COVID 19 – RESUMPTION OF CLASSROOM BASED, DRIVER CPC TRAINING

COVID 19 – RESUMPTION OF CLASSROOM BASED, DRIVER CPC TRAINING

Branches will recall that Royal Mail suspended classroom based Driver CPC training in March 2020 due to the Covid-19 pandemic. This cessation was facilitated by a Department for Transport (DoT) and Driver and Vehicle Standards Agency (DVSA) action to suspend enforcement arrangements for all Drivers whose Driver Qualification Card (DQC) expired during the period from 1st March 2020 until 31st September 2020, allowing them to continue driving. This information was circulated to Branches in LTB 167/20 on 1st April 2020. 

There was some conjecture over whether this dispensation would be extended and further clarification was issued indicating that all Drivers whose DQC expired between 1st March and 31st August 2020 would have their entitlement extended by 7 months, i.e. a driver whose card expired on 1st June 2020 would have until 1st January 2021 to complete training. 

However, in June 2020 the original dispensation relating to September 2020 was in fact rescinded by the DoT on the basis that in their view there were sufficient CPC training classes available to ensure that training commitments could be met. Drivers with cards expiring from the end of August are now required to complete training and are subject to enforcement action. Failure to complete training removes the entitlement to drive and could lead to fines of £1000.

The phasing of CPC training in Royal Mail has meant that very few Drivers DQC’s were due to expire during this period, however RMG have been monitoring the situation and believe that it is now imperative that Driver CPC training recommences if they are to avoid DQC’s expiring.

Extensive discussions have therefore been taking place between the business and the CWU Health and Safety Department on arrangements to allow classroom training to recommence in a safe manner and SSOW and safety compliance documentation has now been agreed. Classes will be restricted to a maximum of six attendees and full social distancing arrangements will be in place at all times. For the avoidance of doubt, following consultation with the Health and Safety department we can confirm that in line with the generic RMG policy the wearing of Face Coverings will be mandatory in the classroom.

All documentation and agreed processes will be shared in advance with the Advanced Driver Coaches (ADC’s) to ensure that the approach is deployed consistently.

The resumption of training will prioritise any drivers whose cards have expired or that are due to expire soon, following which BAU courses will continue to catch all DQC’s that have not been carried out since March this year.

The departments believe that all necessary actions have been taken to enable training to resume in a Covid safe environment. In these circumstances and against the very real threat that our Professional Driver members could start to lose their entitlement to drive, the department has agreed to support the recommencement of classroom training from Monday, 16th November 2020. It has been agreed to jointly review progress two weeks after the recommencement of DCPC training to check on the process and to ensure that the arrangements are working. 

Attached for the information of Branches are the SSOW and Safety Documents relating to the classroom activity and the latest Gov UK advice on Enforcement.

Branches and Representatives are asked to ensure that the content of this LTB is brought to the attention of our Network and Distribution Professional Driver members.

Any enquiries in relation to this LTB should be addressed to Davie Robertson, Assistant Secretary, email: dwyatt@cwu.org quoting reference 502.02.

Yours sincerely

Davie Robertson

Assistant Secretary

LTB 541/20

Attachment 1 – LTB167-20 Coronavirus CPC

Attachment 2 – DCPC Actions

Attachment 3 – Gov UK Extension of DCPC Expiry Dates

Attachment 4 – Classroom Training Coronavirus SAC1

BRIAN LEE – CWU NATIONAL EXECUTIVE COUNCIL MEMBER (RETIRED MEMBERS’ REPRESENTATIVE)

BRIAN LEE – CWU NATIONAL EXECUTIVE COUNCIL MEMBER (RETIRED MEMBERS’ REPRESENTATIVE)
It is with deep sadness that we must advise Branches that Brian Lee, NEC Retired Members’ representative, passed away suddenly on Monday 9th November.

Brian was an outstanding trade unionist whose long career in Royal Mail ran in tandem with a lifelong commitment to the CWU and representing our members. 

He was first elected to his Branch Committee in 1977 and went on to hold all senior positions in the East London Postal Branch. 

