As part of our Union Learning Funded project we have a number of portable hearing loops that we would like to offer out to branches. They are intended to ensure that all members are able to benefit from the learning opportunities offered by the CWU, which would include briefings on IR issues and meetings where such matters were discussed as well as more traditional structured learning events. They are being offered to all branches on a first come first served basis.

If you would like a portable hearing loop for your branch please contact pdovey@cwu.org and we will arrange for them to be sent out as soon as possible.

Yours sincerely,

Trish Lavelle

Head of Education & Training

18LTB 292 – Portable Hearing Loops available to Branches

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Royal Mail Group May 2018, Bi-Monthly Road Safety Campaign, Launch W/C ‪21 May 2018‬ – “Seat Belts”

Royal Mail Group May 2018, Bi-Monthly Road Safety Campaign, Launch W/C 21 May 2018 – “Seat Belts”

It’s compulsory to wear a seat belt at all times when driving a Royal Mail Vehicle. The law and Royal Mail policy apply to drivers and passengers who must wear their seat belts.

Seatbelts can help to save lives. They are important safety features that, like air bags, help to protect a driver or passenger in a collision and minimise injuries. Those who do not wear their seatbelts while in a vehicle put themselves at greater risk of severe injury or even death. It is also a legal requirement and has been since 1983. Royal Mail Vehicle Drivers are NOT exempt!

Seat belts are designed to retain people in their seats, and so prevent or reduce injuries suffered in a crash. They ensure that as little contact is made between the occupant and vehicle interior as possible and significantly reduce the risk of being thrown from a vehicle.

Seat belts are designed to work as the key part of wider injury prevention measures and safety systems, such as airbags and head restraints, which will not be as effective in reducing the risk of injury if an occupant is not wearing a seat belt.

Seatbelts are reported to save over 2,000 lives per year. In the event of a serious collision, you are twice as likely to die if you are not wearing a seatbelt.

Worryingly, Royal Mail drivers and passengers are increasingly being found to not be wearing a seatbelt and are in breach of the law. During observations of drivers last year, 669 drivers or passengers were observed not wearing a seatbelt; an increase of 54% on the previous year.


• Drivers and front seat passengers must wear a seat belt – it only takes 5 seconds to belt up.

• All drivers must wear their seat belts all the time to comply with Royal Mail’s standard – if you are moving belt up.

• The fixed penalty for failing to wear a seat belt as a driver or passenger is a £100 fine.

• If the case is taken to court, you could face a fine of up to £500.

• A number of Royal Mail Drivers have been fined for not wearing their seat belt.

Wearing a seat belt correctly:

In order to wear a seat belt safely, the following points should be adhered to:

• The belt should be worn as tight as possible, with no slack.

• The lap belt should go over the pelvic region, not the stomach.

• The diagonal strap should rest over the shoulder, not the neck.

• Nothing should obstruct the smooth movement of the belt by trapping it.

Damaged seat belts:

Seat belts should be regularly checked for damage, this forms part of the driver’s vehicle checks. Common forms of damage to the seat belt that will reduce its effectiveness in an accident:

• Fraying or fluffing around the edges of the seat belt.

• A cut which causes the fabric to split.

• A hole in the seat belt.

• Damage to the buckle.

• Report any faults found during vehicle checks before using the vehicle.

Managers’ responsibilities:

Managers must carry out driving and yard checks to reinforce positive safe behaviours through coaching. During this campaign they should concentrate vehicle checks on drivers and check they are wearing their seat belts.

If the vehicle is moving, belt up!

All drivers must wear their seatbelt at all times whenever driving or travelling for Royal Mail Group. There are no exceptions regardless of whether they are in the yard, reversing, on private and public roads/property, or travelling only short distances. If the vehicle is moving, belt up!

Film, Poster & WTLL:

There is a film to be shown to drivers to reinforce the consequences of failing to wear a seat belt. A poster (see attached) will be displayed (sent out to all offices on 16 May 2018) and a WTLL will be delivered (copy attached). An RMTV session will also run during the campaign.

