PSP – Payroll Arrangements Monthly Paid CWU Grades (August Cut-Off Date) 

Further to LTB 471/16 circulated on the 5th August 2016.

 

The Union has now received a response from the business that qualifies the position on “variable pay” which confirmed that it is inclusive of all overtime and Scheduled Attendance including any elements attached to duties.

 

They have further assured the Union that by utilising the August period to bring forward the cut-off date monthly paid grades will still receive 4 weeks overtime and Scheduled Attendance in their pay at the end of the month. Variable pay earned during w/c 15th August 2016 will be paid in September salaries. This, we are advised, is consistent with the August payroll arrangements that have applied for the last 3 years.

 

The business remains confident that there will be minimal disruption for monthly paid grades and that the requirement for any hardship payments should be very limited. The company has confirmed this facility is not ruled out in very exceptional circumstances and any such request should be relayed to the Regional HR Team via local management.

 

Any enquires regarding the content of this LTB should be directed to the DGS(P) Department

 

Yours sincerely,

 
 

Terry Pullinger​​​​​​

Deputy General Secretary (Postal)

MARCUS SZABO – CWU REPRESENTATIVE – ESSEX AMAL BRANCH  
It is with deep regret that I write to inform you of the sudden and unexpected death of Marcus Szabo at the age of 50. Marcus was admitted to hospital last weekend where he passed away. The cause of death will not be known until the post mortem. 
Marcus was employed at Royal Mail for 28 years in Chelmsford, Essex and spent 23 as a CWU official. Marcus was a former Area H&S Rep, a Late Processing Rep, a Late Processing H&S Rep and was the Deputy Area H&S Rep when he passed away. 
At this sad time our thoughts of course are with Marcus’s partner Yvonne, his daughter and all his close family and friends. I will on behalf of the CWU convey our deepest sympathy and condolences to them. 
When further information becomes available regarding the funeral arrangements, branches will be informed.
If you have any enquiries in relation to this LTB, these should be addressed to the General Secretary’s Office at gsoffice@cwu.org quoting the reference GS1.1/LTB472 /16.
Yours sincerely
 
Dave Ward

General Secretary
Email Attachments – Click to download
Attachment 1: LTB 472/16 – Marcus Szabo – CWU Representative – Essex Amal Branch

MR COLIN CAFFERY – BRANCH SECRETARY NORTH WALES AND THE MARCHES  
We were advised during July that our dear colleague, Colin Caffery, Branch Secretary of the CWU North Wales and the Marches branch had sadly passed away following a short illness. Colin died peacefully in hospital with his family around him.
Unfortunately, whilst branches in the region and members of the divisional committee were informed of this and the funeral details, we at headquarters omitted to send out an LTB to advise branches of this information and the details of the funeral. I apologise for this error and any upset this has caused Colin’s family or the branch.
Colin was branch secretary of the North Wales & the Marches Branch for over 15 years and prior to this was a CWU Representative at Rhyl Royal Mail Delivery Office. He has served his branch at CWU conferences and always attended and played an important role at the Wales and the Marches Regional Committee.
Colin was well respected by his members and those other branch officers, regional and national officers with whom he worked closely. I know that he was immensely committed to the union and his members. I have been advised that there were many people at the funeral on 20th July and this is clear testament to the esteem in which Colin was held by everyone who knew him. He will be sadly missed by all his colleagues and friends in the union. 
On behalf of the CWU I have passed on our deepest sympathies to Colin’s wife Laurel and his close family and friends. 
Yours sincerely 
 
Dave Ward

General Secretary
Email Attachments – Click to download
Attachment 1: LTB 473/16 – Mr Colin Caffery – Branch Secretary of North Wales & Marches

1. E. Observations Delivery Office– Outdoor Validation Studies (August 2016)

 

Dear Colleague

 

Branches will be aware of the ongoing validation exercise of existing planning values used in delivery, which has been carried out using fully trained Industrial Engineers as explained in LTB 230/15 and agreed by the Postal Executive in April last year. The main reason for this is the ongoing efficiency review that is taking place on behalf of Ofcom the regulator and the purpose of this maintenance programme is to carry out checks on national planning values, which are being used for product costing and efficiency models.

 

Industrial Engineers will carry out work studies to collect data on the operational tasks, across all areas of the outdoor operation from leaving the office to returning to the office in order to ensure the Royal Mail figures demonstrate that products are priced relative to cost and that the operation is working efficiently. This current exercise is about validating the data calculations and assumptions used in the above mentioned models. This underpins the work on regulatory and commercial pricing.

