ROYAL MAIL: RAISING CONCERNS NATIONAL AGREEMENT – KEY STATISTICS

ROYAL MAIL: RAISING CONCERNS NATIONAL AGREEMENT – KEY STATISTICS

Further to LTB 041/26 dated 10^th February.  Earlier this week, Bobby Weatherall and Alan Tate, PE members, met with Karen McKay, Head of HR Policy as part of the ongoing engagement and review of key statistics arising from the application of the Raising Concerns National Agreement.

The data shown on the attached slide deck is for a full year from April 2025 to April 2026.  In this period, there were 4,721 Raising Concern cases, although this does not include cases at the Appeal stage.  Since the Raising Concerns Agreement was launched, there have been 7,332 cases in total.

Key Statistics from the latest data (April to April)

• Of the 4,721 cases, 4,248 cases have been concluded (90%). 10% of cases remain open

• 70% of outcomes are informally resolved, upheld or partially upheld

• 548 Appeals have been raised and 447 have been concluded. Of the 447, 29% are upheld or partially upheld

• The highest reason for raising a concern is “Poor behaviour or treatment” at 30%

• Bullying, discrimination, harassment (including sexual harassment) is a combined 17%.

If you have any queries in relation to this LTB, please contact Samantha Nicholas at snicholas@cwu.org or Heidi Maughan at hmaughan@cwu.org

Yours sincerely,

Andy Furey
Assistant Secretary

Attachment 1: LTB128.26 RM – Raising Concerns National Agreement – Key Statistics

Attachment 2: Attachment to LTB128.26 – Slide Deck, Raising Concerns

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