O:

ALL BRANCHES

 
Dear Colleagues,
NEW ONLINE JOINING 
LTB 701/14 dated 6th November 2014 gave details of the developments we had made with regards to the complex method of prospective members joining online.   
Following extensive communications and discussions with external companies including our bank, we have now completed a new bespoke online joining solution package. 
This package will now enable the CWU at all levels to recruit new members more efficiently and speedily without the need to utilise either the numerous application forms currently in existence or the laborious manner in which we sign new members by Direct Debit. The process will ensure that any new member will receive immediate information that they are a member of the CWU once they have completed the process. 
We have enclosed a “user guide” for Branches and Representatives to fully understand the new process. Once the new member has joined online they will receive an immediate email giving them their CWU membership number. Once a member of staff has allocated the region and branch, the new member will receive a template standard letter informing them of their new branch details. This letter will also immediately be sent to the Branch Secretary. 
We have recently held a number of live testing days with a couple of Branches and this has identified that we are now ready to launch the online joining service across the entire union. 
It will be our intention to go live with online joining on Monday 14th March 2016. Moving forward we will be considering a number of initiatives to maximise its usage. If any branch intends to hold a targeted recruitment day or similar event in any business unit/workplace we can assist with such an occasion by ensuring we have staff available to respond to any potential request, should you require such assistance please contact makerman@cwu.org to arrange this.   
Any further information or enquiries regarding this LTB should be addressed to Tony Kearns, Senior Deputy General Secretary at the following email address makerman@cwu.org 
Yours sincerely,  
 
A P Kearns
Senior Deputy General Secretary
Email Attachments – Click to download
LTB 131/16 – New Online Joining

Attachment 1 – Online Joining – A Users Guide DAS & DD Combined

Dear Colleagues,
Payroll Processing Monthly Paid Employees 

Further to LTB 122/16 circulated on 26th February 2016, in which the Department advised Branches that the technical difficulties experienced by Royal Mail may also have had an affect on some monthly paid members’ pay, the business has now confirmed that this is the case.  

In order to assist and update those members affected, Royal Mail has issued the attached Managers’ update and Q&A.

Branches are asked to ensure that this information is circulated to all local Representatives and Area Representatives so that they are fully informed on the situation and in a position to respond to any enquiries they may receive.

Any enquiries in relation to the content of this LTB should be addressed to the DGSP Department.
Yours sincerely,                    

             
Terry Pullinger                    

Deputy General Secretary (Postal)    
Email Attachments – Click to download
LTB 126/16 – Payroll Processing Monthly Paid Employees

Managers Update

Re-Issued Royal Mail & CWU National Joint Statement Doorstep Scanning of Products

Further to LTB 666/15 issued to Branches on 14^th October 2015.

Branches and Representatives will recall that the department previously reported that the scanning of items with 2D barcodes would commence on Monday 19^th October 2015 in the Cheshire and Merseyside Delivery Director Area and was then due to commence nationally from the 25^th January 2016.

However, unbeknown to the CWU Outdoor Department the national roll out did not commence on the due date and we have now been informed today, over a month later that national rollout will now commence from the 4th April 2016.

A WTLL brief has been produced along with necessary communications to explain the change and these will be communicated from w/c 14^th March 2016 and information on 2D Barcodes and Scanning will be displayed across all units.

It would be appreciated if Branches/CWU representatives could inform the department if the activities referred to above do not commence as scheduled this time around.

Any enquiries to Bob Gibson’s Office, quoting reference 530.

Email address:Outdoorsecretary@cwu.org

Yours sincerely

Bob Gibson

CWU Assistant Secretary

Click on the link below to view

CWU National Joint Statement on 2D Scanning 29022016

Weekly Payroll Processing 24 February 2016
You may well have received, or be aware of, a communication issued by Royal Mail management regarding technical problems they have experienced which could affect weekly paid employees, specifically in regard to overtime payments.
Although the business has indicated that this may cause problems with regards to delay in payment, they were hopeful that the situation would be resolved swiftly. We now understand that this problem has been rectified but the business is mindful that there may be some issues in relation to underpayments being experienced by members.
A Questions and Answers document (attached to this LTB) has been produced by Royal Mail for local managers, however, its content may also assist in answering any concerns our members may have in this regard.
It should be noted that we have raised the potential issue of our members incurring financial hardship as a consequence of this particular problem, and the advice we have been given is that anyone in that position should speak to the helpline/HR Services Advice Centre on 0345 60 60 603.
Early reports indicated that only weekly paid members would be affected, however, at the time of writing this LTB we have been made aware that some monthly paid members may also have been affected. The business has been informed of this and have confirmed that they are currently investigating the matter. In the event that this is proved to be correct, a further update will be issued to Branches via this department.
Branches are asked to ensure that this information is circulated to all local Representatives and Area Representatives so that they are in a position to respond to any enquiries they may receive.
Any enquiries in relation to the content of this LTB should be addressed to the DGSP Department.
Yours sincerely,                                             
                          
 
Terry Pullinger                                               
Deputy General Secretary (Postal)                   
 
 
 
 

 
 
 
Email Attachments – Click to download
LTB 122-16 Weekly Payroll Processing 24 February 2016

Weekly payroll processing 24 Feb 2016

Update on CWU Website – (www.cwu.org)
As you may be aware, the CWU website (CWU.org) undertook a migration to a new host late last year.
On the whole, this has been a success with increased speeds and a better layout for mobile users.
We are aware though of several issues and continue to work with our host to rectify these.
Branches and members can assist with this process by reporting failed links to us as you discover them (these pages will come up as errors when you try to open links).
In addition to this, we have received reports some colleagues are no longer receiving LTBs since the migration. Please urge members and officials to sign up again via the members section of the website. Anyone still experiencing problems with or after this should contact us immediately.
Finally, it is our intention to fully review the main website in the coming weeks and months. This will cover design, content and accessibility. We welcome comments from branches and members on this.
For any questions relating to this LTB please contact Marcia Murray at mmurray@cwu.org

Yours sincerely
 
Chris Webb

Head of Communications, Engagement and Media
 

The result of the individual member ballot on the agreement on the Future Provision of FM Service to Royal Mail is as follows:
 
In favour of the agreement 1018 (97%)
Against the agreement 34 (3%)
Spoilt Papers 4
Turnout was just under 62%.
The employer has been informed of the result.
We would like to take this opportunity to thank Branches and Representatives for all of their work in successfully delivering this agreement which makes possible the return of Romec to full Royal Mail control.
Any enquires for Engineers and Admin grades should be addressed to PTCS department, quoting reference PTC/RE/SN/335. 

Email address: djeffery@cwu.org
Any enquires for Cleaning grades should be addressed to the Outdoor department quoting reference 120.
Email address: outdoorsecretary@cwu.org
Yours sincerely
 

Ray Ellis Bob Gibson                     
Assistant Secretary Assistant Secretary
         
 
Email Attachments – Click to download
LTB 120/16 – Agreement on the Future Provision of FM Services to Royal Mail – Ballot Result