Royal Mail Group – Latest Updated Coronavirus/Covid-19 – Frequently Asked Questions and Answers Guidance Document (Version 19)

Royal Mail Group – Latest Updated Coronavirus/Covid-19 – Frequently Asked Questions and Answers Guidance Document (Version 19)

I attach for your information a copy of the Royal Mail Group, Managers’ Coronavirus/Covid-19 Frequently Asked Questions and Answers Guidance document, Version 19, issued by the business on 3 May 2022.

At the commencement of the Coronavirus/Covid-19 outbreak, Royal Mail Group established a ‘Business Pandemic Team’ which includes all national heads of department and this team meets regularly to review the situation across Royal Mail Group and to issue update Questions and Answers information communications to all managers, which is in turn cascaded throughout the business.

The Q&A documents are circulated to all RMG managers and are also available to access through a link on the Royal Mail Group ‘Intranet’, in the ‘Managers Update Messages’ section on the RMG Coronavirus portal.

The Coronavirus Guidance, Version 19 Q&A document has been shared with the Union’s Health, Safety & Environment Department. It is not a document agreed with the Union but is circulated for useful information and reference purposes for CWU Regions, Health and Safety Reps, Branch Reps, Divisional IR Reps and members.

Important Changes made in the latest version (copy attached), are listed below:

Page 1 – RMP&FS responsive (intense and precautionary, building cleans – post-Covid-19 confirmed cases) are removed.

Page 6 – RM Fleet vehicle cleans/sanitisation (post-Covid-19 confirmed cases) are removed.

These changes are made following the removal of all Covid-19 controls and regulations by the Central Government for England and by the devolved administrations of Scotland, Wales and Northern Ireland earlier this year and the gradual return by Royal Mail Group to Business as Usual (BAU) operations. Should there be future confirmed outbreaks identified, RMG will seek advice from the regional public health bodies on the need for deep cleaning of workplaces, vehicles and equipment.

Version 19 Contents List: 

  1. Shared Vans
  2. Social Distancing
  3. Face Coverings
  4. Self-Isolation, Testing, Vulnerable Colleagues and Enforcement Visits
  5. Cleaning, Facilities & CSP Cash Handling
  6. Operations

Any enquiries regarding this LTB or feedback on the RMG Q&A document should be directed to Dave Joyce CWU National Health, Safety & Environment Officer. Issues received in connection with the attached which are appropriate to other CWU/HQ Departments will be passed on to the appropriate National Officer.


  • RMG Coronavirus Guidance Questions and Answers V19

Yours sincerely

Dave Joyce
National Health, Safety & Environment Officer

LTB 212/22 – Royal Mail Group – Latest Updated Coronavirus Covid-19 – Frequently Asked Questions and Answers Guidance Document (Version 19)

Att: Coronavirus Guidance Questions v19.1

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