in April 2019. 1,350 RMG employees, mainly managers but also a number of Union Reps and Mental Health Ambassadors, have so far been trained in MHFA across 1,800 sites, 96% of whom said they felt it helped them develop a better understanding of mental health symptoms and wellbeing.

The CWU has continued to campaign on Mental Health and has supported both the petition and the open letter as we firmly believe that everyone should have access to first aid support for their mental health regardless of where they work.

Mental Health First Aid (MHFA) England is a community interest company (CIC), established in 2009. MHFA is the mental health equivalent of physical first aid training and provides participants with the skills and confidence to recognise the signs and symptoms of common mental health issues and effectively guide a person towards the right support, be that self-help or professional services. To date over 300,000 people in England have been trained in MHFA skills. The core principles of MHFA include: spotting the signs of a mental health issue, helping to prevent issues from getting worse and giving confidence in helping someone who is experiencing an issue. As well as the Adult MHFA course, the organisation runs a number of tailored courses including Youth MHFA, Higher Education MHFA, Armed Forces MHFA and Workplace MHFA. MHFA England has a vision to normalise society’s attitudes and behaviours around mental health by developing the skills needed to look after our own and other’s wellbeing. More information about the MHFA England organisation and MHFA courses can be found at

Yours sincerely

Dave Joyce
National Health, Safety & Environment Officer

 18LTB661 MHFA England Open Letter To Prime Minister And Government To Amend Health and Safety Legislation

Mini case study – Royal Mail – Final

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