RE: New Conduct Agreement Training – Update 

RE: New Conduct Agreement Training – Update 
We have met with Royal Mail and discussed the concerns we received from branches around the new conduct agreement training – mainly branches want to have a CWU and Royal Mail trainer on the courses.

 
As reported in LTB 396/15 our preference would be joint delivery of training, however we do not have enough CWU representatives trained to be trainers.

 
In order to alleviate this situation, during the discussions we asked Royal Mail to urgently free up their “train the trainer” manager(s) so we could get more CWU representatives trained. Royal Mail agreed and I wrote out to senior field officials requesting names of representatives to be forwarded to the department who want to go on a ‘train the trainer’ course, to be trained to deliver the training, so we can actually deliver more of the training jointly with Royal Mail.

 
Whilst we initially received a good response, once we notified the date of the training session, many of the representatives, for a variety of reasons, gave their apologies as they could not make the train the trainer session. Others simply failed to turn up on the day.  

 
Despite this, a train the trainer session took place on Wednesday 8th July, at which 11 CWU representatives were trained and they are able to do joint training from week commencing 13th July 2015.

 
However, despite the efforts of the department and the co-operation of Royal Mail, explained above, we are still short of the number of CWU trainers to be able to match the number of courses set up to meet the agreement launch date in early August.

 
We are asking branches not to ‘boycott’ training sessions where there is just one trainer, whether this be a Royal Mail or CWU trainer. We are still committed to the launch date of 3rd August 2015 and hope to give all representatives the training required before this date. This will obviously depend on branch co-operation.

 
CWU representatives and their respective managers should still be attending the training together, although as there are more managers, the managerial numbers will be higher. We are working on a new roll out plan with Royal Mail and this will be forwarded to branches when completed.

 
 
 
 
Parcelforce Training

 
Training sessions have been arranged for Parcelforce specific training. We did originally have some difficulty with the Parcelforce manager / representative training as the managers were booking themselves to do the training believing the representatives had access to the booking data, however our representatives did not. This has now been corrected and Managers and Representatives in Parcelforce should be attending the training together.

 
Any enquiries about this LTB should be addressed to PTCS department, quoting reference PTC/dj/CM/414. Email address: djeffery@cwu.org  

 
Yours sincerely

 
 

Carl Maden

A/Assistant Secretary