Royal Mail: Customer Experience – Interim Solution to Resolve Trade Dispute – Joint Statement

Royal Mail: Customer Experience – Interim Solution to Resolve Trade Dispute – Joint Statement

Further to LTB 322/23 dated 4^th December.  The Postal Executive yesterday endorsed the attached Joint Statement, which essentially provides an interim solution to the Customer Experience Trade Dispute.  This development follows the Postal Executive serving notice for action short of a strike over three days 20^th – 22^nd December.  Now we have concluded this interim agreement, all notices for action, which also included the 3 days between the Eves are now withdrawn.

We met with Customer Experience and IR management earlier this week and good progress was made towards resolving the dispute.  The Joint Statement, which is being published to our members today, was shared with our CE Reps late yesterday, all of whom were supportive of the interim outcome.

It should be noted that an integral and key component to the Joint Statement is engagement with both our Reps and members going forward.  This includes a joint workshop with management, which has been scheduled for Wednesday 10^thJanuary.  Following this, there will be a programme of engagement in the workplaces and this will include a joint survey of members.  These activities will be undertaken in conjunction with national talks aimed at finding a mutually acceptable resolution to the dispute, and overall progress will be reviewed before the end of January.  Whilst these activities are taking place, there will be no industrial action taking place, although this remains an option for the Postal Executive should this engagement fail to deliver an agreed way forward.

In closing, I would like to thank our CE Reps and members for their valued support.

Further developments will be reported.

Yours sincerely

Andy Furey
National Officer

Attachment 1: 23LTB339 – Royal Mail – Customer Experience – Interim Solution to Resolve Trade Dispute – Joint Statement

Attachment 2: Attachment to 23LTB339 – Joint Statement CE Working Well Dispute

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