Royal Mail Group – Latest Updated Coronavirus/Covid-19 – Frequently Asked Questions and Answers Guidance Document (Version 15)
(Plus Updated RMG Coronavirus Close Contact Alert/Self-Isolation Flow Chart V14 Updated on 17 January 2022).
I attach for your information a copy of the Royal Mail Group, Managers’ Coronavirus/Covid-19 Frequently Asked Questions and Answers Guidance document, Version 15, issued by the business on 10 January 2022. As of today 19 January 2022 this is the latest Version.
At the commencement of the Coronavirus/Covid-19 outbreak, Royal Mail Group established a ‘Business Pandemic Team’ which includes all national heads of department and this team meets regularly to review the situation across Royal Mail Group and to issue update Questions and Answers information communications to all managers, which is in turn cascaded throughout the business.
The Q&A documents are circulated to all RMG managers and are also available to access through a link on the Royal Mail Group ‘Intranet’, in the ‘Managers Update Messages’ section on the RMG Coronavirus portal.
The Coronavirus Guidance, Version 15 Q&A document has been shared with the Union’s Health, Safety & Environment Department. It is not a document agreed with the Union but is circulated for useful information and reference purposes for CWU Regions, Health and Safety Reps, Branch Reps, Divisional IR Reps and members.
Changes made since the previous version have been highlighted in yellow. However, for ease of reference and to update and remind Branches and Reps of the important changes made in the latest version (copy attached), the changes are listed below:
Version 15 Changes:
- Page 7 – RMG Coronavirus Close Contact Alert/Self-Isolation Flow Chart – Note: Version 14 Updated on 17 January 2022 is attached.
- Page 8 – Can managers request evidence of a positive LFD or PCR test? – The manager can request evidence from the colleague (e.g. a screen shot of a text or email). Managers should direct any questions or concerns to the People Case Advice Team (0345 604 2787 or support@royalmail.com).
- Page 10 – Guidance on ceasing self-isolation after 10 days if still testing positive.
- Page 10 – Requesting ‘Deep Cleans’ via PFS following confirmed Covid-19 cases in a Unit? – Yes, we continue with the existing protocols. All tests for Coronavirus are treated the same. A confirmed case of Coronavirus can be via a lateral flow or PCR test. In the event of this happening contact the PFS helpdesk to arrange for a van or office clean.
- Page 14 – Vehicle Cleaning where a confirmed case of Coronavirus has been identified – Vehicle Cleans to continue to be requested via RM Fleet central booking helpline and Vehicle cleans will usually be actioned within 24 hours. Vehicles should be quarantined until they have been cleaned, up to 72 hours from the time the individual last used the vehicle. If a vehicle has been quarantined for 72 hours the vehicle can be brought into service without the requirement to complete a clean.
Version 15 Contents List:
- Shared Vans
- Social Distancing
- Face Coverings
- Self-Isolation, Testing, Vulnerable Colleagues and Enforcement Visits
- Cleaning, Facilities & CSP Cash Handling
- Operations
Any enquiries regarding this LTB or feedback on the RMG Q&A document should be directed to Dave Joyce CWU National Health, Safety & Environment Officer. Issues received in connection with the attached which are appropriate to other CWU/HQ Departments will be passed on the appropriate National Officer.
Attachment:
- RMG Coronavirus Guidance Questions and Answers V15
- RMG Coronavirus Close Contact Alert/Self-Isolation Flow Chart V14 Updated on 17 January 2022.
Please Note: Changes are being announced regularly by the Central Government for England and by the devolved administration of Scotland, Wales and Northern Ireland and if so further updates will follow.
Yours sincerely
Dave Joyce
National Health, Safety & Environment Officer
CWU Eastern No5 Branch 
Leave a Reply