 

This exercise is part of the rolling programme of work agreed last year and is designed to verify model workload for route based workload calculations (also known as bottom up modeling). The findings of the exercise will also influence the model for Final Mile Optimisation (FMO) which we will need to be fully involved in.

 

In line with previous TORs we will have full access to all outputs/data generated and the CWU will be involved at all 3 sites and at national level. The list of sites involved is included in the TOR (attached) and they have already been communicated with via email on Friday 22^nd July 2016. Also attached is the letter sent in the email to the participating delivery units.

 

The exercise commenced on Monday 1^st August 2016 with our agreement as it is a continuation of the exercise agreed last year in a generic TOR.

 

Any enquiries to Bob Gibson’s Office, quoting reference 230.03

Email address:outdoorsecretary@cwu.org

 

 

Yours Sincerely

 

Bob Gibson                               

CWU Assistant Secretary – Outdoor

National Terms of Reference – Industrial Engineer Observations

Delivery Office– Outdoor Validation Studies (August 2016)

 

Introduction

 

Industrial Engineers (IEs) will be visiting a number of Delivery Offices from August 2016 (The selected offices are Nuneaton, Redfern Park and Chorley).

 

The purpose is to carry out validation studies on the outdoor workload by route which is being modelled for our costing model which is in turn used for product costing and efficiency measures. The industrial engineers will carry out observations on all aspects of outdoor delivery work, across a range of methods – e.g. Town / Rural / Firm / Shared Van / HCT.

This follows similar observation methods carried out last year, and will enable Royal Mail to confirm that the modelling approach is valid and that work measurement has been accredited by trained experts, which in turn will help demonstrate that products are priced relative to cost and that the operation is working efficiently.

 

This is about validating the data calculations and assumptions used in the above mentioned models. This underpins the work on regulatory and commercial pricing.

 

These studies are not a walk testing exercise for use at the local level. Data for each individual delivery gathered during the study by the industrial engineers, along with data from other units across the country will help Royal Mail to verify model workload for route based workload calculations (also known as bottom up modelling).

 

 

Operation & Scope

 

Prior to the Industrial Engineers visiting a delivery office, employees will be briefed to make them aware of the visit and the purpose. That they are not being monitored as individuals and it is about working out what the average times are for varying tasks/activities.

 

When the IE(s) arrive they will be met by the DOM who will introduce them to the CWU Representative and other managers where applicable. The CWU Representative and DOM will be advised which deliveries are required to be observed in order to fulfil the needs of the model validation.

 

The IE will be introduced to the individual performing the delivery, and will outline the details and methodology of the study.

 

All IEs will wear Royal Mail ID and PPE appropriate to outdoor delivery at all times.

 

Examples of the things to be looked at include:-

 

• Number of manual items being prepped and therefore delivered
• Successful / unsuccessful attendance calls (Town / Rural / Firms)
• Delivery To Neighbour
• Proportion of Door to Door taken out on a particular day
• Door to Door only delivery points
• Start / End of loop activity
• Collections on delivery
• Associated HCT work
• Return to office activity
• Total time taken
• Total calls made
• Total traffic delivered (including parcels)

 

All observations will be made on processes compliant with agreed Standard Operating Procedures and Safe Systems of Work. The IEs are fully aware of these common standards to ensure the correct methods are studied. Individuals will be made aware of the Standard Operating Procedures for each activity if they are unsure. People should follow the Standard Operating Procedures and Safe System of Work at all times and that is what will be observed and accounted for.

 

Note: Elements of the observations may be filmed as a reference point both to support the observations that are made and to potentially support training and induction as well as future WTLL briefings on delivery processes and safe working methods. Employees will be asked in advance if they don’t mind, if they decline they will not be filmed.

 

Involvement

 

As with all previous studies, IEs will spend time with the Local CWU reps to talk through the study in detail.

 

Local CWU reps will be asked to work with the DOM to speak with staff on deliveries that will meet the needs of the studies

 

Following the exercise there will be a joint review, which may in turn require further discussions about the use and application of the information/data. This will take place prior to any sharing with the regulator or any changes to the current tools and / or any future developed Outdoor tool used for the purpose of delivery revisions and Resourcing to Workload.