IMPORTANT NOTE: The Campaign is not tied to just one week and we want the focus on the campaign to be sustainable so ASRs, SHE team and Operational Managers can focus on the issue and programme the WTLL and Poster distribution with best effect to most suitable local timetables and arrangements – followed up and kept in focus regularly.

Royal Mail and the CWU agree that the safety of the workforce is paramount. Vehicle and driver safety, road risk, avoiding accidents and injuries are top priorities for us all.

Please support this Road Safety Campaign – Would ASRs and WSRs pro-actively engage the SHE Team and Operational managers to get involved and lift the profile of the Campaign in line with the RMG/CWU Joint Agreements and Joint Statements on H&S. Thanks for your support.

Any Management enquiries should be directed to Sandra Baxx RM Group Driver Capability and Behaviour Manager Mobile: 07703314463 Email: sandra.baxx@royalmail.com



• Poster

Yours sincerely

Dave Joyce
National Health, Safety & Environment Officer

18LTB290 Royal Mail Group May 2018, Bi-Monthly Road Safety Campaign, Launch WC 21 May 2018 – Seat Belts

WTLL Road Safety Campaign – Seat Belts – May 2018 Final


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Mental Health Awareness Week ‪14-20 May 2018‬ – “Stress”

Mental Health Awareness Week 14-20 May 2018 – “Stress”

Dear Colleagues,

For one week each May, the Mental Health Foundation (MHF) campaigns around a specific theme for Mental Health Awareness Week. The theme for this year’s campaign, which runs from 14-20 May, will be “Stress”.

The Mental Health Foundation, this year is focusing on stress. Research has shown that two thirds of us experience a mental health problem in our lifetimes, and stress is a key factor in this.

By tackling stress, we can go a long way to tackle mental health problems such as anxiety and depression, and, in some instances, self-harm and suicide. The MHF is looking at how we can tackle stress and help improve our mental health.

A new MHF Report “Stress Are We Coping?” has been published and this report looks at the prevalence of stress in the UK and its implications. It also focuses on what we can do to manage and reduce stress and the MHF recommendations for the government in creating a stress-free UK.

Stress often leads to depression, anxiety, self-harm and suicide. It can also lead to physical health problems such as cardiovascular disease and joint and muscle problems.

How many people are stressed?

The MHF reports that information on how many people in the UK population as a whole are affected by stress is very limited. However, the new MHF survey found that over the past year, almost three quarters (74%) of people have at some point felt so stressed that they felt overwhelmed or unable to cope. The survey, commissioned by the Mental Health Foundation and undertaken by YouGov, polled 4,169 adults in the UK in 2018.

To explore these figures in more depth, see attached full report.

MHF recommendations to the UK Government for less stressed nation are:-

1 Health and social care professionals should assess and address the psychological and other stressors experienced by people living with long-term physical health conditions.

2 People presenting to a ‘first point of contact’ service in distress should receive a compassionate and trauma-informed response, regardless of where they live in the country.

3 Government and the Health & Safety Executive must ensure that employers treat physical and psychological hazards in the workplace equally and help employers recognise and address psychological hazards in the workplace under existing legislation.

4 Governments across the UK should introduce a minimum of two mental health days for every public sector worker.

5 Mental health literacy should be a core competency in teacher training. This should be combined with rolling out mental health literacy support for pupils in schools across the UK to embed a ‘whole-school approach’ to mental health and wellbeing.

6 The government should conduct an impact assessment of welfare reform and austerity programmes on mental health.

7 More research is needed on the prevalence of stress in the population, and on how the experience of stress can be reduced at the community and societal level.

To explore the recommendations in more depth, see attached full report

The facts and figures around Mental Health in the UK are alarming.

• 1 in 4 people will experience some kind of mental health problem in the course of a year.

• Mixed anxiety and depression is the most common mental disorder in Britain.

• Women are more likely to have been treated for a mental health problem than men.

• About 10% of children have a mental health problem at any one time.

• Depression affects 1 in 5 older people.

• Suicides rates show that British men are three times as likely to die by suicide than British women.

• Self-harm statistics for the UK show one of the highest rates in Europe: 400 per 100,000 population.

• Only 1 in 10 prisoners has no mental disorder.

