EUREST (QUADRANT) REBRANDING – THE PLACE
Branches will recall that on the 1st October 2020, Royal Mail and Compass Group ended the Quadrant Joint Venture and RMG entered a commercial contract with the Eurest section of Compass Group for the ongoing provision of catering services to our members in Royal Mail Group. This involved the transfer of our Quadrant members to Compass Group (Eurest).
As part of the new commercial contract, Eurest intended a rebranding of the restaurant facilities and an update of the food offering. However, the Covid -19 pandemic and the necessary social distancing arrangements, including the introduction of a take away only service, affected the timing of this activity.
Given the above during the Covid-19 period utilisation of the restaurants and Breakfast Bar facilities has markedly reduced, exacerbating downward trends in usage over many years. The department has therefore been discussing with Royal Mail and Eurest measures to make the catering offering more attractive to our Royal Mail members as lockdown measures ease.
- New signage & branding for Restaurants – The Place
- New uniforms for all Eurest Employees
- The Place – The Movie (for Eurest employees who will receive 30 minutes O/T to watch)
- New Menu Launch and introductory Special Offers for Customers.
The above activity is designed to attract customers who do not currently choose to use the restaurant facilities and encourage existing customers to use the facilities more often.
While it is not the role of the union to advertise on behalf of Eurest, in discussions with Royal Mail the department have impressed our view that the provision of subsidised catering services to our members remains an obligation on behalf of the company. Equally, the retention of current facilities is of key importance to our Eurest members working in restaurants and breakfast bars across the RMG estate.
As such we would ask Branches and Representatives to promote the use of Eurest services with our Royal Mail Group members to assist in protecting the provision of service into the future and in support of our Eurest members.
Attached for the information of Branches and Representatives is the material associated with the launch, which the business has shared with the department.
Any enquiries in relation to this LTB should be addressed to Davie Robertson, Assistant Secretary, email: firstname.lastname@example.org quoting reference: 311.02