 

 

 

Signed………………………………………………..                Signed…………………………………………

Graham Baker – Royal Mail                                Bob Gibson – CWU

 

 

29^th July 2016

Industrial Engineering exercise from w/c 1^st August 2016

 

Nuneaton Delivery Office.              (CV Postcode)

Chorley Delivery Office.                (PR Postcode)

Redfern Park Delivery Office.         (B Postcode).

 

 

Dear Colleagues

 

This exercise has been agreed with CWU HQ and is a continuation of the exercise that was cleared with the Postal Executive in April 2015 as part of a rolling programme of study work and will involve observations carried out in line with the nationally agreed TOR.

 

The intention is to send the Industrial Engineers in next Friday if possible to meet with the local unit manager and CWU rep to have a chat, get a feel for the units and the routes so that they can prep their study apps accordingly.  They will also be available to put the staff at ease as they normally do before any study activity, and may possibly be accompanied by a second colleague, from the Efficiency team, who will support them in obtaining the information around volumes and DPs not called at in order to ensure there is no disruption or delay on the specific route.

 

The observations/studies will start from Monday 1^st August for a period of 3 weeks covering four routes per week in each unit, although the Monday is likely to be the prep day where the IEs talk to the staff conducting the four delivery rounds that they will study each week, ensuring they understand if there are any changes to the actual route compared with what’s in A+ and the sequencing data so that any deviation from those systems are captured for the business modelling team.  Furthermore, for shared van routes, the industrial engineers will pair up during the third week in order to be able to observe both deliveries from the shared van.

 

To be absolutely clear this is not about checking the performance of individuals against standards or assessing the performance of units against standards or other units. This is about assessing how long the task takes, not how well individuals are working.

 

Local CWU reps will be invited to observe Industrial Engineers carrying out their work and to also ask questions. Adequate release will be provided for this to be done.

 

The goal for the observations that the IEs will be undertaking is to obtain as much information from each individual route on each day of observation, such as manual letter, large letter and parcel volumes, addresses not called at (with zero mail of any kind), addresses with only door to door items, time taken to travel from the delivery office to the first DP / Loop, and time taken to carry out activities whilst on delivery.

 

Thank you in anticipation of your assistance in this programme of work.

 

 

Bob Gibson

CWU Assistant Secretary – Outdoor

 

OMP – Terms of Reference – New Delivery Methods Trial (Small Pouch) 

Dear Colleague

 

Branches will be aware of the ongoing trial in Walsall DO and Royal Mails insistence on the use of a delivery vest to support the outdoor operation which the CWU did not agree with. As a consequence of this impasse the issue was taken to external mediation which we have now concluded, and subsequently agreed outside of the mediation that we will not pursue the Vest option but will instead trial the use of a small delivery pouch to supplement the multi bundle approach. The pouch in question is the ‘Starburst’ pouch which has an 8kg limit.

 

Discussions have continued with Royal Mail regarding the changes to existing Outdoor Delivery Methods and a Terms of Reference (attached) has now been agreed and subsequently ratified by the Postal Executive on the 2nd August 2016. However the CWU have been very clear in that we will not proceed beyond the existing 12 delivery routes until a number of issues within Walsall Do have been satisfactorily resolved. In return Royal Mail has already provided an update on the issues but this does not satisfy our requirements at this point in time although things have taken a positive and significant step forward. An action plan has been put in place and Tony Bouch PEC will be involved in the progress of this on a weekly basis, including providing the outdoor department with ongoing reports.

 

The TOR was agreed by the Postal Executive in principle and on the basis that the trial will be extended in Walsall DO when the issues are satisfactorily resolved.

 

Following deployment of the new methods trial to the 12 routes in Walsall and after taking feedback from the OPGs involved, including a jointly produced ergonomic assessment, both parties will meet to discuss the next steps which will include extending the trial to the whole delivery office utilising the existing TOR’s, and the removal of the bench merging tool.

 

Both parties also recognise that as a consequence of this trial, the removal of the indoor bench merging tool and introduction of the small delivery pouch there will be a change to the indoor merging workplan and full consultation will take place on this aspect. Also any new method will be subject to further work study/measurement and evaluation by Industrial Engineers.

 

All data/information generated will be jointly evaluated in line with the existing TOR’s and as part of the overall Walsall OMP trial evaluation.

