OFCOM ANNOUNCEMENT ON THE FUTURE OF THE UNIVERSAL SERVICE
All branches will have seen that OFCOM has announced their expected consultation today on the future of the USO.
The Unions response is attached to this LTB and we would ask all branches to ensure that this is conveyed to all CWU Representatives and every workplace.
The Unions position on the USO has also been explained previously and is set out in both the trial agreement and the recent agreement reached with EP Group. This positions us strongly to deal with the issues of job security, benefits for our members and the need to fully restore Quality of Service.
The trials are an essential next step and will assist in testing Royal Mail’s assumptions, particularly on the operational impact and whether or not workload will be manageable for our members.
As part of this consultation we will ensure that feedback from our members is put in front of OFCOM and we will be encouraging the regulator to visit sorting offices and talk directly to the members involved in the Pilots.
During the consultation, we will also be making strong points that OFCOM’s own promotion of artificial competition has contributed to Royal Mail’s financial position. We will continue to make the point that Royal Mail has been grossly mismanaged and that whilst we recognise that the company now operates in a permanently changed of world of communications, there needs to be a completely fresh approach to the way the company is run and a new vision that sets out a serious growth strategy in the development of new products and services. In our view, this should include tailored services to the NHS and greeting card industry. Further information will be provided in due course.
Yours sincerely
DAVE WARD
GENERAL SECRETARY
MARTIN WALSH
DEPUTY GENERAL SECRETARY (POSTAL)
25LTB017 OFCOM ANNOUNCEMENT ON THE FUTURE OF THE UNIVERSAL SERVICE
CWU RESPONSE TO OFCOM ANNOUNCEMENT ON FUTURE OF ROYAL MAIL USO
CWU Eastern No5 Branch 
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