Dangerous Dogs – Royal Mail Customer On-Line Re-Delivery Requests – Terms & Conditions Tick Box Question Added For Customers Regarding Dog Control During Re-Delivery:
I’m pleased to report to Branches that having raised the above matter with the Royal Mail National Field Operations Director, a CWU suggestion has been acknowledged as a very good idea and the matter has been referred to those concerned within the business. As a result, a change will be made to the Royal Mail customer’s on-line re-delivery request form which will in future, from a date to be determined, include a question/tick-box for customers when they complete the request form for a parcel re-delivery, that if they are a dog owner, they agree that they will keep their dog(s) under control and will ensure the dog(s) is/are secured during the time they open their door for their parcel re-delivery.
I would like to place on record my thanks to Christian Kerr CWU ASR Durham for this suggestion.
Attachment: Confirmation from the RM Field Operations Director.
National Health, Safety & Environment Officer