Joint Statement Between Royal Mail and the CWU Covering Weekend Expansion of Premium Products 

Joint Statement Between Royal Mail and the CWU Covering Weekend Expansion of Premium Products 

Branches and representatives will be aware that Royal Mail and the CWU are working together in order to develop mutual interest solutions and factor into them opportunities to deliver on the core commitments contained in the Agenda for Growth, Stability and Long Term Success Agreement.

 

The key component of this activity is looking at where new products or innovations can be introduced that will help the business compete in the increasingly competitive and rapidly evolving environment that is arising as a result of customers requiring later access to the Royal Mail network.

 

We are fully aware that competitors are already offering this kind of service and therefore product innovation will enable Royal Mail to compete for more of this business and in doing so it is hoped to build and retain traffic volumes that might have otherwise been lost to other competitors.

 

Given the aforementioned the attached Joint Statement between Royal Mail and the CWU Covering Weekend Expansion of Premium Products has been agreed and was endorsed by the Postal Executive at its meeting on 6th October 2015.

 

Arrangements already exist in relation to weekend collections for the T24 and T48 products and customers have also been requesting collections for premium products. Therefore Royal Mail has decided to expand the current weekend collection arrangements to include the following premium products from mid October 2015.

 

• Special Delivery Guaranteed for contract customers only

• International Tracked

• International Signed

• International Tracked and Signed

 

Product specifications remain the same for all products, including item tracking and Quality of Service. The National Workplan and Quality of Service is unaffected by this change.

 

The enhancement to the service will incorporate the following:

 

a) Special Delivery Guaranteed collected on Saturday will be delivered nationally on Monday (standard Saturday postcode exceptions apply).

b) Special Delivery Guaranteed collected on Sunday will be delivered on Monday in England & Wales only and on Tuesday for Scotland and Northern Ireland (standard Sunday postcode exceptions apply).

c) International traffic collected on Saturday or Sunday to be despatched to first available 1c outlet to HWDC.

d) Outward processing and despatching of expanded product portfolio on Saturday and Sunday PM.

e) Open 34 Mail Centres inward.

 

The introduction of any revised duty/attendance arrangements will be negotiated at local level in line with the IR Framework to meet customer collection times.

 

Branches and representative are requested to ensure that our members are made aware of this LTB and attached Joint Statement.

 

Any enquiries in relation to this LTB should be addressed to Joe Malone, Acting Assistant Secretary, e-mail: dwyatt@cwu.org or shayman@cwu.org quoting reference number: 733.01.

 

Yours sincerely

 

 

Joe Malone

Acting Assistant Secretary