Brian also went on to hold numerous other positions within the union including, the London Region, the National Retired Members Secretary and more recently as an elected member of the National Executive Council, for retired members.

To his many friends and colleagues across the union, he will always be remembered as somebody who carried out his union work in the very best traditions and values of working class people. 

As an active retired member he continued to make a great contribution to the CWU and was always willing to use his experience in nurturing and helping new representatives coming through within the union.

Brian will be sorely missed and I know I speak on behalf of the NEC and the whole union in conveying our sincere condolences to Brian’s wife, family and many friends at this very sad time.

Any enquiries on the above should be sent to the General Secretary’s Office at jdunn@cwu.org.

Yours sincerely,

Dave Ward

General Secretary

LTB 543/20 – BRIAN LEE – CWU NATIONAL EXECUTIVE COUNCIL MEMBER (RETIRED MEMBERS’ REPRESENTATIVE)

POST OFFICE: PAY CLAIM – COLLECTIVE DISPUTE RESOLUTION PROCEDURE

POST OFFICE: PAY CLAIM – COLLECTIVE DISPUTE RESOLUTION PROCEDURE

Branches are advised I have written to the Post Office to formally instigate Stage 1 of the Collective Dispute Resolution Procedure (CDRP). This measure is necessary as we have unfortunately been unable to make sufficient progress during our recent discussions. We have a formal pay offer on the table (closed offer) however this offer is inadequate as it fails to materially address our pay claim in a meaningful way. The Postal Executive has therefore unanimously endorsed the rejection of the offer.

Our Post Office members as Key Workers are performing an amazing job and they warrant a decent pay agreement, which is currently being denied to them even though the Post Office will once again declare a healthy profit when they eventually publish their annual report and accounts, so there is no question of affordability.

Unprecedented managerial failings arising from the Horizon scandal which led to the Post Office reaching an out of court settlement last December of £57.75m is impacting on these pay negotiations. This is a significant amount of compensation (although Postmaster Claimants deserved more). Also legal fees amounted to tens of millions. The Post Office has incurred over £100m via a combination of compensation costs and legal fees and there is no doubt these costs will continue to rise. Our members are paying the price for the Horizon scandal which is unforgivable.

On a positive note, a further pay meeting has now been arranged for Monday 16th November and it is hoped tangible progress can be made towards an agreement. We are aiming to conclude an agreement with the uplift in pay and arrears to be made in December’s salaries; this requires movement by the Post Office. If an agreement is not possible due to an intransigent employer, we will escalate the dispute to the next stage with ultimately referral to Acas should this be necessary.

I would be grateful if Branches and Reps could share this communication with our Post Office members. Also I would wish to assure members we are determined to see a good outcome in terms of being able to secure a fair and reasonable pay settlement.

Yours sincerely

Andy Furey
Assistant Secretary

LTB 542 – Post Office – Pay Claim – Collective Dispute Resolution Procedure

FREE online film screening for CWU Members

FREE online film screening for CWU Members

To: All Branches 

Dear Colleagues,

LOCKDOWN CINEMA has launched a scheme for UK Trade Unions to buy their members complimentary streaming and download tickets to watch its films.

The first film included in the scheme is ‘THE BIG MEETING’, the critically-acclaimed documentary about the legendary Durham Miners’ Gala.

We have 200 CWU promotional codes to offer on a first come first served basis. Branches can offer this code to members for a 100% discount on a virtual ticket. Tickets are usually priced @£3.49 for rental or @£6.99 for download). The film is available until 19th December.

WATCH NOW FOR FREE!

Follow this link: https://vimeo.com/ondemand/thebigmeeting

Select the option to buy the film.

Create or login to your Vimeo account

Enter the promo code: TBMTUCWU

Watch the film for FREE!

