RE: CONTACT STRATEGY WITHIN THE ATTENDANCE AGREEMENT
The union has received numerous reports of the attendance agreement contact strategy being abused in many parts of the country.
The main abuse seems to be managers attempting to force members to attend face to face meetings as early as day 1 and threatening to stop pay if members don’t cooperate with the manager’s wishes.
Please find attached a joint statement covering what should happen when members are not able to attend work. The agreement reiterates the key points of the contact arrangements in the attendance agreement.
Key points of the joint statement include:-
Royal Mail and the Communication Workers Union (CWU) commit to adherence to the attendance agreement
The method and frequency of contact will be AGREED between the individual and their manager. No cold calling from managers
Managers will not attempt to make medical diagnosis and give members advice on what they believe they can / cannot do
All contact discussions should be supportive and non-threatening
Stoppage of pay may only take place in line with the agreement – if a member fails to make contact and then fails to respond to letters
All reps and branches are encouraged to use this joint statement to ensure adherence to the agreement. If managers continue to abuse the procedure, please ensure you contact your divisional representative who will then raise it with the divisional head of attendance.
Any enquiries should be addressed to Ray Ellis’s department, quoting reference PTC/CM/dj/415 Email address: email@example.com
Email Attachments – Click to download
LTB 691/16 – CONTACT STRATEGY WITHIN THE ATTENDANCE AGREEMENT