 

Any enquiries to Bob Gibson’s Office, quoting reference 535

Email address:outdoorsecretary@cwu.org

 

Yours sincerely                                                            
Bob Gibson

CWU Assistant Secretary – Outdoor

Terms of Reference New Delivery Methods Trial
Introduction

 

The Agenda for Growth agreement and Integrated Delivery Programme commits both Royal Mail (RM) and the Communication Workers Union (CWU) to working together to positively transform business operations. Throughout the period of the BT 2010 agreement both parties worked to develop and establish improved, constructive working relationships, and effective interfaces with the aim of agreeing shared objectives to take the business forward and at the same time protecting jobs and terms and conditions at all levels within Royal Mail.

 

Both parties reaffirm a commitment to ensure that our operations are efficient, fair and manageable and meet the needs of the internal and external markets, employees and provide a platform for new products and services consistent with our growth agenda.

 

New Delivery Methods will be included in the outputs from the Optimised Mail Preparation (OMP) Project. The third strand of activity from this project is concerned with the delivery of mail outdoor using a multi-bundle approach. National Joint Terms of Reference agreed with the CWU in January 2016 govern this new delivery method trial and it has been active on twelve delivery routes in Brownhills, a small section within Walsall Delivery Office in the West Midlands.

 

The multi-bundle approach is being tested to determine if it can provide a more efficient means to deliver mail. A decline in letter volumes and the impact of increased automation is having an impact on the current delivery model and alternative outdoor methods need to be considered.

 

Royal Mail continues to face many challenges and to secure a joint vision for long term profitable growth and job security Royal Mail and the CWU must develop a joint vision for the future of delivery. We need practical solutions that support the growth agenda and these need to consider what is efficient, sensible, useful and safe. In addition we need to demonstrate how the operational pipeline is one operation that is designed to support the delivery operation, and as part of this trial we will still need to consider indoor methods that support the outdoor methods and the use of a pouch in a safe and effective way.

 

Trial of the Small Delivery Pouch, Electric Trolleys and Trolley Pouch

 

Royal Mail and the CWU are jointly developing, testing and measuring the effectiveness of an appropriate range of delivery methods and equipment for outdoor delivery at Walsall. The initial findings from the multi-bundle delivery approach under test indicate that the use of a small pouch may be beneficial and hence it should be included as part of the evaluation. Specifically the following reasons have been highlighted as potential benefits worth exploring further:-

 

• Delivery of larger quantities of Door-to-Door Mail (especially 4 or more)

• Collated and manual streamed Door-to-Door that has not been prepared by automation

• Delivery Points (DPs) that are not easily serviced using the standard delivery equipment such as blocks of flats and apartments, trading estates and small rural clusters

• Delivery of mail on low volume days where the carried weight does not exceed 8kg (Starburst pouch limit) and does not present any risk to personal health and well-being or safe delivery.

 

When compared to current equipment the small pouch, trolley pouch or electric trolley may improve the ease of delivery for safety, quality and efficiency as follows:-
Safety & Ergonomics
• Allows hands free movement

• Balanced/distributed weight on waist not shoulders

• May reduce reading whilst walking but needs to be tested

Quality:

• Clear line of sight of mail streams at the door step

• Segregated Streams

• Mail stream protected from the elements

• Storage of 739 cards

Organisation:

• Storage of delivery tools such as PDA and pen, can be included in the pouch

Efficiency:

• The small pouch may be more effective for small number of Delivery Points.

• Ability to pick Door-to-door items with minimum movement at the point of delivery – less twisting, turning and bending.

 

Small Delivery Pouch

 

• The small delivery pouch, trolley pouch and electric trolley will initially be included in the current testing of the twelve routes in Brownhills.

 

• Reducing weight on the shoulder will continue to be a key factor.

• The small delivery pouch will not contain a significant amount of weight by design and will be subject to a full ergonomic study and comprehensive feedback from delivery colleagues involved in the trial.

• The small delivery pouch should be tested by delivery colleagues of different height and stature to see the impact on posture backed up with an ergonomic assessment.

• Mail integrity and the security of our delivery colleagues are critical issues. The trial would be designed to include the evaluation of these factors to ensure both are at least neutral and wherever possible that they are improved.

• The small delivery pouch would need to be tested to observe the behaviour of our Delivery Colleagues to know if new safety hazards are introduced.

• In addition to delivering to different styles of letterboxes, due to the recent changes linked to Postbox Strategy and Collections performed on Delivery at the time the individual passes the Postbox the pouch would need to be tested to observe how it may interact with a Collection on Delivery. Again it needs to be included in the testing specification to fully understand the impact using ergonomic expertise and other subject matter experts and feedback from Delivery Colleagues involved in the trial. 

