CHRISTMAS & NEW YEAR ARRANGEMENTS 2015/16
Please find attached for the information of Branches the agreement in respect of Christmas and New Year arrangements for 2015/16 which was endorsed by the Postal Executive at its meeting on the 1st December.
Branches will be aware that discussions this year have been extremely difficult and have led to significant delay in reaching an agreed position. Given the unusual nature of this year’s arrangements a number of issues have had to be addressed.
In relation to Enquiry Offices it has been agreed that on Christmas Eve closing times will be no later than 17:00 and on New Year’s Eve offices will close at normal times except those who are normally open later than 18:30 who will close no later than 18:30, unless locally both parties agree to remain open until normal closing times.
Branches will also wish to note that Saturday 26th December has been sanctioned as a Non USO/Non Service day for Royal Mail by Ofcom. This means that there will be no deliveries or collections on that day.
However, it is not deemed to be a Bank or Public Holiday. The Bank Holidays fall on Friday, 25th and Monday, 28th December. There will be no days in lieu granted for staff not due to attend on the 26th.
The decisions to move Bank Holidays are made by the Government not Royal Mail or the CWU hence the 26th is not a Bank Holiday the Government have moved it to the Monday. This can be seen on the following link http://www.gov.uk/bank-holidays.
Under the terms of the Postal Services Act and Royal Mails license obligation (USO) they are due to deliver and collect 6 days a week excluding Sundays and Bank or Public Holidays, which would have meant that as the 26th is not the Bank Holiday Royal Mail would normally be obliged to deliver and collect on the 26th. This is the reason why Royal Mail supported by the CWU made an application to Ofcom for a Non USO/Non Service day. The application was then put out to public consultation and at the end of the consultation Ofcom made a decision to grant the non USO/non service day. They also agreed that this would continue in future when the 26th falls on a Saturday.
With regard to the 26th December, non Service/USO day Para 3.2 confirms the joint commitment that for Inland operations where staff are required to attend it is on a voluntary basis with any shortfall made up by use of other resourcing options. It should be noted however that the expectation is that the requirement to attend will be very low and staff who do attend will be paid at SA rate for all hours worked on the 26th December.
The exception to this is HWDC where the nightshift is required to attend in order to meet service requirements and Bank Holiday Premium will be paid for the hours worked up till Midnight.
By far the most difficult aspect to resolve has been the arrangements for night workers for week commencing 28th December, due to the unusual circumstances where there are non consecutive bank holidays as the second Christmas Bank Holiday and the New Years Day Bank Holiday fall within the same working week.
This led to an impasse on the requirement for conditioned hours in that week, with the business asserting that as the Sunday night was a rest day staff would be awarded a Bank Holiday Credit for the rest day and would therefore have to attend on both the evenings of the 28th December and the 1st January (excluding Scotland) on conditioned hours. We were unwilling to accept this and argued that the business was attempting to balance conditioned hours over more than one working week.
The final agreed position on this matter is contained in revised paragraphs 3.7, 3.8 and 3.10. Within these we have now achieved:
➢ Improved wording on maximising employee aspirations for time off by utilising the full range of resourcing options (Para 3.7)
➢ Acceptance that where agreed resourcing arrangements result in attendance beyond conditioned hours, staff may either elect to receive a lieu day or the appropriate overtime rate for the additional hours (Para 3.8)
➢ That any resultant overtime on either Bank Holiday will attract normal Bank Holiday rates (option A or B) (Para 3.10)
Branches should note that the pay rates quoted in the agreement, i.e. SA rates, are for OPG grades and that for other grades the reciprocal amount will be paid.
Additionally we have amended the previous wording that night operations will commence at the normal time which has been included in past years, which should allow discussions on a later start time where that is locally desirable.
Finally the wording in relation to Scotland recognises that similar arrangements to in effect move the Bank Holiday entitlements from Monday, 4th January to Saturday, 2nd were agreed in Scotland 2009/10. The new wording outlines that attendance and remuneration arrangements should mirror those agreed in 2009.