“The CWU are delighted to partner with Lockdown Cinema. I encourage our members and those interested in our movement to take the opportunity to learn more from this brilliant initiative.” Dave Ward, General Secretary

Kind regards,

Amie Retallick

Deputy Head of Communications, Engagement and Media

Email: aretallick@cwu.org

LTB 540/20 – FREE online film screening for CWU Members

RMG/CWU/”BRAKE” National Road Safety Week – “No Need To Speed” Campaign 16-22 Nov 2020:

RMG/CWU/”BRAKE” National Road Safety Week – “No Need To Speed” Campaign 16-22 Nov 2020:

Introduction:

Royal Mail Group, the CWU and Unite/CMA will be supporting the 2020 “BRAKE” Road Safety Charity’s annual national Road Safety Campaign from 16-22 November which this year has the theme “No Need To Speed”. The 2020 campaign will be about raising the awareness of all drivers, of Royal Mail, Parcelforce, RMP&FS and RMSS fleet vehicles, of the critically important issue of ensuring that they stick to speed limits, travel at safe speeds and understand why this is so important.

The campaign will concentrate on key messages to drivers and managers with the emphasis on how important it is for drivers to ensure that they don’t drive at excessive speed at any time.

Background:

While it might sound like an elementary campaign title, first-hand evidence underlines the fact that there is still a need for basic education of a significant proportion of drivers. There may be a minority who choose to ignore road safety messages but there’s good reason to believe a far larger number would act on the advice, if they were made aware of it. When it comes to road safety, it’s simple: ‘speed matters.’

In a crash, 1mph can mean the difference between life and death, but it’s known that people still regularly break speed limits or travel too fast for the conditions of the road. With someone injured on a UK road every four minutes, and vehicle speed playing a part in every crash, it’s time to come together to say that there is “No Need to Speed.”

This Road Safety Week (16–22 November) we are sharing the what, the why, and the where of speed, because whether you’re walking to work, riding or driving on a country lane or motorway or driving at work, the speed of traffic matters to your safety.

Why is speed so important? The formula is simple: the higher the speed, the longer the stopping distance, the harder the crash and the greater the risk of death and injury. “No Need to Speed” is a reminder to everyone of how the speed they travel affects other people.

Every time we’re on the road we need to consider what speed is appropriate to keep ourselves and others safe. Everyone knows that roads have speed limits, but do we understand what appropriate speed is, what leads some people to travel too fast, and what are the solutions that can make sure people move at safe speeds?

Speed also matters for our health and wellbeing – slower traffic can help make places feel more welcoming for the people who live, work and play in them. This can mean more people choosing to walk and cycle to get around and more people interacting with each other on the street, creating fitter, healthier and happier communities. This “Road Safety Week”, the aim is for everyone to learn that there is “No Need to Speed” and to find out just why speed matters for safe and healthy journeys whether its social, domestic, pleasure or work purposes. We want to create a better road environment by encouraging drivers to drive at safe speeds on healthy streets.

To Obtain a ‘Free’ “BRAKE” Road Safety Charity Campaign Pack go to: http://roadsafetyweek.org.uk/our-theme

Some ‘Excess Speed” Facts:

  • Speed is one of the main factors in fatal road accidents.
  • Around 6,000 people are killed or seriously injured in road accidents every year where ‘exceeding the speed limit’ or ‘travelling too fast for the conditions’ was recorded as a contributory factor by the Police.
  • 800,000 drivers received a speeding fine and penalty points last year.
  • Depending on the level of excessive speed above the limit, drivers can receive 3 to 6 penalty points and can be disqualified from driving and be fined up to £2,500.
  • In the last 7 months, 877 Royal Mail and Parcelforce drivers were prosecuted for speeding violations whilst at work.

The Top 3 Notices of Intended Prosecution received by Royal Mail Drivers on duty in the last 7 months are as follows:

  • Speeding 923
  • Not wearing seatbelt 67
  • DWDCA 30

CWU ASR Activity Guide & Checklist (Attached):

By following the daily activity guide and checklist, carrying out Safety Inspections at selected offices, and speaking to our drivers/members during w/c 16 November, ASRs can play a key role in helping to raise the profile of ‘excess speed’ during Road Safety Week for our members’ benefit by helping keep Royal Mail, Parcelforce, RMP&FS and RMSS drivers safe.