• The pouch would need to be tested in poor weather conditions to determine if the mail is more exposed to the elements in such a way that it will lead to a reduction in quality of service and an increase in customer complaints.

• The current discussions regarding D2D and the future strategy will need to be factored into these deliberations.

Next Steps / Review

 

Following deployment of the trial and after taking feedback from the OPGs involved, including a jointly produced ergonomic assessment, both parties will meet to discuss the next steps which will include extending the trial to the whole delivery office, utilising the existing TOR’s, and as an alternative approach to support the indoor methods trial and the removal of the indoor bench merging tool. As a consequence it is jointly envisaged that the removal of the indoor bench merging tool and introduction of the small delivery pouch will change the indoor merging workplan and to support any subsequent transition feedback will be taken from OPGs to establish the best method which will be subject to further work study/measurement and evaluation by Industrial Engineers. All data/information generated will be jointly evaluated in line with the existing TOR’s and as part of the overall Walsall trial evaluation.

 
 

 

         

Signed……………………………….. Signed ……………………………….          

Anton Harding – Royal Mail Bob Gibson – CWU​​                      

 

 
18th July 2016

Door to Door Automation/Collation Trial 2016 – Trial Extension RG Offices 

Further to LTB 040/16 regarding the D2D Automation/Collation trial agreed by the Postal Executive in January 2016. Branches will be aware that the Outdoor Department has been engaged in ongoing talks with Royal Mail concerning Door to Door and the businesses future strategy for the product.

 

Those discussions have since May 2016 included the extension of the current trial into 4 delivery offices in the RG postcode and Walsall DO. One of the reasons for the protracted discussions was the absence of answers to a list of questions contained within the original TOR which have now been answered. However they will continue to be evaluated and will form part of the ongoing review.

 

Also whilst this extension of the trial is different in terms of the specification and the way the D2D items are presented, it is in fact an extension of the current trial and we have therefore agreed that it should be dealt with as an addendum to the original trial and should carry forward all the original TORs conditions.

 

The main difference with this extension of the trial is the change in specification from 6 days to Wednesday to Friday delivery only. We are aware of the potential implications across the whole pipeline if this became the standard operation in future and this is something that will be picked up as part of the review, but for the purpose of this trial extension there will be no impact on the WBC operation or Distribution. The delivery units will of course see a shift in workload and this will be monitored and recorded as part of this trial for inclusion in the overall review.

 

The Branch has been consulted in terms of participation in the trial and they have agreed to participate on the basis of the nationally agreed Terms of Reference which is included with this LTB.

 

Any enquiries to Bob Gibson’s Office, quoting reference 230.03

Email address: outdoorsecretary@cwu.org

 

 

Yours sincerely
Bob Gibson​

CWU Assistant Secretary

Annex C

 

ADDENDUM TO ROYAL MAIL & CWU NATIONAL TERMS OF REFERENCE DOOR TO DOOR AUTOMATION TRIAL JULY 2016

 

 

Further Trial Activity – RG D2D New Delivery Service Change & Outdoor Method Trial

 

The full terms of the original TOR are carried through into this addendum.

 

To build on the experiences of the trial so far this phase of the trial process seeks to demonstrate and prove out the steps required to modernise and grow D2D. This phase will now test alternative delivery methods to calculate the amount of indoor D2D preparation which would be impacted upon and time required to move that process outdoors. To facilitate this, D2D will be bundled, strapped and clearly labelled as per the current process and to understand the process to reduce ‘Cold Calling’ and improve the service to growth customers’ delivery will reduce from six days to three days – Wednesday to Friday only. There will be no change to the current product arrival specification into the Delivery Offices, although The D2D items will be stored in a locally agreed location to facilitate the Wednesday to Friday delivery specification.

 

Throughout the trial activity the weekly resourcing meetings will capture the relevant efficiencies as a result of the change and capture both the potential reductions and increases in workload due to the changes to the process. All of this information will be will be shared with the project leads on a weekly basis, and logged for future reference as part of the trial review. During this phase of the trial the views of employees will be sought as to how the new D2D methods could be improved to support increased sales, volume and revenue, including exploring the local watch and win concept.

 

Details of alternative Delivery methods to be trialled

 

1. Introduction of Automated Bundling to collated sets.

Trial different means of automatically bundling collated items using a variety of fixing materials and methods at Swindon WBC. Also trial the attachment of larger more informative labels to the bundles. This is an enabling action for (3) below.

