Branches and representatives will be aware that LTB 018/22 communicated the Joint Statement between Royal Mail and the CWU on the National Operational Standards Guide (Processing) and a copy of an Operational Standards Guide (Processing Edition). Following circulation of the document however it was identified that an incorrect diagram relating to Bull Ring layout had inadvertently been included in the guide.

The issue was raised with the business and a revised guide has now been provided, a copy of which is attached for your information.

As detailed in LTB 018/22 the Guide includes visual layouts for each machine or work area along with the agreed operational standards, with regard to traffic type, setup etc. and where appropriate the agreed number of operators for each application. The guide also provides reference to where the Standard Operating Procedure (SOP) for each work area can be accessed.
As detailed previously the department were also successful in persuading the business to remove the references to minimum throughputs for each area, as these are entirely dependent on many variable factors that can affect these figures.

It is recognised that the Processing Estate is very diverse with regard to capacity and layout and that site specific arrangements will continue to apply in some units. However, the department receives numerous enquiries on correct layouts and working practices and we hope that the revised guide will provide an easy and available reference point, which should contribute to ensuring that all kit and equipment is used correctly across the Processing function.

Any enquiries in relation to this LTB should be addressed to Davie Robertson, Assistant Secretary, email: quoting reference: 714.02.

Yours sincerely

Davie Robertson
Assistant Secretary

246-22 – Revised Operational Standards Guide 06.06.22

Royal Mail Processing Standards Booklet_v20Standardsagreed

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