During the week, which is fully supported by the CWU/HQ Health, Safety & Environment Department, CWU ASRs will be fully involved and consulted in this Road Safety Week Campaign.  CWU/ASR full support and participation is much appreciated by Royal Mail, Parcelforce Worldwide, RMSS, RMP&FS and CWU HQ.

Benefits of the Campaign:

  • Improved compliance with RMG Policy and Road Traffic Law.
  • Increase awareness amongst drivers and managers.
  • Reduction in road traffic collisions.

ASRs Should Agree With Operational Managers, Which Units Will Be Visited And Jointly Supported During The Road Safety/No Need To Speed Campaign, And:

  • Assist the front-line manager in delivering the WTLL.
  • Carry out additional safety inspections and spot check activities to increase awareness.
  • Remind drivers to carry out their safety checks before they set out on their journeys during of Road Safety Week.

Engage CWU/Member Drivers:

  • Use the Road Safety Campaign materials (attached) to talk to drivers about the importance of not speeding and safe driving.
  • Check that drivers have received the WTLL briefing on ‘No Need To Speed’.
  • Check drivers have seen the poster and leaflets (attached).
  • Ask drivers – Do they follow Royal Mail policy on vehicle safety checks?
  • Remind drivers of the Fleet Customer Helpline number: 0345 266 0005.

Engage Front Line Managers And Ask them:

  • What activities have they completed for the ‘No Need To Speed’ Safety Campaign?
  • Have they made all drivers aware of the actions they need to take?

Attachments:

  • ASR ‘No Need To Speed’ Activity Guide & Checklist
  • Road Safety Week/’No Need To Speed’ Safety Campaign Plan
  • ‘No Need To Speed’ Safety Campaign Power Point Slide
  • ‘No Need To Speed’ WTLL/Huddle for Road Safety Week
  • Speeding – one-page brief for logistics drivers
  • ‘No Need To Speed’ Safety Poster

Thanks for your support and assistance at this very difficult time.

Yours sincerely

Dave Joyce
National Health, Safety & Environment Officer

LTB 534/20 – RMG CWU BRAKE National Road Safety Week – No Need To Speed Campaign 16-22 Nov 2020

No Need To Speed Poster – FINAL

RS Speeding RS Campaign One Page brief – FINAL 9th Nov 20

SHE Huddle FY20 015 No Need To Speed -FINAL 9th Nov 2020

Slide for No Need To Speed – FINAL – 9th Nov

Speeding August 2020 ASR – FINAL 9th Nov 20

Speeding- one-page brief for logistics drivers – FINAL 9th Nov 20

Royal Mail Group (SHE) Safety Flash – Ineffective and Unofficial Repair To a Perspex Panel on a MK4 York Container Causing an Unnecessary Workforce Hazard:

Royal Mail Group (SHE) Safety Flash – Ineffective and Unofficial Repair To a Perspex Panel on a MK4 York Container Causing an Unnecessary Workforce Hazard:

Introduction and Background:

A Safety Flash has been issued by the Royal Mail Group Safety, Health and Environment (SHE) Team (copy attached), following a recent incident in a Mail Centre when an Mk4 York Container Perspex panel broke open hitting an employee.

Description of the Incident and Key Issues: 

An unauthorised and inadequate temporary repair was undertaken to re-fix a broken Perspex panel on a Mk4 York Container, leaving it in a dangerous condition.

After being fully loaded on to a PSM and under the weight and bulk of the parcels contained inside, the Perspex panel gave way and sprung open with some force hitting an employee. Parcels then fell out of the York Container striking the foot of the employee also.

