Sunday Services Delivery – National Agreement

Discussions have continued with Royal Mail through the summer regarding the above which was separated out of the overall discussions to concentrate on the delivery aspect whilst other talks concentrated on the Enquiry Offices. The trial of Sunday Deliveries within the M25 area was designed to improve the weekend service provision for customers, defend current volumes and provide opportunities for growth and the potential for new products.

Whilst there has been some problems with the Sunday Deliveries it is now agreed to maintain this service within the M25 on a revised operational basis with responsibility transferring to the Eastern Region.

The new national agreement is based on a CWU option that was placed before Royal Mail back in May, and whilst it is not entirely in line with that option we believe it is sufficient and will enable the Sunday Delivery Service to continue. There has been a further rationalisation of the number of delivery routes to try and make the operation more cost effective. It should also be noted that Special Delivery items are not included, however T48 items are included. The option we have agreed provides a more centralised control which should prove to be more efficient.

Nationally agreed terms and conditions have been maintained and we believe that the continuation of this service will enable us to examine other delivery services that can be provided going forward.

Full accountability of the Sunday operation will move to London Central and its management hierarchy i.e. Sunday Manager, DOM, DSM and DD. Delivery routes as defined in the attached agreement will operate out of London Central (CL Routes), with remaining routes run from Mail Centre’s acting as satellite hubs (MC Routes). Plant Weekend Managers will be responsible for handing staff their work, vehicles and equipment on arrival at the unit.

All pre-work and any operational issues on the day will initially be dealt with by the Sunday delivery manager at London Central. The Sunday delivery operation is planned on the basis of 750 items and will be performed between 0800-1800hrs (7 Hour attendances) depending on location and resource options. Duty structures and routes will be agreed in each of the locations. Individuals performing conveyance between MCs will be paid any additional hours required. Delivery routes will include T24 & 48 products and will run 52 weeks per year unless agreed otherwise.

 
COMMUNICATION WORKERS UNION 

URGENT INFORMATION FOR MEMBERS

Whilst the operation will become business as usual at the sites included the Sunday Delivery Service will remain under the auspices of the JWG and will provide regular updates to the Integrated Delivery Programme. This will include exploring further opportunities for growth and possible extension to other areas of the UK.

The agreement is expected to go live on the 11th October 2015 and will be formally reviewed in 12 months; no changes will be introduced without the agreement of both parties during this period.

Any enquiries to Bob Gibson’s Office, quoting reference 530 Email address: mstewart@cwu.org

Yours Sincerely

​

Bob Gibson

CWU Assistant Secretary – Outdoor

​

New Commercial Initiatives – Locker Banks 

As part of the ongoing work of the Integrated Delivery Programme, a review of the ongoing Commercial Initiatives has taken place and to improve the experience of Relay customers an evaluation of locker banks situated outside Enquiry Offices and on Royal Mail property at Nottingham North DO will take place.

Dedicated locker banks will be installed which can be accessed securely externally that will provide Relay customers with the facility to collect items outside of the Enquiry Office opening times as well as provide options to remove this activity from the Enquiry Office reception area. The locker bank is planned to be installed by October 2015 and the trial will last 6 months.  

The trial is designed to see if it will help support improved customer experience and ease of access for Relay customers, end to end tracking of items, plus support a continued commercial relationship with existing and new Relay customers. Training and support will be given by the Customer Experience Commercial team, which will be agreed with the relevant National CWU parties before the trial commences. This will include all SSOW/Security Measures & Health and Safety standards being agreed.

A local joint working group consisting of Managers and CWU Reps will be set up to ensure the Locker Banks can be successfully deployed. The local working group will enable the development of learning during the trial and help identify any issues requiring clarification or further investigation. Regular reporting mechanisms from the Local Working Group will be put in place and feedback will be provided to the monthly strategic involvement meetings of the Improving Customer Experience Strand of the Integrated Delivery Programme.

The trial will be formally and jointly reviewed throughout the period and at the six month completion. Further analysis will also take place to consider further opportunities for retail customers.

