Collections on Delivery – Blue Pouch Trial

Collections on Delivery – Blue Pouch Trial
As part of the ongoing work of the Collections Joint Working Group regarding the Postbox Strategy, we have been in dialogue with Royal Mail regarding a process for dealing with items which are now collected on Delivery.
Since the Postbox Strategy was deployed circa 812 Collection on Delivery revisions have been deployed. However deterioration in Quality of Service performance has been identified. This became apparent during 2015 and has continued to worsen into 2016. There is no doubt this is not solely down to the Postbox Strategy and is linked to other issues namely the situation the Business got into regarding recruitment and resourcing problems.
As a result we have jointly agreed to examine the potential reasons for this quality issue in a number of offices via a trial taking on board the best practise process that has been adopted in Kilmarnock Delivery Office, which has had no detrimental effect on quality since the introduction of the Blue Pouch.
By trialling the Blue Pouch in 11 Delivery Offices it will enable the issues below to be considered and should assist in deciding whether the Blue Pouch should be extended for full National Deployment.
1. The introduction of a Blue Pouch for collectors to consolidate all Collection mail collected whilst on delivery. 

2. All equipment required to perform collections on delivery to be consolidated into the pouch. (keys, Route card, Route header)

3. Provide visibility in the unit that all Collections on delivery post boxes are covered on a daily basis.
All OPGs will receive the appropriate training before the Blue Pouch is introduced into their office. Following the trial all relevant information and data collated will be shared with the CWU, which will then be jointly reviewed at national level. Discussions will then take place to agree the next steps.
Any enquiries to Bob Gibson’s Office, quoting reference 532 

Email address: outdoorsecretary@cwu.org 

Yours sincerely
Bob Gibson

CWU Assistant Secretary
Email Attachments – Click to download
LTB 39.16 Collections on Delivery – Blue Pouch Trial

Attachment 1: ToR Blue Pouch for Collections made on Delivery Trial