POST OFFICE – BODY WORN CAMERAS:  REVISED NATIONAL AGREEMENT

POST OFFICE – BODY WORN CAMERAS:  REVISED NATIONAL AGREEMENT

Branches and Post Office members are advised that a revised National Agreement has been reached with Post Office and endorsed by our Postal Executive with regards to Body Worn Cameras for our Supply Chain Crew Members.  The Agreement is attached and the Joint Statement below has been agreed:

DEPLOYMENT, USE AND OPERATION OF BODY WORN CAMERAS

We are working hard to improve health, safety and wellbeing within Supply Chain and as part of this, we are determined to reduce the risk of criminal attacks.

In February 2019, following a 12-month trial, we rolled out Cameras (Body Worn Cameras) on high-risk routes.

We are now replacing the existing Cameras (BWCs) currently in use on high-risk routes with an upgraded version. The wearing of Cameras will adjust dynamically based on changes in risk levels – whether they increase or decrease and will be a mandatory requirement.

We are also deploying cameras on the remaining routes and although use will not be mandatory CWU and Post Office encourage crews to wear them as we believe these cameras can play a valuable role in crime prevention, acting as a visual deterrent, and helping to identify, apprehend and prosecute offenders.

Colleagues will be supplied with suitable clips/attachments as part of the uniform to enable the fastening and wearing of the cameras which will be worn on duty.

All Colleagues will receive full training, so they are completely clear on how to charge the cameras, wear them and navigate through the on-screen menus.

As part of this rollout the National Agreement for the Deployment, Use and Operation of Body Worn Camera’s has been updated. Please do check out the agreement (attached with this communication).

We will regularly review the success of the use of Camera’s, and we welcome your feedback. If you have any questions, feedback or concerns, please contact your line manager or CWU representative.

Russell Hancock                                                                        Andy Furey

Post Office Supply Chain Director                                        CWU Assistant Secretary

Since the original Agreement there have been no problems reported with the equipment or its use and the deployment of BWC’s has been successful.

It is important to note that the BWCs act as a deterrent to criminals and help to safeguard the wellbeing of crew members by reducing the risk of criminal robberies and attacks.  Our Crew Members have full control of the BWC and are able to use their initiative in deciding when to use the record function.  Also, the agreement is clear that footage/data from the BWC will not be used for disciplinary purposes.

Yours sincerely,

Andy Furey
Assistant Secretary

Attachment 1: 24LTB254 – Post Office – Body Worn Cameras – Revised National Agreement

Attachment 2: Attachment to 24LTB254 – BWC Code of Practice

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NEC ELECTION TIMETABLE 2024

NEC ELECTION TIMETABLE 2024

Following the policies and rule amendments agreed at the Special Restructuring Conference and Rules Revision Conference in Bournemouth on 21 and 22 April 2024, as well as the NEC approval of the revised rule book circulated to Branches in LTB 173/24, at a meeting on 17 July 2024 the NEC agreed the timetable below for the NEC elections this year.

Nominations Open:                         19 September 2024

Nominations Close:                         10 October 2024 (14:00)

Accept Nomination:                        15 October 2024 (14:00)

(TFSE NEC/IE positions only)

Despatch ballot material:              30 October 2024  

Close of ballot:                                 20 November 2024 (first post)

Results:                                              21 November 2024

As you will see this timetable is scheduled for later in the year than would normally be the case. The NEC have also agreed the term of office as being from December 2024 until April 2026, after which the NEC and Industrial Executive elections will then revert to the biennial election cycle.

Branches will be aware that for economic and administrative reasons it is the policy of the union to conduct any National Officer elections to run concurrently with the timetable for the NEC/IE elections.

National Officer positions

Discussions are continuing to take place between the General Secretary, myself, Deputy General Secretary (Postal) and Deputy General Secretary (T&FS) to review the final list of Officers positions that will need to be advertised and elected. The aim is to conclude these discussions and report the conclusions to a Special NEC meeting on 5 September 2024 and to conduct the elections at the same time as the NEC/IE elections.

The purpose of this LTB is purely to give Branches the formal information of when the NEC election will take place.  This will allow for advanced planning and will help in assisting Branches to prepare for the election. All other aspects of the processes outlined above that will lead to that election including those Officers positions to be elected, will be forwarded to Branches in the coming weeks.