2. Service Day Change.

Move from the current 6 day Monday to Saturday product to a 3 day Wednesday to Friday service to improve the customer experience, target growth market sectors and reduce the product cost by reducing ‘Cold Calling’.

3. Trial of Outdoor D2D Preparation with various equipment types.

Test the draft Standard Operating Procedure (SOP) attached at Annex A and the associated equipment types listed within it to identify the most safe, practical and efficient method(s). Once the optimum method(s) are identified and practised, these will be measured by Industrial Engineers with support from Ergonomists.

4. Data Capture

A process will be put in place to monitor and record the method changes for any Indoor reduction in workload as a result of Automated/Collated items and no requirement to prep the items. In addition as a result of the move to a 3 day service, the expected increases in workload will also be captured to understand the relevant efficiencies for each and overall impact; this will be conducted and captured via the weekly resourcing meetings. There will be no changes to any duties.

 

Trial principles to be gathered

 

It is accepted by both parties that in order to ensure the accuracy of the above points there are a number of pre measurements that will need to be captured before and during the trial activity. In addition throughout the trial, safety, quality, performance and people measures will be jointly recorded and assessed.

 

• Safety –The potential shift in volumetric and weight impact due to the Service and method change, and equipment use will be subject to joint evaluation, with any necessary risk assessment and/or ergonomic assessment and any changes or support processes being introduced prior to commencement of the trial. This will be continually assessed at the WRM.

• Quality – The revised methods and equipment used and any impact on quality of service will be recorded and analysed.

• Performance – The revised methods and equipment will be subject to Industrial Engineering measurement techniques to identify any impact on efficiency when compared to existing methods.  

• People – The individuals involved in the testing will have their feedback recorded on the potential advantages and disadvantages of the methods and equipment tested.

 

In relation to the role of the Industrial Engineers, the relevant points to be considered and reported on as part of this phase are contained in Appendix B.

 

Trial Locations and Timescales

 

It is anticipated that the trial and data gathering exercise will take approximately 17 weeks with the trial commencing on Friday 12th August 2016 which will involve pre measurement data gathering in the first instance. The service day change will be introduced once the pre measurement activity has been completed.

 

In the RG (Reading) Area the Delivery Offices of Henley on Thames, Hungerford, Reading East and Wokingham will be the trial sites, as well as Walsall DO who will trial the service day change to assess impact on new Outdoor methods.

 

 

Date: 12th August 2016

 

Appendices:

 

A: Outdoor Delivery Methods for Combination of Addressed and Unaddressed Mail

B: IE Study Plan on Revised Service Day Change & Methods

 

Appendix A

 

Outdoor Delivery Methods for Combination of Addressed and Unaddressed Mail

HCT and Park and Loop Deliveries – Shared Van Deliveries and many singleton deliveries

 

Method 1 – D2D items added from (pouch)

1. Load appropriate volume of D2D to the Vehicle/HCT as required completing 1/3 of the delivery.

a. On due service days for D2D – Wed, Thru, Fri

b. This means D2D delivery only takes place to each DP once a week and to only one 1/3 of the walks DPs on any one day.

c. For shared Van Pairs, D2D must be completed in full loops and at the same time in order to avoid route imbalance

2. At commencement of the element of the walk that D2D will be delivered to, load a suitable amount of Collated D2D to the pouch/trolley from which you are going to deliver it from. If possible this should be one loop’s worth of D2D

a. If necessary the LWT or HCT should be used to carry the remainder of the Loops D2D. When appropriate refill from the LWT or HCT to be able to complete the loop without returning unnecessarily to the Vehicle/HCT

3. On approach to the Delivery Point (DP) reach into the pouch/trolley and retrieve one DPs worth of items

4. Add the D2D to the addressed mail items for the DP.

a. In some cases there will be no addressed mail items. On these ‘Cold Calls’ just perform the delivery with D2D only.

