CWU Conference 2024 – Telecom and Financial Services Standing Order Reports

CWU Conference 2024 – Telecom and Financial Services Standing Order Reports

Please find attached the following:

  • TFS SOC Report Supplementary No.1
  • TFS SOC Report Supplementary No.2

Branches are reminded that credentials and voting cards and any further Standing Orders Reports will be available to pick up from the registration desk in the Windsor Hall Foyer in the Bournemouth International Centre from 3.00 pm – 6.00 pm on Saturday 20th April 2024.

Branches are also reminded that speakers cards need to be completed and returned prior to conference to enable the information to be input onto the system.

Any enquiries regarding this Letter to Branches should be addressed to Angela Niven or sent to aniven@cwu.org

Yours sincerely

Tony Kearns

Senior Deputy General Secretary

LTB 119/24 – Telecom-and-Financial-Services-Standing-Orders-Reports

Att: TFS 2024 – SOR No.1

Att: TFSE 2024 – SOR No.2 

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Your Voice in the Workplace – April 2024

Your Voice in the Workplace – April 2024

Please find attached the April Workplace Bulletin.

It is crucial that Branches are printing and distributing the monthly bulletin in every workplace. We have received some feedback from members that they have not seen other issues. The purpose of this publication is to ensure the union is pushing written content directly into the workplace so your role in that process is integral.

Thank you for your support and please contact us if you have ideas for future issues of the publication.

Yours sincerely,

Martin Walsh
Deputy General Secretary (Postal)

Chris Webb
Head of Communications

24LTB118 – Your Voice in the Workplace – April 2024

Your Voice RMG 03 April 2024 – 2up

LTB 117/24 – 2% Pay Rise

LTB 117/24 – 2% Pay Rise

LETTER TO BRANCHES

Urgent Information for Members

5th April 2024

TO ALL CWU BRANCHES

Dear Colleagues,

2% Pay Rise

We have been advised by Royal Mail that in line with the Business Recovery, Transformation and Growth agreement all CWU graded employees (with the exception of Fleet) will have the consolidated 2% pay rise applying from 1st April.  Payment will be made on Friday 5th April 2024 as per the normal pay cycle.

The 2% increase will apply to base pay and flow through to overtime, scheduled attendance, basic pay supplements, functional supplements and allowances (except RRIS, legacy and reserved rights payments) skills and unsocial hours allowances, London weighting and Scottish Distant Islands allowance.

The next pay review will be 1st April 2025.

Any enquiries in relation to the content of this LTB should be addressed to the Deputy General Secretary’s Office hford@cwu.org.

Yours sincerely,

Martin Walsh

Deputy General Secretary (Postal)

Royal Mail and CWU Joint Communication Covering CSP, Delivery Support and Indoor Tasks 

Royal Mail and CWU Joint Communication Covering CSP, Delivery Support and Indoor Tasks 

Branches, Representatives and members will recall previous LTBs (Letters To Branches) issued since 2022 concerning Royal Mail’s ongoing reductions to CSPs (Customer Service Points) opening times, including LTB 166/23 and 194/23, which covered the last set of changes implemented back in June 2023. 

Whilst last year’s changes were not supported by the CWU, we have nonetheless continued to engage with Royal Mail on their impact on CSPs arrangements and the wider activity being undertaken by Royal Mail in terms of the alignment of Delivery Support and Indoor tasks since the introduction of Auto Redelivery and further reduction in footfall to CSPs. 

Indeed, recent research undertaken by Royal Mail across a wide range of Delivery units has identified inconsistencies in the way that delivery support and indoor tasks are performed within the delivery operation, alongside other changes and developments in terms of indoor roles, and we have been involved in discussions on how best to address such changes going forward. 

These discussions have been complex and difficult, given this still is a sensitive subject matter for all those members involved in indoor roles and tasks. However, we have now agreed and established the attached Joint Communication and linked FAQs (Frequently Asked Questions) setting out a clear framework for joint engagement in terms of this review, which has been endorsed by the Postal Executive and confirms that the activity will be carried out in line with all National Agreements. 

