CWU Update – New Delivery Methods

CWU Update – New Delivery Methods

Dear Colleagues,

Further to LTB 381/18 published on 2nd July 2018 which detailed the National Terms of Reference agreed between Royal Mail & CWU in relation to the trials of Delivery Methods within 8 Delivery Offices as part of the National Guiding Principles Agreement.

Since the publication of the above LTB, Branches and Representatives will be aware of updates that have been given across a number of platforms including CWU National Briefings, articles in the Voice, visits to the 8 Delivery Offices and also in the Department’s E-Bulletin publication. The purpose of this LTB is to update Branches and Representatives further on the current position and developments that have taken place within the trial activity.

Within the Terms of Reference it was agreed that a National Review would take place in October 2018. This activity took place over 2 days, where all the information was shared, including reports from those specialising in Safety, Health and Environment, Ergonomics, Security, Quality and Customer and Industrial Engineering and also and importantly, feedback from CWU Representatives and members directly involved with the trial.

As part of the review it was agreed by both parties that there was a requirement that certain aspects needed to be investigated further involving volunteers from a subset of the original 8 trial offices. This activity has been taking place between October 2018 and January 2019.

This additional trial activity has generated further data, which will need to be jointly worked through and reviewed in line with all of the key metrics and success criteria contained within the original Terms of Reference. The joint aim is to conclude the above review within the next few weeks and provide a joint formal report on the outputs of the trial in March 2019.

Following the above, the final joint report will form the basis of the discussions linked to Section 19.3 of the 2018 Guiding Principles Agreement.

Parallel discussions have taken place on elements of the trial specific to the Processing function and the potential adjustments to work plan in relation to the quality of mails presentation, based on the outputs of the Delivery Methods trials. Further discussions will take place on these elements in line with Section 19.1 of the Guiding Principles Agreement.

Further developments once the above has been completed will be reported in due course. In the meantime, any enquiries should be addressed to the relevant Department:

Outdoor Department, reference 555, email address:


Davie Robertson, Assistant Secretary, email: or quoting reference number: 054.01.

Yours sincerely,


Mark Baulch – CWU Assistant Secretary 

Davie Robertson – CWU Assistant Secretary

LTB 116.19 – CWU Update – New Delivery Methods

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