Key Management Activities and Learning Points:

  • Always complete a check of a York Container’s condition before use
  • Follow the Safe System Of Work at all times
  • Ensure that the MK4 York SSOW is understood and followed by all employees
  • Display the Safety Flash on the office SHE Notice board

Attachment:

Yours sincerely

Dave Joyce
National Health, Safety & Environment Officer

LTB 536/20 – RMG (SHE) Safety Flash – Ineffective and Unofficial Repair To a Perspex Panel on a MK4 York Container

SHE Flash FY20 020 – MK4 Yorks

Royal Mail Fleet Workshops Reception Areas – Coronavirus/Covid-19 Health & Safety Risk Controls –Installation of Screens to Support Social Distancing:

Royal Mail Fleet Workshops Reception Areas – Coronavirus/Covid-19 Health & Safety Risk Controls –Installation of Screens to Support Social Distancing:

Further to LTBs 324/20, 334/20 and 378/20 in relation to the agreement with Royal Mail for screen installations in CSPs and reception areas, representations have continued to Royal Mail Fleet Services and Royal Mail Property and Facilities Services to extend screen installation to Royal Mail Fleet Services reception areas as an additional strengthening of current Coronavirus/COVID-19 social distancing risk controls, with the country now well into a second wave of the pandemic and the daily death and new case rate reaching up to 500 and 25,000 respectively.

An urgent feasibility study of the Fleet Workshops for an urgent screen installation programme was requested by the CWU Health, Safety & Environment Department to help tackle the ever growing dangerous pandemic situation and as a long-term positive investment for the future and general improvement to safety, security and hygiene standards.

The business has responded positively reporting that screens can now be requested at Fleet workshops if sites are struggling to maintain 2M social distancing controls effectively with visitors and that a RM Fleet area manager briefing will shortly be taking place to this end. RM Fleet has previously reminded workshops of best practice within the reception areas in detail.

Fleet workshops have been informed of the process for requesting screens via the “Non Planned Improvements (NPI)” process and each RMF area is consolidating their site specific needs and submitting these through for approval, with RMP&FS having confirmed that they will support these requests by working with each site’s request via their normal process. Some Fleet workshop sites already have screens in place.

Any Management Information requests should be directed to Richard Wiggins RMG Fleet SHE Business Partner: Tel: 07711 411675Email: Richard.wiggins@royalmail.com

All CWU enquiries should be directed to the CWU/HQ Health, Safety & Environment Department.

Yours sincerely

Dave Joyce
National Health, Safety & Environment Officer

LTB 535/20 – RMG Fleet Workshop Reception Areas – Installation of Screens to Support Social Distancing

Royal Mail Group – Latest Updated Coronavirus/Covid-19 – Frequently Asked Questions and Answers Guidance Document (Version 65) (Including Mandatory Face Masks Introduction Page 2):

Royal Mail Group – Latest Updated Coronavirus/Covid-19 – Frequently Asked Questions and Answers Guidance Document (Version 65) (Including Mandatory Face Masks Introduction Page 2):

I attach for your information Version 65 of the Royal Mail Group, Managers’ Coronavirus/Covid-19 Frequently Asked Questions and Answers Guidance document, issued by the business on 6 November 2020.

At the commencement of the Coronavirus/Covid-19 outbreak, Royal Mail Group established a ‘Business Pandemic Team’ which includes all national heads of department and this team meets regularly to review the situation across Royal Mail Group and to issue update Questions and Answers information communications to all managers, which is cascaded throughout the business.

The Coronavirus Guidance, version 65 Q&A document has been shared with the Union’s Health, Safety & Environment Department and is hereby circulated for information and reference purposes for CWU Health and Safety and Branch IR Reps.

The Q&A documents are circulated to all RMG managers and are also available to access through a link on the Royal Mail Group ‘Intranet’, in the ‘Managers Update Messages’ section.

Please note that changes and additions from the previous version are highlighted in ‘Yellow’.

Please also note that these Q & A documents are ‘Royal Mail Group’ documents and all the contents are not agreed with the CWU.

