New Structure in Delivery

New Structure in Delivery 

Following our joint communication sent out on 12th June, we wanted to keep you updated on the discussions that are taking place regarding the delivery structure changes and what it may mean to you.


As you are aware, changes to the leadership structure are underway within the Delivery operation, introducing Operations Managers and Performance Coaches to replace Head of Delivery Performance, Delivery Sector Managers (DSMs) and Optimisation Champions. Following recent assessments, for these roles, the candidates are now being informed of their personal outcomes.


With regards to your roles, DSM support, consultation has commenced between Royal Mail and the CWU to consider the impact and potential changes to the administrative support roles as a result of the new structure. These discussions are at an early stage and as such no final decisions have been made.


Both parties are committed to working jointly with the aim of creating defined roles equipped to best support the new Delivery structure within a timely manner.


Discussions between Royal Mail and the CWU will continue over the coming weeks and we will keep you updated with progress.


This will be a challenging time for all of our colleagues in Delivery and we are fully committed to jointly providing support to all our administrative support colleagues who will be affected by the design changes over the coming weeks.


If you have any questions please contact either Royal Mail at

or your Union via Andy Furey’s office at 


Leave a Reply

Fill in your details below or click an icon to log in: Logo

You are commenting using your account. Log Out /  Change )

Google photo

You are commenting using your Google account. Log Out /  Change )

Twitter picture

You are commenting using your Twitter account. Log Out /  Change )

Facebook photo

You are commenting using your Facebook account. Log Out /  Change )

Connecting to %s

Create a website or blog at

Up ↑

%d bloggers like this: