ROYAL MAIL: CUSTOMER EXPERIENCE, FINANCE, HR & LEGAL SERVICES BONUS 2023/24

Further to LTBs 159/22 and 138/22 dated 14^th July and 16^th August 2022, detailing the revised agreed arrangements for the bonus schemes for our members working in Customer Experience, Finance and HR / Legal Services, which are based on Royal Mail’s overall business performance.  As a reminder, the CE and Finance bonus potentials were increased from £1,000 to £2,000 and HR / Legal Services from £750 to £1,500.  A weighted scorecard is used to determine a final percentage outcome and I am pleased to report that this year’s bonus will be paid using the multiplier for Central Functions which is 78.7%.  The total amounts payable are therefore as follows:Potential78.70%HR /Legal Services£1,500£1,181CE£2,000£1,574Finance£2,000£1,574

Additionally, LA1s within Logistics are also entitled to an annual bonus and a 79% calculation (based on the Operations multiplier) has been used, which provides for a bonus payment of £514 from a potential £650.

The above payments (pro-rata for part-timers) will be made with June salaries to those who have been in post since 1^st January 2024 and who are still employed at the payment date.

Given last year’s bonus payments were zero due to Royal Mail’s overall business performance and the impact on the scorecard, I am sure our members working in these Admin functions will be pleased with this news.  As a consequence of this positive development, Branches are urged to use this information to engage in membership recruitment across the applicable Admin functions.

Yours sincerely,

Andy Furey
Assistant Secretary

LTB 199-24 – ROYAL MAIL CUSTOMER EXPERIENCE, FINANCE, HR & LEGAL SERVICES BONUS 2023-24

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