 

Method 2- D2D items added from bundle

1. Load appropriate volume of D2D to the Vehicle/HCT as required completing 1/3 of the delivery.

a. On due service days for D2D – Wed, Thru, Fri

b. This means D2D delivery only takes place to each DP once a week and to only one 1/3 of the walks DPs on any one day.

c. For shared Van Pairs, D2D must be completed in full loops and at the same time in order to avoid route imbalance

2. At commencement of the element of the walk that D2D will be delivered to, load a suitable amount of Collated D2D to the pouch/trolley from which you are going to deliver it from. If possible this should be one loop’s worth of D2D

a. If necessary the LWT or HCT should be used to carry the remainder of the Loops D2D. When appropriate refill from the LWT or HCT to be able to complete the loop without returning unnecessarily to the Vehicle/HCT

3. Take a bundle of addressed mail items prepared in the DO in your hand. Add a suitable number of D2D items for several DPs to the rear of the bundle

4. On approach to the Delivery Point (DP), select the appropriate addressed mail items and add one DPs worth of D2D items

a. In some cases there will be no addressed mail items. On these ‘Cold Calls’ just perform the delivery with D2D only.

 

Methods 2(a) and 2(b)

1. Exactly the same as methods 1 and 2 but instead only every third DPs delivered to with D2D over the full delivery

2. Addresses effectively numbered Day 1, Day 2 or Day 3 delivery points

3. Over the course of 3 days all DPs served

 

Collated D2D would be carried in the following ways

 

1. From DO to first D2D delivery DP – Vehicle or HCT

2. If replenishment needed during the loop – In the HCT or LWT

3. Whilst on the Delivery Loop – In the pouch/trolley

 

Outdoor Delivery Methods for Combination of Addressed and Unaddressed Mail

 

Singleton Vans when delivering directly from the vehicle

 

1. Load appropriate volume of D2D to the Vehicle as required to complete 1/3 of the delivery.

a. On due service days for D2D – Wed, Thru, Fri

b. This means D2D delivery only takes place to each DP once a week and to only one 1/3 of the walks DPs on any one day.

2. At commencement of the element of the walk that D2D will be delivered to, load a suitable amount of Collated D2D to a tray in the vehicles rear load space. 

3. When parked in the vicinity of the Delivery Point (DP) and preparing the items due for the Delivery from the appropriate containers in the vehicle rear, retrieve one DPs worth of D2D items and add to the items for the DP

a. In some cases there will be no addressed mail items. On these ‘Cold Calls’ just perform the delivery with D2D only.

 

Collated D2D would be carried in the following ways;

1. In Trays or Bundles in trays in the rear of the vehicle

 

Equipment Assessments

 

This means we need to assess the following pieces of kit for suitability for carrying D2D as a single unmerged stream

1. Vehicles

2. HCT

3. LWT

4. Starburst Pouch

5. Pannier Pouch

6. Other agreed Equipment Types

D2D Supply to the Delivery

​

We need to assess the suitability of the various means of supplying D2D to the deliveries

1. In a tray (as current)

2. In a bundle (if so what number of contracts?)

 

Appendix B – IE Study Plan on Revised Service Day Change & Methods

 

• Studies to focus predominantly around the Door to Door delivery elements, both with and without addressed mail for each method.

• Baseline data for the Door to Door doorstep delivery elements is to be gathered at the trial Units.  

• Time to be allowed for OPGs to familiarise themselves with the revised method before any study work is undertaken

• Any ancillary work both indoor and outdoor to be captured e.g. loading / extracting bundles from pouch.

• As wide a number / type of contracts as possible is to be included in the study.

• Study results of the various trial methods will be compared to the baseline data to calculate the impact per Delivery Point. This will then be used to determine the daily / weekly impact on outdoor delivery time.

• Video footage (short clips) will be captured to support the work being measured

• Details of how the studies are to be undertaken / how the data is analysed and converted to a meaningful result, to be openly discussed / shared with both the CWU and project team.

 

 

 

 

 

Signed……………………………….. Signed ……………………………….          

Anton Harding – Royal Mail Bob Gibson – CWU​​                      

 

 

 

18th July 2016

CHRIS BRUEN – FORMER SECRETARY OF YORK & DISTRICT COMBINED BRANCH 
I am sorry to have to advise branches that Chris Bruen, former Secretary of York & District Combined Branch and Secretary of the North East Engineering Committee, passed away on Saturday 30th July 2016.
Chris joined Post Office Telephones in 1969 and worked in York Telephone Area. He became a member of the Post Office Engineering Union (POEU) Hull Branch, where he became an active member of the branch Committee. He became branch Chair and then later had a period as Branch Secretary. Following a number of branch mergers, Chris became secretary of the York branch which was one of the first clerical and engineering mergers in the National Communication Union (NCU). He was very proud of this merger and his position as branch secretary. Chris also held some regional positions within the union. Chris retired from British Telecom in 2002.
We are advised that as a CWU Retired member he remained active in the union and also continued his duties as a local magistrate, as a member of the Board of Prison Visitors at Wolds Prison and an Associate Manager with his local Mental Health Trust.
Chris Bruen showed great dedication to his members over many years and we know that he will be missed by many friends and colleagues in the union. At this very sad time, our thoughts are with his wife Yvonne and sons Sean and Paul. I will on behalf of CWU convey our deepest sympathy and condolences to them. 
The funeral will take place on:-
 