Physical Activity and Wellbeing

Physical activity is often described as something we ‘ought to do’ to avoid developing health problems such as diabetes and heart disease. What’s less often explained is the huge potential it has to enhance happiness and quality of life and reduce mental illness. The 2013 Mental Health Awareness Week theme was physical health and wellbeing and it aimed to shift motivation for physical activity to something we choose to do to increase our wellbeing.

For people in distress or in need immediate help

The Samaritans offer emotional support 24 hours a day, and you can contact them using the following methods:

Call 08457 90 90 90

Or email: jo@samaritans.org

Supporting Your Colleagues At Work

Work is a major part of our lives. It is where we spend much of our time, where we may have most contact with other people, where we make our living and where we sometimes make our friends. Having a fulfilling job is good for your mental health and general wellbeing. At times people go through tough times at work. Someone you work with may be feeling distressed, saying they are at the end of their tether, experiencing panic attacks or a mental health problem like depression, whether or not they are under a doctor. ‘Emotional crisis’, ‘nervous breakdown’ or ‘mental health problem’ – we may describe these experiences differently, but the important thing is that there are ways that, as colleagues, we can help. However powerless you may feel at first, knowing the basics about how to support a colleague can really help you – and them. Although you can’t solve your colleague’s problems, there are a few simple steps you can take. Support and care can make a huge difference to their ability to cope.

Work-Related Stress

Most of us have felt “stressed out” at one time or another. When this feeling persists day after day, stress becomes chronic. Chronic stress can take a toll on our work, on our quality of life and on our bodies, making us susceptible to a host of illnesses. In fact, what many of us don’t realize—and what medical researchers are confirming in study after study—is that our stress levels are directly linked to our physical well-being. Many of our visits to the GP’s Surgery concern stress-related ailments. Huge numbers of workers are hiding mental health conditions from their employers because they fear it will affect their career. A recent report showed that two out of five have suffered from stress, anxiety or depression in the past year and not told their boss. More than one in four of those surveyed said they had taken a day off sick and claimed that it was for a physical rather than mental health problem. The most common cause of stress was excessive workload, followed by frustration with poor management and long working hours, studies have found. More than half of those polled said their career prospects would be damaged if they were open about stress or anxiety. Younger workers were more likely to suffer from depression, anxiety or stress, said the report.

Mental Health Foundation – Further Information

The Mental Health Foundation focuses on everyone’s mental health and works across all age ranges – young people, adults and older people – whatever their condition or circumstance. Research and practical evaluation lie at the heart of what they do. This evidence-based approach helps them recognise the key issues affecting the nation’s mental health and wellbeing. The organisation uses this knowledge to:

• improve policy and practice in mental health

• campaign to raise awareness and remove stigma

• provide high quality advice and information to help people better manage their mental health and wellbeing

• provide practical solutions to improve the quality and access to mental health services in the UK.

For more information go to the Mental Health Foundation Website at:- http://www.mentalhealth.org.uk/

Yours sincerely

Dave Joyce
National Health, Safety & Environment Officer

18LTB289 Mental Health Awareness Week 14-20 May 2018 – Stress


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TUC New Deal for Workers Demo – Thank You and Next Steps

TUC New Deal for Workers Demo – Thank You and Next Steps

 I would like to thank all of our Branches, Representatives and members who mobilised for and attended the demonstration on Saturday.

The CWU turnout was simply outstanding and by far the biggest we have ever had for an event of this nature. Furthermore, the banners, noise and union colours worn by our delegates gave us a vibrancy that really did make us standout on the day. The event was another sign that the CWU is in a good place, with a clear direction on our New Deal for Workers Campaign.

The march was well covered by the media and some of the articles can be found in the links below. The CWU sponsored Morning Star cover was a success with over 5,000 picked up in London on Saturday. We have arranged for copies of this edition to be dispatched to all branches in the next few days.







New Deal Campaign – Next Steps

What also set the CWU apart on Saturday is that we are the union that has clearly set out a New Deal Next Steps plan for the trade union movement to now get behind and build on. This is set out below:-

1 All unions to agree a common bargaining agenda to tackle insecure employment.

2 The TUC to call a summit meeting for unions to agree a charter to bring about greater co-operation in recruiting the millions of unorganised UK workers.

