National Agreement On The Use Of Telemetry Equipment Within Regional Logistics (Area Distribution) – Telemetry Training Implementation Plan

National Agreement On The Use Of Telemetry Equipment Within Regional Logistics (Area Distribution) – Telemetry Training Implementation Plan 

Branches and representatives will recall that LTB 056/15 reported on an agreement and trial activity that had been agreed in regard to the use of Telemetry equipment within Regional Logistics (Area Distribution). Further to this LTB 305/15 provided information in relation to the status of the use of Telemetry equipment and that deployment had been delayed until outstanding issues relating to the associated training package had been concluded. In particular the absence of face to face in-cab instruction on the use of the equipment was a concern along with the lack of a structured deployment plan for each site.

 

Following the initial trial at Nottingham further trial activity on a revised training package has been taking place at Leeds, Plymouth and Mount Pleasant Distribution Units. Following the conclusion of this activity the department can now report that the attached Training Implementation Plan to support the telemetry deployment has been agreed and was endorsed by the Postal Executive at its meeting on the 4th August 2015.

 

Branches and representatives are asked to note that the attached will ensure that the Telemetry training is deployed in a manageable and consistent manner across the Regional Logistics (Area Distribution) network nationally and incorporates the following:

 

• Enshrines the CWU at every stage

• All distribution representatives will receive full training in all aspects of the equipment and systems including the traffic office elements, which will ensure that our representatives are fully equipped to deal with any issues arising from the deployment.

• In-cab training which will take the driver through a “nominal duty” from log in to log out and ensures that tuition is received on all aspects of the system and the necessary responsibilities of the driver at each stage.

• Completion of training at each site is a matter for agreement and joint sign off.

• The establishment of a joint Post Implementation Review (PIR) to pick up any issues or learning points.

The department now believe that any issues in relation to the quality of the training and the process for deploying it have been resolved and that the deployment of the Telemetry equipment can proceed.  

 

Representatives are therefore asked to engage with their managers in line with the terms of the National Agreement Between Royal Mail Logistics and the CWU on the Deployment and Use of Telemetry Equipment Within Regional Logistics (Area Distribution) and the attached Training Implementation Plan.

 

Any enquiries in relation to this LTB should be addressed to: Joe Malone, Acting Assistant Secretary, e-mail: dwyatt@cwu.org or shayman@cwu.org quoting reference number: 518.02

 

Yours sincerely

 

 

 

Joe Malone

Acting Assistant Secretary

 

 REGIONAL LOGISTICS – TELEMETRY TRAINING IMPLEMENTATION PLAN

 

 

Further to the completion of trial activity at Nottingham, Plymouth, Leeds and Mount Pleasant Distribution Units discussions have been continuing between Royal Mail and the CWU in relation to a revised training plan to effectively support the deployment of the Microlise telemetry equipment in the Royal Mail MGV fleet. Those discussions have culminated in the following defined approach for the delivery of a training package being agreed.  

 

The phased process described below will provide a template for the consistent delivery of both agreed training materials and in-cab tuition and support in regard to Mircolise telemetry equipment.

 

 

Phase Zero:

 

1. The Lead Distribution Manager and CWU Area Distribution Representative will meet the designated Telemetry Superuser for the site to discuss and identify the Telemetry Trainers. It is expected that in units with Area Distribution Workplace Coaches that they will be the primary resource, which will be supplemented as required by Managers, CWU Representatives. Where there remains a shortfall of available trainers, volunteers will be sought from the Professional Driver or Traffic Office functions.

 

2. Once the Telemetry Trainers have been identified and agreed, arrangements for their training by the Superuser will be scheduled. To ensure that this training is delivered at pace appropriate release will be agreed for all affected to attend and fully participate.

 

3. To ensure the widest understanding of the Training packages and materials, the Superuser will also be available to provide training to the CWU Representatives at the site, even where they have not been identified as a Telemetry Trainer.

 

 

Phase One:

 

1. As defined above all Trainers and CWU Representatives will complete both the driver in-cab and the Traffic Office training packages. Once this has been completed the Lead Distribution Manager and CWU Area Distribution Representative will sign off the process to confirm that the site is ready to deploy the training package.

 

2. Local Distribution Managers and the Local CWU Representative will review existing 318’s to ensure that they accurately reflect the current state. Once complete the Lead Distribution Manager and the CWU Area Distribution Representative or nominated deputy will sign off the data set. The agreed 318 set will then be used to populate the Telemetry RSL. 

 

3. To avail the full functionality of the system during the in-cab training a nominal RSL/Geofence will be agreed and created.

 

 

Phase Two:

 

1. The Training plan will be scheduled and agreed based on 100% driver participation. Training will be scheduled to take place in duty time however should this not be practical alternative arrangements will be agreed to ensure all drivers are able to receive the training. It is recognised that the size of the unit/number of drivers will be taken into account when agreeing timescales. However, both parties will aim to complete this at pace.

 

2. Date for training to commence and finish to be agreed.

 

3. Telemetry system to be switched on and the RSL uploaded, including the designated RSL training site.

 

 

Phase Three:

 

1. Driver training delivered in line with agreed plan.

 

2. Drivers will use the Telemetry equipment from the point that they have been trained.

 

3. Lead Distribution Manager and CWU Area Distribution Representative will review the training plan on a weekly basis and will sign off the plan when training has been completed.

 

 

Phase Four:

 

Following the completion of the training plan a full deployment will be agreed in line with the National Telemetry Agreement.

 

Drivers will be asked to feedback any faults regarding RSL/Geo-fence via an issue log kept within the traffic office. These issues will be addressed as BAU by the Superuser and the Local CWU Representative and reviewed on a weekly basis by the Lead Distribution Manager and the Area Distribution Representative along with any other deployment issues.

 

A Post Implementation Review (PIR) undertaken by the Lead Distribution Manager and CWU Area Distribution Representative will take place six weeks following the completion of the training plan.

 

Any issues of interpretation of this process will be referred to the Area Distribution Working Group (ADWG) for resolution.

 
Euan McMurdo ​​Joe Malone

Director Royal Mail Logistics​​​ ​​Acting Assistant Secretary                                                                      

Royal Mail Group​​​ ​​CWU

 

 

Date: 3rd August 2015 ​

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