NOTE: MANDATORY FACE MASKS INTRODUCTION

On page 2 of the latest Coronavirus/Covid-19 Q&A document Version 65 reference is made to Royal Mail’s decision to introduce mandatory face coverings in all Royal Mail Group indoor workplaces from Monday, 9th November 2020. Although not compulsory outside, RM also supports and actively encourages the use of face coverings in all outdoor settings to keep employees and customers safe (e.g., public buildings, business receptions, blocks of flats). Face coverings do not replace other preventative measures, i.e., increased hand hygiene, social distancing, increased cleaning, etc., which must remain in place. A move to mandatory face coverings in all indoor workplaces strengthens the existing preventative measures already in place to protect the workforce and others from Coronavirus/Covid-19 and supports the RMG risk management strategy which the company is responsible for under health and safety legislation. This is a view shared by regulatory bodies such as the Health and Safety Executive and many local authorities. RMG have already seen some excellent examples where indoor workplaces are wearing face coverings and uptake has been good. Full face mask and face covering guidance is available with a link from the Q&A document. Posters to display this requirement are also being displayed. The law provides discretion to people who have a health condition, a disability and other groups. These will not always be visible, so CSP employees should continue to serve all people who enter CSPs, including those not wearing face coverings. (The CWU is supporting Royal Mail Group’s introduction of ‘mandatory’ face coverings due to government, medical and scientific guidance and the soaring number of Coronavirus/Covid-19 cases, deaths, hospital admissions and workplace outbreaks across the country).

The Health, Safety & Environment Department continues in dialogue with the Royal Mail Group Safety Health & Environment Team to raise questions, additions and amendments to the Q&A document.

Any enquiries to this LTB or feedback on the RMG Q&A document should be directed to Dave Joyce CWU National Health, Safety & Environment Officer.

Attachment:

Coronavirus Guidance Questions and Answers V65.

Contents List:

  1. HEALTH
  1. Prevention
  2. Self-isolation, testing and reporting
  3. Cleaning and consumables
  4. Travel
  5. Support and advice
  6. POLICY 
  1. General guidance
  2. Travel/and annual holiday
  3. Caring for dependants
  4. Sick pay
  5. Attendance process
  6. Vulnerable employees
  7. POST & PARCELS 
  1. General Ops advice
  2. NHS testing kits
  3. Operational processes and reporting changes
  4. Delivering and collecting from customers
  5. Fleet and vehicles

Yours sincerely

Dave Joyce
National Health, Safety & Environment Officer

LTB 533/20 – RMG – Latest Updated CoronavirusCovid-19 – Frequently Asked Questions and Answers Guidance Document (Version 65)

Coronavirus Guidance Questions and Answers v65

Royal Mail Introduction of Mandatory Face Mask Wearing in Indoor Work Situations

Royal Mail Introduction of Mandatory Face Mask Wearing in Indoor Work Situations

In light of the recent worsening Covid-19 circumstances, Royal Mail and the Union have agreed this new measure and are urging full compliance by members, with the crucially important caveat that this must not replace other preventative, risk control measures.

In contrast to the first lockdown, the wearing of face masks is now commonplace in any under-the-roof area where people are together – be it on public transport or in shops.

So clearly we would support this as part of a holistic approach to the safety of our members to stop the spread of the virus and to save lives, and that people who are able to do so, wear masks in the workplace.

Therefore, the disciplines that were in place during the first lockdown should be rigorously enforced once again, along with the wearing of face masks for those able to do so i.e., high levels of hygiene, hand washing regularly, use of sanitiser and disinfectant wipes, two-metre social distancing, all PPE in place and high levels of cleanliness for all equipment and buildings.

The CWU supports all of these key, important safety measures being applied so long as they are applied with equal status, and local reps and members should be fully involved, keeping check and demanding that all of these safety measures are in place.

The CWU is supporting this decision, subject to ongoing discussions, for a number of very important reasons – as we have all seen and heard on the news of the nationwide rise in infections, deaths and hospitalisations and the return to lockdown in England, following on from many areas of the country imposing increased restrictions including Scotland, Wales and Northern Ireland.

As well as the general situation, the incidents of workplace infections have, according to the TUC, risen by an alarming 125 per cent over the recent period and, with the imminent ‘Christmas Pressure’ period and the arrival of an estimated 30,000-plus seasonal casual workers soon to start in Royal Mail, this new measure is of extreme importance.