3 All unions to agree, publish and communicate a Manifesto of demands on what constitutes a new deal for workers.

4 The TUC to announce a day later this year where all UK workers can participate in forms of deliverable action.

I want to impress upon all Branches, CWU Reps and members that continuing to expand the New Deal Campaign is a key CWU strategy and will be fundamental to reasserting trade union values across society. The campaign builds on the work the union has been doing to ensure that protecting and enhancing the terms and conditions of our members is at the heart of everything we do and will support the development of a more ambitious recruitment and organising strategy. It is also a crucial part of our work in supporting Jeremy Corbyn and the Labour Party to win the next General Election.

In the coming weeks, we will develop these positions and the campaign across our own union and explain how we will be asking our Regions and Branches to build support amongst other unions and in our communities.

In the meantime, I have attached to this LTB a link to an article published in the Morning Star on Saturday, which I believe is helpful in making the arguments as to why all workers need a new deal and why we must make this the priority campaign for the whole of the trade union movement to come together like never before.

Finally, once again a big thanks to all those who attended on Saturday – you have helped create a platform to really move our movement forward.

Yours sincerely

Dave Ward

General Secretary



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Mental Health Awareness Week

It’s Mental Health Awareness Week, here are some and links to websites and numbers you can call if you’re struggling/find yourself in crisis:

Samaritans – 116 123

CALM – 0800 58 58 58

YoungMinds – 0800 018 2138

ChildLine – 0800 1111

No Panic – 0800 138 8889

SANE – 0300 304 7000

Get Connected – 0808 808 4994





Some of the media coverage of the #TUCDealFor Workers March in London

Some of the media coverage of the TUC New Deal For Workers March in London at the weekend that the branch and the union nationally took part in










Mental Health Awareness Week is the UK’s national week to raise awareness of mental health & mental health problems and inspire action to promote the message of good mental health for all.

We all know what it’s like to feel stressed – it’s seen as part of everyday life. However, when you’re overwhelmed by stress it may lead to mental health problems or make existing problems worse. Research has shown that two thirds of us experience a mental health problem in our lifetimes, with stress a key factor in this.

We are working with Royal Mail promoting mental wellbeing and supporting the “Because Healthy Minds Matter” strategy.

If you are affected by mental health issues then help is at hand should you need it.

The feeling first class website has information about mental wellbeing plus other materials and advice. This can be found at https://www.feelingfirstclass.co.uk (use the code FFC1 to register).

There is also a completely confidential advisory service available to you and your immediate family. This support is available 24 hours a day, seven days a week. Next time you have a problem, you can call:

0800 6888 777

A typetalk operator is also available by dialing 18001 0800 6888 6777 from your textphone.

The website is https://www.rmgfirstclasssupport.co.uk


Mental Health e-learning

In October 2017 Royal Mail designed a simple e-Learning module on mental health ‘Because Healthy Minds Matter’. The e-learning aims to help colleagues be better supported if they have a mental health condition by:

• Raising awareness

• Decreasing stigma

• Signposting to tools and support

• Ensuring colleagues know where to go in a crisis.

The e-Learning can be accessed on the Feeling First Class portal. Peer-to-peer awareness and support means we can all effectively signpost each other to the right support.

Other information can also be obtained from the links below to Mind and MentalHealth.org.uk who are both focussing on stress for Mental Health Awareness Week.



All enquiries regarding the content of this LTB should be addressed to the PTCS Department, quoting reference 041 Email address: khawkins@cwu.org


Yours Sincerely,

Carl Maden – Acting Assistant Secretary

Postal Technical and Central Services Department.

8LTB283 Mental Health Awareness Week



Branches will recall that a trial on an initiative called Optimised Sort Selections (OSS) was agreed in May 2016, (LTB 330/16 refers). The trial activity was designed to assess whether a move to a standard 64 box fitting and change to a standard sort selection would provide efficiencies with regard to a reduction in secondary sorting, both in processing and Delivery Units in the Nottingham and Warrington Mail Centre catchment areas.