This decision to reach an agreed position has not been taken lightly, especially as we have not supported or agreed with Royal Mail’s overall approach towards CSPs, which we still believe is an unnecessary reduction of service offering for customers and their ability to access the postal network. However, we have concluded that we are better placed with a Joint Communication that provides our Reps with an agreed framework to engage with local management. It also further ensures that any wider duty and individual members’ issues resulting from this review are dealt with through the MTSF Agreement, in addition to the safeguards in place for individuals within units, who are covered by the Equality Act / Flexible Working arrangements. 

Whilst the details set out in the Joint Communication and the linked FAQs are self-explanatory, it is appropriate to again draw Branches and Reps attention to the further and particular advice that can be given by the CWU Equality, Education, Training & Development Department in terms of members with caring, family, medical or other personal considerations, including those covered under the Equality Act (or DDA in Northern Ireland). They can be contacted by email: equality&education@cwu.org

Any enquiries to the content of this LTB should be directed to the Outdoor Department reference 532, email address: Pharacz@cwu.org

Yours sincerely, 

Mark Baulch

CWU Assistant Secretary

LTB 116/24 – JC Covering CSP, Delivery Support and Indoor Tasks

RM CWU Joint Communication Indoor Tasks April 2024 Final

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FUTURE OF THE USO

FUTURE OF THE USO 

TO ALL POSTAL BRANCHES

The CWU has today submitted our response to the Ofcom consultation on the future of the universal postal service, following the publication of their report in January of this year. The consultation response can be read in full here cwu.org/ofcom

We have also produced a CWU representatives’ briefing gives an outline of both our response to the options laid in the report and our agenda and approach to the ongoing negotiations with Royal Mail. We ask that every branch ensures this communication is distributed and discussed in every workplace. Here is a copy of the representatives briefing.

We will be hosting a live session with our members today at 3:30pm on the CWU YouTube Channel. This will be available on catch up for those still at work and within the next two weeks we will be holding an evening live event where we will take questions directly from our members.

There will also be a significant debate and presentation on this issue at our Conference.

If you have any questions, please direct them to the General Secretary’s department at dward@cwu.org

Yours Sincerely,

Dave Ward
General Secretary

Martin Walsh
Deputy General Secretary (Postal)

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CWU Cyber incident update 27/3/24

Cyber incident update

Dear Members,

Following our previous communications, detailing the attack on our IT systems, we are now writing to give a more detailed update for you based on information we have available as of today.

We recognise the style and content of this email is not your typical communication on a workplace or trade union issue. This is because everything set out below is based on the advice of cyber and legal experts we have brought in to make sure our reaction to the cyber-attack is timely and professional.

The purpose of this letter is to make you aware of what has happened, what will happen next, and what steps you can take to protect yourself. This communication includes important information and advice that you should read carefully and action accordingly.

What has happened?

We can confirm The CWU has been the victim of a cyber security incident, which we believe may have affected your personal and confidential information stored electronically by the Union.

On Tuesday 19 March, we became aware that an illegal third party had gained unauthorised access to the Union’s IT systems.

We responded quickly and took immediate steps to stop the unauthorised access. We appointed specialist cyber security advisers to investigate what happened and what may have been affected. We are following best practice guidelines set out by the UK National Cyber Security Centre, and have appointed a Cyber Incident Response Level 2 Assured Service Provider to advise the Union through this process. We have notified the Police and the UK data protection regulator, the Information Commissioner’s Office.

The incident has temporarily disrupted the Union’s IT systems. We are confident that this disruption will be resolved quickly and that there will be no long term interruption to the Union’s work and support to members. Please be assured there has been no interruption to the Union’s existing and ongoing legal case work support to members, which is managed on a different IT system that has not been disrupted. 