As well as insisting that the ‘mandatory masks’ measure is not an end in itself and does not replace other existing preventative, risk control measures, the union is also pressing for the urgent introduction of a workplace weekly testing regime which is currently under discussion with Royal Mail and government agencies. CWU/HQ has formally put this forward to Royal Mail Group in order to further improve safety, and reduce workplace transmissions and infections – as well as giving a huge reassurance to the workforce at this tough time.

It has been agreed that masks will not be compulsory while working outside – or when seated to eat or drink in rest rooms during breaks – that visors will be provided, that masks will be changed frequently and not limited, and that medical and other specified exemptions will be applied where appropriate.

There will also be appropriate arrangements for those who rely on lip reading, clear sound or facial expressions.

A video message on this subject featuring Dave Joyce CWU National Health and Safety Officer and Shaun Davis, Royal Mail compliance & sustainability officer can be viewed at this link on CWU Website: https://www.cwu.org/news/royal-mail-workers-wearing-masks-keeping-safe-keeping-healthy/

Further updates will follow.

Yours sincerely

Dave Joyce
National Health, Safety & Environment Officer

LTB 532/20 – Royal Mail Introduction of Mandatory Face Mask Wearing in Indoor Work Situations

ROYAL MAIL GROUP – PEOPLE APP

ROYAL MAIL GROUP – PEOPLE APP 

Royal Mail Group recently informed the DGS(P) Department of their intention to develop a People App which they consider to be a tool that would help to improve employee engagement. It was also evident following reports from the field that a number of units were being asked to become involved in pilot activity relating to this technology. As a result the Department requested a meeting with the business.

On 22nd October 2020 the DGS(P) Department met with Harriet Bradley and Lindsay Holmes-Sykes of the Strategy and Services area of the business to discuss what the People App would mean for our members.

Branches should note that during this meeting management confirmed that the People App is a voluntary digital tool that individual members will be able to access through a strict registration and logging in process. This is a non-mandatory App that can be deleted in the same manner as any other App and has no GPS tracking capability. Once an individual has downloaded and accessed the App they will then be able to access their own personal work information such as payslips and details about their annual leave. The data provided will relate to that individual only and will not be accessible by management or other colleagues.

Royal Mail Group have gone through a build phase that involved a ‘Beta Group’ of 65 frontline employees, including managers, and are now in a position to pilot the App in a number of varying business units throughout the United Kingdom. They intend to commence the pilots to circa 5,000 people in mid/late November after using various mediums ahead of this activity to promote the App such as e-mails, letters to home addresses and socially distanced workplace events.

Branches are advised that the pilot activity is expected to last for around six weeks and be used to gain feedback around potential improvements to the App that will then be rolled out at the beginning of 2021.

Following a meeting of the Postal Executive on 27th October 2020 a questionnaire was sent to the business that focused on how the People App would be used. A response to each question has now been received and the full list of questions and answers are attached (Attachment 1). Branches should note that this information should be used to inform local Representatives of the union’s stance on this App.

In addition the Department arranged for the business to give a presentation on 6thNovember 2020 to a number of lead Senior Field Officials to ensure that they were fully informed of this activity and given the opportunity to pose further questions and comments. The Royal Mail Group slides that were used at this meeting are attached (Attachment 2).

Finally, as with all initiatives of this kind, it is important that we are able to feedback comments and concerns to management through a national lead. Branches should therefore note that Postal Executive member Katrina Quirke has agreed to oversee this activity on behalf of the DGS(P) Department with the remit of ensuring that our collective agreements are not undermined by this initiative from Royal Mail Group.

Branches will be advised of further developments as and when they occur.

Any enquiries in relation to the content of this LTB should be addressed to the DGS(P) Department.

Yours sincerely,

Terry Pullinger

Deputy General Secretary (Postal)                                                                                    

LTB 532/20 – Royal Mail Group People App

LTB 532/20 – Attachment 1 – People App Q&A

LTB 532/20 – Attachment 2 – People App Introduction – FINAL CWU

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