The trial however effectively ceased without formal review in December 2016, as the business had ascertained by that point that there was far less secondary sorting in Delivery Units than they had anticipated and as such the business case objectives could not be achieved and withdrew from the trial.

In January 2018 the department became aware of attempts in the field to roll out an initiative referred to as Removal of Secondary Sorting, which again involved the deployment of 64 box fittings.

The “Four Pillars” agreement included a Joint commitment to our agreed trials coordination approach and moreover included the following words:

Both parties also commit to a review of the status of recent and current agreed trial activity with the Processing and Logistics (RDC) functions to ensure that they progress towards agreed milestones and that the next steps are supported and addressed through governance at the Joint National Processing & Logistics Group Meetings.

Based on this wording the department insisted that all activity cease until such time as a Joint Review of the OSS trial and the revised proposal had taken place. This review, which was undertaken by the Trial Coordination Working Group and supported by our Industrial

was designed to test the assumptions and potential impacts of the proposal and considered the following:

A review of the OSS trial outputs with regard to Mail Centre activity only and the planning assumptions in the new proposal.

Joint analysis on any adverse impact that the introduction of 64 box fittings would have on current employees covered by the Equality Act.

Joint assessment of the potential impact on current duty structures and redeployment opportunities for affected employees at each site.

Consistency with our joint commitments to reduce the levels of agency resource within the operation.

Mitigation of the impact of change on individuals by fully recognising current attendance patterns and earnings packages.

The review activity has now concluded that although the initiative will undoubtedly lead to a reduction in the requirement for secondary sorting in Mail Centres, the analysis shows that the original workload reduction estimates in the Royal Mail plan were overly inflated. The JWG has therefore recommended that local discussions commence on the change activity.

Attached is a Joint Statement designed to guide local discussion which has been endorsed by the Postal Executive. The initiative will entail the adoption of the 64 box fitting for letter and large letter sorting, already utilised in many Mail Centres as the standard method. It will also introduce a standard 55 Inward Primary Sort Selection and the standardisation of frame design principle, labelling and sorting information.

The deployment will be made on a phased basis, determined by both the installation of the 64 box fittings and the conclusion of agreed revised resourcing arrangements at each site.

It should be noted that the Joint Statement includes:

Even where 64 box fittings are installed, current sortation arrangements will apply until resourcing arrangements are agreed.

It is anticipated that the reduction in workload can be fully met through reducing the use of Agency/Casual resource.

Both parties recognise the impact of change on individuals and reaffirm our joint commitments to minimise employee disruption as much as possible. In all change, due consideration will be given to current attendance patterns, earnings packages, Family Friendly and Equality Act arrangements, and movement of employees between shifts will be avoided.

In particular both parties recognise the historic impacts of workload and traffic changes on early shifts in Mail Centres and discussions will ensure that any potential impact on early shift duty patterns can be mitigated in line with the principles established in the 2017 Joint Statement on Traffic Smoothing in the Processing Function and Mail Centre Workplan. This may include the realignment of workload where necessary.

Full analysis will take place locally on any potential effect on sortation staff covered by the Equality Act and reasonable adjustments to layout or work area will be considered where this will mitigate any adverse impact.

The changes apply to Mail Centre to Mail Centre sortation only and do not include reductions or alterations to current mail service level arrangements or sort selections from the Mail Centre to Delivery Offices.

The current level of manual mail planned for each dispatch will be unaffected and this change in process will not impact or change any current workload arrival times into Delivery Offices.

The department believes that the necessary safeguards have been achieved to ensure that our representatives can deal with the operational change and any issues that arise. Branches and Representatives should use the Joint Statement as the basis for local discussions which should be progressed in line with the IR Framework.

Any enquiries in relation to this LTB should be addressed to Davie Robertson, Assistant Secretary, email: dwyatt@cwu.org or shayman@cwu.org quoting reference number: 714.17.

Yours sincerely


Davie Robertson

Assistant Secretary

LTB 275-18 – 64 Box Letter Sortation Fittings 10.05.18

Attachment 1 – JS Deployment of 64 Box Fittings and Standard Sortation- 10-05-18

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