Branches should note that as in 2014 arrangements for Network Drivers have been concluded in a separate agreement and are contained in LTB 766/15.
BRANCHES ARE REQUESTED TO ENSURE THAT OUR REPRESENTATIVES AND MEMBERS ARE MADE AWARE OF THIS LTB AND THE ATTACHED ARRANGEMENTS.
Any enquiries in relation to this LTB should be addressed to:
Davie Robertson, Assistant Secretary, email: dwyatt@cwu.org or shayman@cwu.org quoting reference number: 706A.06.
Bob Gibson, Assistant Secretary, email: outdoorsecretary@cwu.org quoting reference number: 170.
Yours sincerely
Davie RobertsonBob Gibson
CWU Assistant SecretaryCWU Assistant Secretary
CHRISTMAS ARRANGEMENTS 2015
1 Introduction
This document summarises arrangements for Christmas 2015 and New Year 2016 based on the principles agreed for recent years. Robust staffing arrangements will be required during the Christmas period to ensure operational needs and USO obligations are covered in line with workload forecasts taking into account the aspirations of employees. It covers OPGs, OSGs, MGV drivers, Mail Screeners, MDECs, processing engineers scheduled to shift working, LAs whose conditioned hours attract assigned allowances and Network professional drivers as detailed below.
The 2004 Christmas agreement abolished claw back of hours arising from public, bank holidays and non USO days and these arrangements remain in place for Christmas 2015/16.
For Network professional drivers, Bank Holiday attendance arrangements will be made in line with the terms in the National Agreement on the Introduction of the Professional Driver. Details for arrangements this year are covered in the Joint Statement between Royal Mail Logistics and the CWU on Festive Bank Holiday Resourcing for Network Professional Drivers, Christmas 2015/16.
2 Enhanced Operational Arrangements Christmas 2015
The following enhancements will operate in 2015/16. These are intended to address customer concerns and provide an improved service.
Extended Enquiry Offices Opening Times
There will be extended opening times from Monday, 30 November to Thursday, 24 December. Closing times on Christmas Eve will be no later than 17:00. On New Year’s Eve offices will close at normal times except those who are normally open later than 18:30 who will close no later than 18:30 unless locally both parties agree to remain open until normal closing times.
A national specification has been issued categorising each Delivery Office and the required opening times. Some units’ times will vary depending on experience of previous Christmases and taking fully into account local needs and knowledge.
Sunday Opening
All 97 offices currently open on Sunday’s will continue to open on Sunday’s during December with the exception of Sunday, 27 when they will be closed. The majority of these will open between 12:00 and 16:00 (some will open between 10:00 and 14:00).
In addition to the offices above a further circa 125 Enquiry Offices will also open. These offices will operate for a minimum of four hours between 10:00 and 16:00, subject to local discussions and operate staffing arrangements in line with normal arrangements paid at Scheduled Attendance rate.
Supplementary Parcel Delivery Service
Delivery Offices will introduce supplementary parcel deliveries, where locally assessed and deemed necessary. The operational dates will vary by unit dependent upon the local traffic forecast.
These supplementary parcel delivery duties will form part of the normal local discussions covering Christmas arrangements and will take full account of local circumstances in ensuring sufficient resource to cover the workload.
They will usually take place between 07:00 and 10:00; additional deliveries may take place between 15:00 – 20:00 (and no later than 21:00) subject to the local discussions.
In all circumstances employee safety and the security of mail must be assured. Areas/Addresses identified as high risk e.g. deliveries suspended due to attacks, robberies or problem dogs etc. will be excluded from receiving this additional service.
Sunday Delivery and Re-delivery
Sunday deliveries within the M25 area will continue during December in line with the agreed Joint Statement/TOR for Sunday Services. There will be no Sunday deliveries on 27 December.
The increase in first time delivery and the additional number of enquiry offices open combined with more rigorous planning mean it is anticipated that there should be no need for Sunday deliveries or re-deliveries. However if any office finds it necessary due to a high number of undelivered items, arrangements will be made via local discussions; where discussions locally fail to resolve the matter it will be referred to the appropriate Delivery Director & Divisional Representative for speedy resolution.