How member data and information may be affected

Our specialist advisers continue to investigate what has happened and we cannot yet confirm precisely what data and/or information held on our systems may have been affected. We currently cannot say when this process will be completed. Please be assured all parties are working hard to complete investigations as quickly as possible.

At this stage, we cannot confirm whether your individual personal information has been affected. However, whilst we do not have concrete evidence yet, it is possible that your data could have been impacted.

This means your personal data and/or information may have been accessed illegally by third parties who may seek to misuse it. As part of this, it is possible that those responsible will post samples of stolen data to the dark web (parts of the internet that are not accessible to typical internet users via normal web browsers). This has not yet happened. If this does happen, our specialist advisers will work quickly to investigate what information may be affected. Those responsible may also post samples of data to the deep web (another part of the internet that is also not easily accessible through typical internet search engines). If this happened, Union legal advisers would act quickly to have the information removed from that website, via legal means.

What information could be affected?

As a trade union, the CWU holds data and information on all members. This includes the fact that you are a member of trade union, names, addresses, email addresses, mobile phone numbers. For members that pay union fees by Direct Debit, we will hold bank information also (bank name, account number and sort code). At this stage we cannot rule out these information types having been accessed and we are therefore writing to inform you of this and advise on security steps to take.

What actions should you take?

Do not be unduly alarmed. There are a range of steps that you should take to reinforce your personal data security.

·       Be vigilant: Please watch for any suspicious or unexpected emails, phone calls or text messages you may receive. Cyber criminals can use ‘phishing’ techniques to send viruses to your electronic devices and illegally obtain access to your information. Take care if you receive unexpected emails with links or attachments. Always double check who the sender is before clicking on any links in emails you receive. Never give out your personal details over the phone unless you are sure who you are speaking to. If in doubt, hang up and Google the website of the organisation the caller claimed to represent. Use the contact details on that website to verify the caller’s identity – do not rely on a website address they give to you.

·       Check your bank: Although none of the information held by the Union would enable a third party to access your bank accounts, criminals can use such information to trick you into providing them with further details or access. Remember: check your bank, credit card, and store card statements regularly for any unusual payments that you do not recognize. If you see or suspect anything unusual, or are contacted by someone claiming to be from your bank or card issuer, you should contact your provider immediately using the authentic contact details on the provider’s website, or on your card or bank statements.

·       Use strong password security: Using strong and secure passwords is essential in your personal and professional lives. Always use strong passwords and change them as regularly as possible. Ensure your new passwords are at least eight characters in length. Use a varied range of random numbers, upper case letters, lower case letters and symbols, to ensure your password is secure. Do not re-use old passwords and do not use everyday familiar words that can be easily predicted. Use multi-factor authentication whenever it is available. Details of how to set this up will usually be found in the account/profile section of any online accounts you have.

·       Monitor your credit report: It is important to check your credit report regularly, to identify any unexpected activity.

·       Follow expert guidance: Guidance is available online which details how you can ensure cyber security in your day-to-day activities. Read this useful resource on cyber security and data breaches from the UK National Cyber Security Centre: https://www.ncsc.gov.uk/guidance/data-breaches.

Next steps

It is extremely regrettable that the Union has become victim to illegal cyber activity. We take the security of our members’ data and information extremely seriously and we understand this incident may cause concern.

Be assured that our specialist advisers are working as quickly as possible to investigate what has happened and to fully resolve this situation. Please be aware that investigations like this are complex and can take time to complete. Thank you for your patience as all parties work around the clock to manage this situation and ensure minimum disruption to members.

We will update you if and when we have significant new information to provide.

If you have any questions right now, please contact us here https://www.cwu.org/cwu-it-questions/

Yours sincerely,

Dave Ward, General Secretary 

Tony Kearns, Senior Deputy General Secretary 

UPDATE FOR CWU MEMBERS: CWU IT ISSUES

UPDATE FOR CWU MEMBERS: CWU IT ISSUES

We are writing to make you aware that the CWU has been the victim of an attack on several of our IT systems. This has severely impacted our IT infrastructure.

