Trials on Delivery Initiatives – Trial 2 Tamoco Data Validation Trial

Trials on Delivery Initiatives – Trial 2 Tamoco Data Validation Trial
Dear Colleagues,
Branches will be aware of the ongoing discussions with Royal Mail and the department regarding the future use and design of the PDA and how this interacts with Consumers in the ability to request alternative delivery options during the course of the delivery of the products.
As such we were invited to a meeting where the general concepts of three initiatives were outlined and presented. Accordingly we said to the company that we would require separate Terms of Reference for all three initiatives.
Essentially, the trial is a forerunner to test and develop the PDA functionality for any potential future roll out nationally. The trial will provide customers with ability to communicate and leave instructions to their delivery postman/woman at the doorstep and offer the following:
A website accessed via a Near Field Communication (NFC) Tag that enables customers to specify where they would like their items to be left/taken if they are out, or if items require a signature.

Each delivery point (address) will share one account.

Accounts will be protected by a PIN code to prevent unsolicited redirection of mail.

The Trial will take place at Bath and Greenwich Delivery Offices.

Involvement in the trial will be voluntary and circa 10 volunteers will be sought from each of the two units involved in the trial. Volunteers from each DO will carry a second device (an Android phone) during the trial, in addition to their PDA. The trial will run from 17th October 2016 – 13th January 2017 inclusive. Participation in the trial is voluntary for individuals in the unit. If the trial outcomes are successful, the joint ambition is to expand this service to the rest of the country utilising new PDAs, rather than two separate pieces of equipment (PDAs would be upgraded to allow this functionality). As the TOR makes clear, this aspect will be subject to further joint discussion and agreement at National level.Full CWU involvement along with individual protections in terms of any information generated not being used for any conduct against individuals or work study basis is also fully covered off in the attached TOR, along with protections for any loss or damage occurring to these android devices through the course of normal working procedures.

Any enquires please contact the Outdoor Department quoting reference 540
Email address: outdoorsecretary@cwu.org
Yours Sincerely,
 
Mick Kavanagh

Acting Assistant Secretary
Email Attachments – Click to download
LTB 526/16 – Trials on Delivery Initiatives – Trial 2 Tamoco Data Validation Trial

National Terms of Reference for Tamoco Data Validation Trial