Sunday Collections
Can be made on 22 November and will be made on 29 November, 6, 13 and 20 December 2015, although not an advertised service. Staffing will be on a voluntary basis and the operational arrangements agreed locally.
3 Attendance and Resourcing Arrangements
3.1 Friday, 25 December and Monday, 28 December are the Christmas Day and Boxing Day Bank Holidays. There will be no USO collections or deliveries on these days.
2.2 Saturday, 26 December is not a Bank Holiday. We have agreed with Ofcom it is a non USO day so there will be no USO collections or deliveries. Monday, 28 December will be the bank holiday. Where service requires attendance on early or late shifts on Saturday, 26 December people attending will be paid at Scheduled Attendance Monday-Saturday rate (currently £11.06 per hour). Our aspiration is that all attendances commencing on the 26th December will be on a voluntary basis with work covered utilising the full range of resourcing options.
Note: Saturday, 26 December will remain a non USO day in future years.
3.3 Friday, 1 January 2016 is the designated New Year Bank Holiday. There will be no USO collections or deliveries on 1 January.
3.4 Saturday, 2 January is not a Bank Holiday in Scotland in 2016. It is a designated non-USO day in Scotland (as agreed in perpetuity by Postcomm in 2009 instead of Monday, 4 January when the date falls on a Saturday). Operations will resume with night shift on Sunday, 3 January 2016 as we are required to perform USO deliveries and collections in Scotland on Monday, 4 January. Arrangements for attendance and remuneration will mirror those agreed in 2009/10.
3.5 As agreed in 2004, people will not be required to make up hours they would have worked arising from the bank holidays or non USO days. In line with normal bank holiday arrangements people who would normally be scheduled to work on the day of the Bank Holidays in the provision of USO collection and delivery services will not be required to attend and not be required to make up the hours.
3.6 Rest days will apply in line with normal year round arrangements. Attendances may be varied by local agreement to take account of workload forecasts and service requirements. Where workload requires people can volunteer to work their normal rest day in return for a day in lieu or scheduled attendance where a rest day falls on a Bank Holiday (i.e. 25, 28 December or 1 January and 2 January in Scotland) and it is not operationally sensible to transfer the rest day to another day in the same week people will receive an additional day holiday (including those working ‘a week off in six’ or other variations on this theme) in the form of a day in lieu or alternatively the excess hours can be taken as normal overtime.
3.7 Local Christmas discussions/arrangements should ensure agreed staffing arrangements are in place to meet service obligations in full on Bank Holidays while maximising opportunities to meet employee aspirations for time off. To avail this, discussions will utilise the full range of resourcing options, including the realignment of conditioned hours across these weeks for night shift workers. Staff required to attend within conditioned hours on 28 December or 1 January will receive the Bank Holiday premium (currently £9.49) for each hour worked on the Bank Holidays.
3.8 In order to comply with the USO, inland night shift operations should resume as required on 28 December and 1 January (excluding Scotland) to meet service obligations. In week commencing 28 December, where agreed resourcing arrangements result in attendance beyond conditioned hours, staff may either elect to receive a lieu day or the appropriate overtime rate for the additional hours.
3.9The night shift at HWDC will resume at normal times on Saturday, 26 December. Exceptionally conditioned hours worked on the night shift at HWDC before midnight on 26 December will attract the Bank Holiday premium (currently £9.49 per hour).
3.10 Staff at both inland and international operations volunteering to attend for overtime on 28 December or 1 January (and 2 January in Scotland) will receive normal bank holiday rates (option A or B as appropriate) for the hours worked on the bank holiday.
3.11 Weekend duty holders (notional full timers and people who make three or less attendances each week) will have separate scheduling arrangements based on the same principles as in previous years.
3.12 Providing resourcing is secure at their parent offices people can volunteer for duty or additional earnings opportunities at neighbouring Parcel Sort Centres.