We immediately engaged the services of an expert cyber security firm and they have been on site at CWU HQ since 9am on Thursday the 21st of March. 

A level of CWU members’ data is held within the IT systems that were targeted. At this point, we do not know if a breach of this personal data has occurred. In the meantime, we would urge members to be aware of any ‘phishing’ emails (which are emails with suspicious links or attachments) that they may receive. 

The cyber security firm is working on a digital forensic analysis of our systems to determine if a breach has occurred and, if so, to what extent. They will also assess what the next steps are and establish timelines to get the union’s IT infrastructure running at full capacity. 

The cyber security team will remain on site for the coming days, and we will provide live updates on this issue as we get them here.

Tony Kearns 
Senior Deputy General Secretary

Dave Ward 
General Secretary

CWU IT ISSUES

Further updates on our ongoing investigation into the attack on the CWU IT infrastructure will be shared on this page. https://www.cwu.org/cwu-it-issues/


If you have any questions, please contact us here

Greener Jobs Alliance (GJA) Newsletter No. 58 – March 2024

Greener Jobs Alliance (GJA) Newsletter No. 58 – March 2024

Introduction & History – The GJA:

The Greener Jobs Alliance (GJA) came into existence as a result of funding from Battersea and Wandsworth TUC. The GJA was launched to promote skills training and job creation to meet the needs of Britain’s rapidly growing low carbon sectors and to green the whole economy. The transition to a low carbon and resource efficient economy can drive sustainable economic recovery and job creation in every part of the country as well as making existing jobs more secure. But this requires a more strategic national and local approach to deliver the workforce skills needed and to stimulate demand for clean energy and energy efficiency services.

The Greener Jobs Alliance liaises at a national and local level to build the broadest possible support for the policies, investment, partnerships and commitments needed to drive the transition to a low carbon economy.

The Greener Jobs Alliance liaises with training bodies, colleges, universities, employers, local and national Government, trade unions, housing associations, campaign and community groups – to build the policies, investment and partnerships needed to drive the transition to a low carbon economy.

GJA Founder Graham Petersen: The founder GJA Secretary and Newsletter editor was Graham Petersen who is well known to the CWU and has a long standing working relationship with the Union. He is a former TUC tutor and course designer who created safety reps training courses and the successful TUC Occupational Health & Safety Diploma Course. He was the head of the Trade Union Studies Centre at South Thames College before retirement from the post and has been a visitor and guest speaker at CWU events and meetings. After 30 editions, Graham stood down at the GJA AGM and handed over to Paul Atkin as newsletter editor and Tahir Latif as GJA Secretary. Graham remains a GJA Steering Group member and is now working part time for the Wales TUC having recently written a publication for them ‘Greener workplaces for a just transition – a Wales TUC toolkit for trade unionists’ which was circulated by the CWU Health, Safety and Environment Department.

GJA ‘Free’ Courses:

The GJA runs a number of ‘free’ courses on the environment for Trade Union Reps in different parts of the UK which have been attended by a number of CWU Reps with details published in the newsletter.

The GJA now offer three ‘on-line’ courses as follows:

1. Climate Change Awareness

This short introductory course is aimed at trade unionists and anyone wishing to develop their understanding of the issues around climate change.  The course is divided into 4 modules.  The modules contain background information, short videos, graphs and illustrations.

  • Module 1: Climate Change Explained
  • Module 2: International Responses
  • Module 3: Trade Union Responses
  • Module 4: Getting Involved

At the end of each section, there are references and links to additional materials if you want to go further. There are no formal tests and you can work through the materials at your own pace but there are optional quizzes to check your understanding at the end of modules 1, 2 and 3.

