D2D NHS CAMPAIGN – April 2020


D2D NHS CAMPAIGN – April 2020

Dear Colleagues,

As previously advised to Branches in LTB 173/20 colleagues will be aware that the Prime Minister, Boris Johnson is writing to every household in the UK, enforcing the stay safe policy being ordered by government, as well as other advice.

Accordingly, we have attempted over the course of the week to establish more detail in regards to this mailing and to also document a jointly agreed set of guidelines with Royal Mail management at a National level.

Disappointingly, Royal Mail has once again chosen not to engage with the Union at a National Level in any genuine or meaningful way in order for us to provide satisfactory advice in terms exact timescales of when these items will be arriving into delivery units or the operational process for delivering them.

Given the current attitude from the Royal Mail senior management team, along with their current structures and interfaces with the National Union means that it is extremely difficult to deal with current issues in a joined up and constructive manner. It is unacceptable that at a time of National unprecedented crisis and at a time when everyone should be pulling together for National interest that Royal mail should act in this way. Particularly in regards to an important National Government posting, which contains advice that is in the public interest.

Therefore, we are issuing the following advice to our Branches and Representatives in order for them to engage in Area/local discussions with management along the following lines to establish an agreed process for dealing with the National NHS D2D drop covering the following points;

  • These National NHS D2D items take precedence over all other national D2D items. (Taking account of CWU policy of suspending other commercial D2D items.)
  • Essential indoor plan for the prep of items to ensure ‘warm call’ is facilitated as far as possible (which would include advance and staggered prep arrangements); noting some units perform reduced hours on Monday and Tuesday.
  • Daily joint discussion in order to establish product priority along with fair and manageable workloads taking account of the current working arrangements.
  • Establish how the delivery of the items can take place in units with high absence levels.
  • Maintain social distancing as part of any local arrangements.
  • Comply with current ‘one person, one van’ policy – with adequate replenishment solutions, including dealing with any weight on delivery issues.

As outlined above local discussions will need to take place as a matter of urgency in order to ensure compliance with the operational specification as much as possible given the measures and constraints in delivery offices that are already in place as a consequence of the current Covid-19 crisis.

In regards to the 3-day delivery specification we are of the understanding that this contract and commitment has been given to the Government on a “best endeavours” basis.

Our complete dissatisfaction continues to be made clear to the company who seem to believe that it is better to plough on regardless without the CWU, whilst continually showing disregard to our members.

Any enquires as to the content of this LTB should be directed to the Outdoor Department, reference 230.03, email address: outdoorsecretary@cwu.org.

Yours sincerely,

Mark Baulch                         

CWU Assistant Secretary

LTB – D2D NHS CAMPAIGN April 2020 MB doc 2_DG_TB

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