3.13 Local flexibility agreements and the National Pay and Modernisation agreement phase 3 annexes A and B will apply and be utilised during the Christmas period. Both parties will explore opportunities to give people time off where possible consistent with customer and operational requirements.
4 Christmas Pay Supplement
The Christmas pay supplement of £100 for full time OPG and OSGs (pro-rated for part timers) will be paid on Friday, 18 December. The eligibility criteria for the Christmas bonus payment will be the same as last year, based on the four December weeks (commencing 23 November). In the unlikely event of any industrial action the abatement criteria will be drawn from the PBS agreement.
The separate payment of £100 (pro rata for PT employees) agreed in the National Joint Statement – New Incentive Arrangements June 2012 will also be paid on Friday, 18 December.
5 Scheduled Attendances
Scheduled attendance rates can be paid for pre-scheduled overtime worked during the Christmas period. These do not attract paid meal breaks.
6 Scheduled Attendance Holiday Pay
Christmas Pressure SA increases the number of SA hours worked above normal weekly averages. To ensure this additional contribution is not lost SA holiday pay for the Christmas Day, Boxing Day, and New Year’s Day (plus 2 January in Scotland) bank holidays will be calculated by taking the average daily amount of SA worked by each individual in the 4 weeks prior to the bank holiday.
7 Local discussions
Discussions with local CWU representatives should ensure Christmas arrangements are concluded in line with national agreements. Details will be negotiated locally to secure reliable staffing, ensuring everyone has a fair and manageable workload, and will consider the following options:
– People to work their normal rest day in return for a day in lieu or scheduled attendance/overtime
– Pre-scheduling hours against forecast workload
– Scheduled attendance or pressure overtime
– Use of temporary / agency staff as supplementary resource
– Attendance arrangements on Thursday, 24 and 31 December which are not bank holidays or non USO days.
Local discussions/arrangements should also ensure that adequate arrangements are in place to deal with collections on delivery where there may be larger than normal postings to ensure that all mails (collection and delivery) meet their due service standards.
8 Pay Arrangements
The Christmas Pay Timetable is attached at Annex A
Royal Mail CWU
December 2015
Annex A
Pay dates and payroll processes remain the same for weekly paid employees, with current week basic pay, assigned allowances and previous week’s additional hours and ad hoc adjustments paid each Friday. Due to the impact of bank / public holidays on payroll operations, the following arrangements apply:
Weekly-Paid Contracted Employees
w/c 30th November (pay date Friday 4th December)
o Regular Pay (Basic & assigned allowances)
o Overtime / SA / Ad hoc allowances performed w/c 23rd November
w/c 7th December (pay date Friday 11th December)
o Regular Pay (Basic & assigned allowances)
o Overtime / SA / Ad hoc allowances performed w/c 30th November
w/c 14th December (pay date Friday 18th December)
o Regular Pay (Basic & assigned allowances)
o Overtime / SA / Ad hoc allowances performed w/c 7th December
o Christmas Supplement
w/c 21st December (pay date Thursday 24th December)
o Regular Pay (Basic & assigned allowances)
o Overtime / SA / Ad hoc allowances performed w/c 14th December
Note: PSP will be closed for all changes from 2.00a.m. Tuesday 22nd December until the payroll has been completed. This is anticipated to be approximately 6.00p.m.
Note: PSP will be closed for all changes from 2.00am Thursday 24th December and will re-open at 7.30a.m.
w/c 28th December (pay date Thursday 31st December 2015)
o Regular Pay (Basic & assigned allowances)
o Overtime / SA / Ad hoc allowances performed w/c 21st December
Note: PSP will be closed for all changes from 2.00a.m. Tuesday 29th December until the payroll has been completed. This is anticipated to be approximately 6.00p.m.
w/c 4th January 2016 (pay date Friday 8th January 2016)
o Regular Pay (Basic & assigned allowances)
o Overtime / SA / Ad hoc allowances performed w/c 28th December
Monthly-Paid Contracted Employees
Cut-off will be Sunday 13th December
Pay date will be Thursday 24th December
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