Any enquiries on the content of this LTB or the election timetable should be addressed to the SDGS Department sdgs@cwu.org

Yours sincerely

Tony Kearns
Senior Deputy General Secretary

24LTB253 – NEC Election Timetable

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Your Voice in the Workplace – July 2024

Your Voice in the Workplace – July 2024

Please find attached the July Workplace Bulletin.

We will be sending you out a limited print run (approx. 10 per cent of branch membership) of this Edition, which should reach you by the end of this week for distribution to your reps to take into workplaces.

You also have the link to print immediate copies and/or to print off more copies.

It is crucial that branches are distributing the monthly bulletin in every workplace. The purpose is to ensure members are receiving written content from the union directly into their workplaces, so your role in that process is integral.

Thank you for your support and please contact us with your feedback on the Bulletin.

Yours sincerely,

Martin Walsh
Deputy General Secretary (Postal)

Chris Webb
Head of Communications

24LTB251 Your Voice in the Workplace – July 2024

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National Hazards Conference 30 Aug – 1 Sept 2024 – Reminder

National Hazards Conference 30 Aug – 1 Sept 2024 – Reminder

Further to LTB  194/24, on the above, this is a reminder to all CWU Health and Safety Reps not already registered for the National Hazards Conference at the end of August, of which the CWU is a long-standing part sponsor.  The long-standing event which brings together Health and Safety Reps from across the Trade Union movement from all UK Unions it’s a really useful and very interesting few days for health and safety reps. There are plenty of informative, information filled sessions, plus a great opportunity to network, and the atmosphere is unparalled.

The National Hazards Conference 2024

Theme:

The Climate Crisis and Workers’ Health and Safety – A Deadly Combination

Date and time:

The event lasts 2 days, Fri, 30 Aug 2024 13:00 start to – Sun, 1 Sep 2024 13:00 finish

Location:

Keele University, Chancellors Building, Keele ST5 5BG

About this event:

This year’s conference includes sessions on:

  • HASWA at 50 – what is the future?;
  • Climate and Workers Health and Safety – the challenges of extreme weather events and the impact of work activity on the climate;
  • Making the case for Mentally healthy work – workers are being exposed to increasing workloads, health impacting work related stress, violence and bullying and we need to resist not be more resilient;
  • Bad work injures and kills – collective pressure and safety reps save lives – but the majority of workers are not in trade union organised workplaces, how are we fighting for these workers?
  • Plus various subject matter workshops, fringe meetings and networking events.
  • And following on from last year we will be awarding certificates for great health and safety campaigns and calling out the bad employers on health and safety.

Options:

  • You can join this year’s Hazards Conference in person at the University of Keele and/or online from Friday 30thAugust to Sunday 1st
  • Online delegates will be able to watch livestreams of plenaries and meetings and participate in online workshops.
  • All delegates will receive packs which include a conference badge and bag and lots of relevant information from trade unions and other organisations.

Ticket prices:

After booking your ticket (See Link below) delegates will be invoiced the relevant fee which are:

  • £320 in person – residential, including accommodation
  • £210 in person – non residential
  • £210 online only

Please note if you are attending in person and are residential or non -residential complete the in-person form.

Please ignore the Eventbrite payment request, Hazards will invoice you. Hazards Conference is NOT free – whether in person or online. Unfortunately Hazards can’t change the Eventbrite wording.

Cancellation:

  • If you have to cancel but can find someone else to take your place just let Hazards, the organisers, know.
  • If you can’t find a substitute delegate: If you cancel before 9th August 2024, Hazards will refund your fee less 10% for administration.
  • If you cancel after 9th August 2024, Hazards are unable to refund anything, as they will have had to pay for the conference facilities and resources, accommodation etc if you are residential and meals if you are attending in person, to Keele University – Hazards will send you any materials and papers

Conference Agenda timings and registration:

Friday 30th Aug

  • 00-19.30 Delegate registration
  • 00 – 19.30 Evening meal
  • 00-21.00 Opening Plenary: HASWA @50 – what is the future?
  • 00 – 22.00 Networking in Sectors