2. A Trade Union Guide to Just Transition

Social justice must be at the heart of the development of a net-zero carbon economy. The course covers:

  • The meaning and history of the term just transition
  • Why it should be a priority issue
  • UK and international policies and case studies
  • Ideas for developing an action plan

It is aimed at trade unionists and anyone wishing to improve their understanding of why just transition should be central to climate change policy.

3. Air Quality – a trade union issue

The following issues will be explored in this free online course. It is made up of 3 modules,

  • Module 1: The Causes and Health Impacts of Air Pollution
  • Module 2: The Law and Government Policy
  • Module 3:  Trade Union Responses and Campaigns

Link to GJA on-line Courses:https://greenerjobsalliance.co.uk/courses/

TUC green rep courses:

The TUC has announced a series of new ‘free’ to attend “green rep training courses for 2024 as follows:

All union reps and officers are welcome, new or experienced, and whether in any Union role. All trade unionists can benefit from understanding what the TU movement can do to protect and empower Union members during the climate crisis.

  • Stockport College Online 5, 12,19 Feb ‘24
  • City of Bristol College In-person 11,18, 25 Jun ‘24
  • Newcastle College In-person 11,18, 25 Jun ‘24

Link to the TUC ‘Green Rep’ Courses:-https://www.tuc.org.uk/training/TUCcourses

Paul Atkin Editorial GJA Newsletter Issue 57 –  

Paul opens this issue’s editorial pointing out that despite February 2024 being the ninth consecutive month that set an all-time high temperature record, reports are emerging that Tory Government Ministers are seeking to exploit a “loophole” in the Climate Change Act to “carry over” reductions in carbon emissions resulting from ‘Covid lockdowns’ in order to relax targets for the next carbon budget and this exposes their detachment from reality. They miss the fundamental point that the 7% emissions decline during the pandemic is the number that’s needed every year to be on track for the level of carbon reductions that are needed to stave off catastrophe! Paul strongly points out that climate breakdown cannot be kicked down the road, or bargained with. It’s a reality that has to be grappled with; and dealt with NOW!

Read The Full Editorial & Newsletter Edition 58 Attached.

Contents GJA Newsletter 58:

  • Editorial: there are no “loopholes” in the laws of physics
  • Climate bloc on Gaza demo and climate impact of the war
  • FOE, Client Earth and Good Law Project take government to court on climate targets
  • Major growth of clean energy limited 2023 global emissions rise
  • The sorry state of Just Transition in the UK
  • ITUC Definition of a Just Transition
  • ITUC Resources for International Workers Memorial Day
  • GJA AGM 2024
  • A trade union bargaining guide on resource efficiency
  • Unions For a Just Transition
  • Campaign for Better Transport Budget Demands
  • NEW RULES: Fares Freeze, Building energy standards, Parking requirements cuts
  • Future Homes – Higher Standards Needed
  • Costs of Gas
  • GOING THROUGH THE MOTIONS: Labour, UCU, GMB
  • Subsidised Transport Works
  • Fare Free London campaign launched
  • EVENTS: London Environment and the Mayoral election meeting, CACCTU Conference
  • Green Bites

Green Bites:

  • 50% – Of the reduction in carbon emissions needed by 2030 that could be met by energy efficiency measures cutting demand. That means doubling the current rate of 2% a year to 4% with stronger building codes, energy retrofit initiatives, LED lighting, more efficient water heaters, more efficient building designs to use less steel and concrete in construction, scale up the adoption of electric vehicles, heat pumps, and other electric appliances that use far less energy than their fossil fuel-powered counterparts; e.g. EVs are two to four times more efficient than combustion engine cars and heat pumps are up to five times more efficient than oil and gas boilers.
  • 27GW – The Amount of wave power required for UK to get to 100% renewable energy generation, while reaching this would save £100 billion and cut 20% more from UK carbon emissions than the current government plan.
  • 20%  Increase in bus journeys across the country since the introduction of the £2 fare cap. This is due to be withdrawn in November. The campaign for better buses could use your support to keep it here.
  • 800GW – The amount of power that could be produced by all of the renewable energy projects currently in the pipeline for approval and held up by the current capacity of the grid. This is 12 times the current UK consumption of 75GW and 6 times the 150GW projected as needed by 2050.
  • 45% – Proportion of new single and double decker buses bought in the UK in 2023 that were zero emission (1,100 in total).

