Workplace Adjustments and Health Passport Poster Campaign
Further to LTB 352 titled Business Recovery, Transformation and Growth Agreement – Workplace Adjustments and Health Passport issued on the 6thNovember 2024, there were numerous enquiries from branches to advise us of the lack of knowledge or understanding of the Passport Guide by members and local managers.
Royal Mail confirmed the New Workplace Adjustments Process was shared with all managers in their weekly communications link dated the 18th November 2024, designed as a means of communicating agreed procedures at pace.
The Department subsequently issued a Passport Guide Process which enabled members to walk through the steps required to complete the procedure whereafter the manager is duty bound to follow up the application with an interview to seek a mutually agreeable solution.
The Department subsequently agreed to issue an updated Workplace Adjustment Fact Sheet and further suggested the construction of a Poster for display in all workplaces designed to signpost members and managers towards the agreed procedures as a means of highlighting the benefits and help navigate the process.
This poster has since been produced by Royal Mail and is attached for onward share by all Branches. This will also be displayed across the business alongside a live link for the e-learning as a means of raising awareness and promote the understanding of Workplace Adjustments Process.
The poster is designed to direct and encourage open conversations, support inclusivity, and ensure members are aware of the adjustments available to them. Alongside the poster rollout, Royal Mail will also be sharing a follow-up communication via Signpost to highlight the tools and resources available to support both colleagues and managers. This will include:
- A reminder of the Workplace Adjustments process
- Links to useful guides and tools (inc. the Workplace Adjustments Poster)
- Our new Workplace Adjustments eLearning product for managers
The Department are keen to point out the introduction of the Workplace Adjustment and Health Passport was a CWU initiative that offers support and inclusivity for members who are impacted by the Equality Act 2010 as well as being an important extension of rights to all members who may well be carers or non-disabled members, highlighting a disability, a neuro-diverse condition or any members caring responsibilities.
The Department now wish to draw the attention of all Branches of the production of the attached Poster that includes the CWU logo that displays the benefits to all CWU members across Royal Mail in creating an inclusive environment and support the Workplace Adjustment approach.
Please bring this LTB to the attention of our representatives and members, and any queries relating to this agreement should be forwarded to the PTCS Department , email address hmaughan@cwu.org
Bobby Weatherall
Acting Assistant Secretary
LTB 161/25 – Workplace Adjustments and Health Passport Poster
CWU Eastern No5 Branch 
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