Saturday 31st Aug

  • 30-9.00 Registration for later arrivals/non-residential delegates
  • 00-8.45 Breakfast
  • 00-10.30 1st Meeting: Westminster Theatre: Climate and Workers’ Health and Safety – the challenges of extreme weather events and the impact of work activity on the climate;
  • 30-11.00 Break
  • 00 – 12.30 Workshop 1 – in person and online – see options
  • 30 – 14.00 lunch
  • 00 – 15.30 2nd Meeting: Westminster Theatre: Making the case for mentally healthy work – workers are being exposed to increasing workloads, health impacting work related stress, violence and bullying and we need to resist not be more resilient
  • 30 – 16.00 Break
  • 00 – 17.30 Workshop 2 – in person and online – see options
  • 45-18.45 Fringe meetings – in person and online – see options
  • 00-20.30 Dinner
  • 00-22.00 Quiz
  • 00 – Networking

Sunday 1st Sept

  • 30-9.15 Breakfast Clear rooms – bring cases to secure room in registration area
  • 00-12.00 Closing plenary: Bad work injures and kills – collective pressure and safety reps save lives – but the majority of workers are not in trade unionised workplaces, how can we fight for these workers?
  • 30-13.30 Packed Lunch – eat with us or take away and depart

 Note: All plenary sessions are in-person or online

 On-line Registration link: 

Attachment:

National Hazards Conference 2024 Registration Form and Flyer.

Yours sincerely

Dave Joyce
National Health, Safety & Environment Officer 

LTB 249-24 – National Hazards Conference 30 Aug – 1 Sept 2024 – Reminder

Attachment – National-Hazards-Conference-2024-Registration-Form (1)

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Important: Anti-Racism Rally Saturday 27thJuly, Russell Square – Central London

Important: Anti-Racism Rally Saturday 27thJuly, Russell Square – Central London

Branches should note that a ‘Unite Against Fascist Tommy Robinson’ rally, organised by the TUC and Stand Up to Racism, is taking place on Saturday 27th July 2024 in London.

One of the consequences of 14 years of failed Tory policies is that the divisive populist far-right rhetoric has become normalised by politicians such as Nigel Farage and other so-called political commentators.

Our Union has always been proudly anti-racist. The politics of division must, without fail, be challenged. That is why we are encouraging our reps and members to join the CWU on Saturday 27th July in Russell Square, Central London (nearest station is Russell Square) to oppose Tommy Robinson, who has called yet another rally in central London.

Collectively, we must say no to the politics of hate. Look out for the CWU pink and join us at midday. Along with the CWU, many other trade unions will all be unified in our message of hope and unity.

You can find more information here.

Any queries relating to this LTB should be directed to equality&education@cwu.org

Yours sincerely,

Dave Ward
General Secretary

Kate Hudson
Head of Equality, Education & Development

LTB 250-24 – Important Anti-Racism Rally Saturday 27th July Russell Square – Central London

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ROYAL MAIL: THE COLLECTIVE PLAN – TRUSTEE COMMUNICATION TO MEMBERS OF THE ROYAL MAIL PENSION PLAN (RMPP) REGARDING CLOSURE

ROYAL MAIL: THE COLLECTIVE PLAN – TRUSTEE COMMUNICATION TO MEMBERS OF THE ROYAL MAIL PENSION PLAN (RMPP) REGARDING CLOSURE

Further to LTB 241/24 dated 12th July.  As a consequence of the commencement of the new Collective Plan from 7th October, letters of closure and associated leaflets from the RMPP Trustee to all RMPP members in the various sections of the scheme (excluding the Post Office section) are due to arrive at home addresses over the next couple of days.

The purpose of these communications is to highlight to RMPP members that due to the launch of the agreed new pension scheme, The Collective Plan, on 7th October,contributions will stop being paid into RMPP from 6th October and instead, both the employee and employer will start to contribute to The Collective Plan.  This will happen automatically when the RMPP closes on 6th October.  The benefits members (current employees) have built up will remain in the RMPP.