Any enquiries to Bob Gibson’s Office, quoting reference 530 Email Mstewart@cwu.org

Yours Sincerely

​​​​​​​​

Bob Gibson

MR  PAUL MALONEY BRANCH CHAIR BIRMINGHAM DISTRICT AMAL
 

I writing to inform branches that Paul Maloney, Chair of the Birmingham Amal Branch, and his wife Jackie were recently involved in an extremely violent assault which has left both with serious multiple injuries. Paul is in an induced coma and is fighting for his life.

Many colleagues, particularly those in the Midlands will know just how well liked and respected Paul is as a senior representative, friend and work colleague. I know that this tragic series of events has shocked everyone who knows Paul and this has naturally caused a great deal of upset for many of our representatives.

The Branch Secretary Steve Reid has asked me to convey his thanks to all those individuals who have contacted him over the last week with messages of support and offers of help to Paul’s family and dependants.

Branches have asked if they can offer some financial support to help them during this terrible time and we are advised that if any branch or individual would wish to make any kind donation of this nature they can make cheques payable to the Birmingham District Amal Branch, care of Steve Reid, Branch Secretary, CWU Office, 47 Summer Lane Hockley, Birmingham B19 3TH.

Our thoughts are with Paul, Jackie and the family and we all desperately hope that in the coming days their present condition improves.

If you have any enquiries on this LTB, these should be addressed to the General Secretary’s Office at gsoffice@cwu.org quoting the reference GS1.1/LTB 585/15.

Yours sincerely

​​​ ​​

Dave Ward​​​​​​

General Secretary

1.​DESPATCH OF BALLOT PAPERS 

This LTB is to advise Branches that we have received confirmation from ERS that the ballot papers for the CWU Assistant Secretary (Postal) were handed over to Royal Mail today (10 September 2015).

I would also take this opportunity to advise that the method of posting is Royal Mail Economy.

This information is being provided to assist those Branches that are intending to send out a corresponding mailing to their members.

2.​CWU ELECTION MEMBERS OBSERVERS

Branches will be aware that the regulations for the above election contain the following statement:

“Returned ballot papers will remain unopened in their envelopes until the close of ballot. Two lay CWU members (who do not hold any elected or appointed position) will be selected as observers. The Observers together with the Senior Deputy General Secretary will attend the start of the count of the ballot papers. Their sole responsibility will be to ensure that the envelopes are unopened prior to the commencement of the count, after which the Scrutineer shall arrange to count the number of valid votes cast for each candidate. The Scrutineer will declare the results of the election as soon as possible after the completion of the count.” 

The purpose of this LTB is to seek your branch assistance in publicising the information detailed below to all members of your branch.  

CWU ELECTION MEMBERS OBSERVER – 2015

The CWU is looking for two lay members of the union (who do not hold an elected or appointed position) to be Members Observers at the election count for CWU Assistant Secretary (Postal) election. The count will take place at offices of ERS, London on 6th October 2015.

Interested? The two observers will receive 2 paid days off work, subsistence and travel expenses and a fee of £100 after tax. If you would like to put your name forward then please contact Tony Kearns, Senior Deputy General Secretary, CWU, 150 The Broadway, Wimbledon, London SW19 1RX by no later than 22 September 2015 or by email to sdgs@cwu.org.

Any enquiries regarding the above should be directed to the Senior Deputy General Secretary’s Department for the attention of Peter Metcalfe.

Yours sincerely

Tony Kearns 

Senior Deputy General Secretary

CWU Lesbian, Gay, Bisexual and Transgender Conference – Saturday 3rd October 2015 

Branches would wish to know that the agenda for the forthcoming CWU Lesbian, Gay, Bisexual and Transgender Conference being held in Glasgow on Saturday 3rd October 2015 has now been published on the website and can be accessed using the link below:

Click to access cwu__1441885047_LGBT_conference_agenda_2015.pdf

Hard copies of the agenda will be sent to Branch addresses of everyone that has registered using the online registration system.

Credential cards for delegates/visitors and voting cards for this conference will be issued on the Saturday morning at registration prior to the conference opening.    

Any enquiries regarding this LTB should be addressed to Angela Niven by telephoning 020 8971 7256 or by post to head office or by email to conferences@cwu.org

Yours sincerely,

A P Kearns

Senior Deputy General Secretary