What is a just transition?

A just transition seeks to ensure that the substantial benefits of a green economy transition are shared widely, while also supporting those who stand to lose economically – be they countries, regions, industries, communities, workers or consumers.

A rapid increase in the speed and scale of actions required to reduce the risks of climate change will create new economic opportunities.

Whilst a just transition is mainly based on environmental considerations, it is also shaped by other structural changes affecting labour markets, such as globalisation, labour-saving technologies and the shift to services.

A just transition is an integral part of many of the global commitments adopted by countries. The Paris Agreement acknowledges “the imperatives of a just transition of the workforce and the creation of decent work and quality jobs in accordance with nationally defined development priorities” and highlights the importance of workers in responding to climate change.

Furthermore, the just transition concept links to 14 of the 17 United Nations Sustainable Development Goals, explicitly drawing together SDGs No 12 – climate action, No 10 – reduced inequalities, No 8 – decent work and economic growth, and No 7 – affordable and clean energy.

Many countries have recognised the challenge that this transformation entails and are taking measures to protect those that are most vulnerable and affected by the changes, including across the European Bank for Reconstruction and Development (EBRD) regions.

  • The European Union’s Just Transition Mechanism is integral to the EU’s Green Deal, targeted at ensuring “a fair transition to a climate-neutral economy, leaving no one behind” and aims to mobilise at least €150 billion over the period 2021-2027;
  • The Solidarity and Just Transition Silesia Declaration signed by 50 countries at COP24, which states that: “a just transition of the workforce and the creation of decent work and quality jobs are crucial to ensure an effective and inclusive transition”;
  • Climate Action for Jobs Initiative, co-led by the International Labour Organisation, Spain and Peru, with 46 countries committing to develop “national plans for a just transition and create decent green jobs”.
  • The UNFCCC Gender Action plan, whereby parties to the UNFCCC have recognized the importance of involving women and men equally in the development and implementation of national climate policies that are gender-responsive.

Quote of the Month

I think 2023/24 is the year in which fossil fuel companies have woken up to the very real threat that their businesses now face. Already, electric vehicles are taking 1.5m barrels of oil off the road every day. That’s enough for oil companies to start noticing problems and you are beginning to see some scale back production forecasts. As a result, some are trying to foster a backlash against the [net-zero] transition. I think some of them are beginning to get very worried about what their future looks like.’

Greg Jackson of Octopus Energy in the Sunday Telegraph.

Much more in the GJA Newsletter No 58 March 2024 attached.

 Attachment: 

  • GJA Newsletter No.58 for March 2024.

Yours sincerely

Dave Joyce
National Health, Safety & Environment Officer

24LTB111 Greener Jobs Alliance (GJA) Newsletter No. 58 – March 2024

GJA-Newsletter-58-March-2024

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Royal Mail and CWU Joint Communication – GeoRoute Delivery Revisions Q4 2023/2024 and Q1 2024/2025 (Including Units Involved in Delivery 2.0)

Royal Mail and CWU Joint Communication – GeoRoute Delivery Revisions Q4 2023/2024 and Q1 2024/2025 (Including Units Involved in Delivery 2.0)

Branches and Representatives will recall that in the Royal Mail/CWU Joint Communication Covering Section 2.5 Improving Quality of Service, as set out in LTB 017/24 (Letter To Branches) issued on 15th January, there is a further commitment that a small number of units are to go through a full GeoRoute Structural Revision or Indoor Methods trial activity during Q4 and that both parties are going to meet to review the proposed plan and approach for this activity.