DATE: Thursday 11th August 2016

TIME: 1.00pm

PLACE: All Saints Church
ADDRESS: Holme-on-Spalding Moor, East Riding of Yorkshire, YO43 4EE 
If you have any enquiries in relation to this LTB, these should be addressed to the General Secretary’s Office at gsoffice@cwu.org quoting the reference GS1.1/LTB 466/16.
 
Yours sincerely
 
Dave Ward
General Secretary
Email Attachments – Click to download
LTB 466/16 – CHRIS BRUEN – FORMER SECRETARY OF YORK & DISTRICT COMBINED BRANCH

CLLR JOHN KELLY – FUNERAL ARRANGEMENTS 
Further to LTB 450/16 in which I advised branches of the very sad passing of Cllr John Kelly, Assistant Secretary and Political Officer of the CWU Glasgow and Motherwell Branch. 
I can now advise branches that the funeral arrangements are as follows:- 
There will be a requiem mass on 
DATE: Wednesday 10th August 2016

TIME: 10.00am

PLACE: St Bridget’s Roman Catholic Church

ADDRESS: 15 Swinton Road, Baillieston, Glasgow, G69 6DT 
Following the service he will be taken to be interred at Bedlay Cemetery, Cumbernauld Road, Moodiesburn, North Lanarkshire, G69 OHX. 
The Branch will be arranging refreshments for those friends and colleagues who can attend, especially those who have travelled a distance to pay their last respects. The venue has still to be confirmed but it will probably be in Glasgow City Centre. Should colleagues wish to contact the branch directly for further information, please call 0141 552 1066 or email cwuglasgow@btconnect.com 
If you have any enquiries in relation to this LTB, these should be addressed to the General Secretary’s Office at gsoffice@cwu.org quoting the reference GS1.1/LTB 465/16. 
Yours sincerely
 
Dave Ward

General Secretary
Email Attachments – Click to download
Attachment 1: LTB 465/16 – Cllr John Kelly – Funeral Arrangements

Women’s Officers – One Day Event
I am pleased to confirm that a one day event has again been organised for Women’s Officers. 
This is a course for those who did not attend the one day Women’s Officers event last time and have attended Women’s leadership courses over the last year. 
Details for the event are as follows:
 
Date: Monday 19th September 2016

Venue: CWU HQ, Conference Rooms 2&3
Time: 10.30 am – 3.30 pm

 
It will be an opportunity to meet members of the Women’s Advisory Committee and to gain some valuable guidance to maximise work around this role. Equally as important, some exercises will be set up to allow a two-way process, so that we can establish how our Women’s Officers are progressing within the role.
Those who are interested in attending will need to request expenses etc from their Branch.
Please RSVP with the names of Women’s Officers attending to dgittens@cwu.org  
Any enquiries regarding this LTB should be referred to the Equal Opportunities Department.
 
Yours sincerely
 
Linda Roy

Assistant Secretary
Email Attachments – Click to download
LTB 464/16 – Women’s Officers – One Day Event

BAME Officers – One Day Event
I am pleased to confirm that a one day event has again been organised for BAME Officers. 
This is a course for those who did not attend the one day BAME Officers event last time and have attended BAME leadership courses over the last year. 
Details for the event are as follows:
 
Date: Monday 5th September 2016

Venue: CWU HQ, Conference Rooms 2&3
Time: 10.30 am – 3.30 pm

 
It will be an opportunity to meet members of the Race Advisory Committee and to gain some valuable guidance to maximise work around this role. Equally as important, some exercises will be set up to allow a two-way process, so that we can establish how our BAME Officers see the role working.
Those who are interested in attending will need to request expenses etc from their Branch.
Please RSVP with the names of BAME Officers attending to dgittens@cwu.org  
Any enquiries regarding this LTB should be referred to the Equal Opportunities Department.
 
Yours sincerely
 
Linda Roy

Assistant Secretary
Email Attachments – Click to download
LTB 463/16 – BAME Officers – One Day Event