Important Information Regarding Changes to Access to SAGE Online – Branch Accounts
Following the publication of the above LTB I need to advise Branches that we have recently experienced a critical failure with the Sage Instant Accounts server which resulted in the server having to be rebuilt.
I can now confirm that this problem has now been fixed and branches should now be able to access their Sage Accounts.
As previously advised the new url is https://netscaler.cwu.org/vpn/index.html. The user name remains the same i.e. branch code, however branches will be prompted to enter a unique password of their choice before they can gain access into their accounts.
Please ensure that you remember your password for future use.
For your further assistance I have attached the instructions to cover the majority of the various messages you may come across if you have to install Citrix Receiver.
Senior Deputy General Secretary