Whilst LTB 081/24 issued on 27th February set out the Royal Mail and CWU Joint Communication Regarding Delivery 2.0 Trials (the Indoor Methods trial), the discussions with Royal Mail in terms of GeoRoute revisions activity have been prolonged, difficult and subject to unnecessary delay due to Royal Mail’s internal governance process, which has delayed the conclusion of an agreed set of words regarding GeoRoute revision activity for some three plus weeks.

However, we are now able to report that a Joint Communication has finally been reached in terms of GeoRoute revisions activity, in line with the commitment set out in Section 2.5 Improving Quality of Service, which has been endorsed by the Postal Executive.

Although the Joint Communication and linked FAQs are self-explanatory, the following key points should be highlighted:

  • Both parties recognise successful revision deployment is best achieved through collaborative working at all levels, including local level. The Joint Communication emphasises collaboration, engagement, incorporating feedback, safety, and ongoing review to optimise GeoRoute revision planning and execution.
  • Both parties see this as an opportunity to review and refresh GeoRoute planning alongside wider revision activity and aim to gather feedback from the listed units to refine the approach for future deployments.
  • Both parties will jointly review the Royal Mail Sub Task activities and supporting documentation during the revision process to incorporate feedback and improvements both in terms of current activity and going forward. The Royal Mail Sub Task activities and supporting documentation will be used and viewed as a guide only by both parties.
  • Local CWU Representatives will be fully involved in the revision activity, with agreed release arrangements, and alongside the Units Lead COM. Area Delivery Representatives and Operational Process Leaders will provide support and review progress.
  • Both parties confirm safety remains a key priority and therefore revision deployment is subject to all the required H&S requirements being met. Any planned changes to the current SAC1 and other required H&S processes will need to be confirmed with the CWU Health, Safety, and Environment Department.
  • Additionally, Area Safety Reps, alongside Royal Mail SHE Advisors will play a key role in supporting revision safety activity.
  • Ongoing joint reviews of all GeoRoute revision activities will be conducted by a National JWG to refine the approach going forward and this will be done at pace and in advance of the further GeoRoute planning activity beyond July 2024, with such further planned activity being subject to further discussions between Royal Mail and the CWU.

Additionally, the Joint Communication sets out key parts of the GeoRoute revision process to be jointly undertaken. It also confirms the Menu of Duty Options where units choose to review attendance arrangements, as well as the level of details to be issued locally alongside new proposed delivery routes and a process for constructing duties.

The Joint Communication and linked FAQs further confirm an escalation process, if issues cannot be resolved locally. They also affirm that further support materials and limited targeted training will be further developed and that joint Deployment Reviews are going to take place four weeks after each local revision has been deployed. Finally, it ensures that where necessary a unit’s WIPWH (Weighted Items Per Work Hour) local optimised level will be revised and based on the GeoRoute hours and the reduced IWT (Indoor Workload Tool) level.

In setting out the above, we again need to advise that Royal Mail has pressed on with aspects of GeoRoute planning activity in most of the listed units despite the delays they have caused in the conclusion of this Joint Communication. So once again, we find ourselves playing catch up. However, and given this, the Department has been liaising with Divisional Reps and relevant ADRs to offer interim assistance as necessary for the past number of weeks.

Although the whole process of securing this Joint Communication has been problematic and unsatisfactory, we have continued to remain engaged in order to ensure that such GeoRoute revision activity covering a total 45 Delivery units remains subject to national oversight and safeguards, and that any final position reached with Royal Mail was underpinned by genuine and meaningful joint engagement for the union at all levels.

Any queries to the content of the above please contact the Outdoor Department reference 555, email address: JRODRIGUES@cwu.org.

Yours sincerely, 

Mark Baulch
CWU Assistant Secretary

LTB 110.24 JC GeoRoute Delivery Revisions Q4 23_24 Q1 24_25 (Including Units Involved in Delivery 2.0)

RM CWU Joint Communications – GeoRoute Delivery Revisions Including Units involved in Delivery 2.0 Final

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