Additional Voluntary Contributions (AVCs)

As the RMPP is closing, the current AVC arrangements linked with the RMPP will not be able to continue.  However, you will be able to set up a new AVC linked to The Collective Plan.  The deadline for applications for a new AVC is 13th Septemberfor the first contribution payment to be made from the 7th October launch date.  Members should visit the People App for more information.

If members have any questions about RMPPbenefits, they should either visit www.royalmailpensionplan.co.uk, email pensions.helpline@royalmail.com or call the Pensions Service Centre on 0345 603 0043. These contacts are for the RMPP only.  

The Collective Plan – as we progress towards the launch date of 7th October further developments will be reported.

Yours sincerely

Martin Walsh
Deputy General Secretary (Postal)                                                

Andy Furey
Assistant Secretary 

LTB 248.24 ROYAL MAIL THE COLLECTIVE PLAN TRUSTEE COMMUNICATION TO MEMBERS OF THE ROYAL MAIL PENSION PLAN (RMPP) REGARDING CLOSURE

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Your Voice in the Workplace – July 2024

Your Voice in the Workplace – July 2024

Please find attached the July Workplace Bulletin.

We will be sending you out a limited print run (approx. 10 per cent of branch membership) of this Edition, which should reach you by the end of this week for distribution to your reps to take into workplaces.

You also have the link to print immediate copies and/or to print off more copies.

It is crucial that branches are distributing the monthly bulletin in every workplace. The purpose is to ensure members are receiving written content from the union directly into their workplaces, so your role in that process is integral.

Thank you for your support and please contact us with your feedback on the Bulletin.

Yours sincerely,

Karen Rose
Deputy General Secretary (T&FS) 

Chris Webb
Head of Communications

24LTB Your Voice in the Workplace – July 2024

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BT PENSION SCHEME: MEMBER NOMINATED DIRECTOR VACANCY

BT PENSION SCHEME: MEMBER NOMINATED DIRECTOR VACANCY  

I am writing to advise that there are two vacancies for a Trustee of the BT Pension Scheme (BTPS). Trustees of the BTPS are known as Member Nominated Directors or MNDs. The vacancies have arisen because two MNDs, Beryl Shepherd and Ben Marshall, have decided not to seek a further term of office. Beryl’s term of office ended in May 2024 and Ben’s will end in January 2025.    

Applications for the vacancy must be submitted by 10am on 26th July 2024. The CWU, Prospect and the National Federation of Occupational Pensioners (NFOP) are all advertising this position.  

Member Nominated Directors  

The Directors of the BTPS are responsible for running one of the UK’s largest private sector pension schemes which has around 260,000 members and assets of over £35 billion. It is a role with wide ranging responsibilities and one that requires a high degree of personal commitment. The role includes responsibility for the administration of the BTPS, the investment strategy, dealing with personal dispute cases and agreeing funding arrangements with BT.  

There are nine Directors of the BTPS as follows: four MNDs are nominated jointly by the CWU and Prospect (following consultation with the NFOP); four nominated by BT; and an independent Chair nominated by BT following consultation with the Unions. The MNDs are selected according to the procedure attached to this LTB, by a panel comprising representatives of the CWU, Prospect and NFOP.  

To become an MND an individual must satisfy one or both of the following criteria:  

  • Membership of the BTPS, current or past, and have a good knowledge of and commitment to occupational pension schemes  
  • Have direct responsibility for or direct involvement in occupational pension scheme matters and have a good knowledge of and commitment to occupational pension schemes.  

MNDs are expected to devote sufficient time as necessary to carry out their duties. This is expected to be around thirty to thirty-five days a year. The time commitment in the first year following the appointment may be higher as the MND may require time to familiarise themselves with the rules and operation of the Scheme. Director meetings are normally held in central London.  

Further information about the BTPS and the current trustee arrangements can be found at: http://www.thepensionsregulator.gov.uk/trustees/ 

 Further information about the BTPS and the current Directors can be found on https://www.btps.co.uk 

 Applications  

Any CWU member who wishes to self-nominate themselves for this position must send the following to CWU HQ, having first read the nomination and selection procedure attached below:  

  • A CV of no longer than two A4 pages  
  • A statement no longer than two A4 pages outlining why they would be suitable for this position and how they satisfy the criteria.  

Potential applicants should note that there are legal restrictions on who can be an MND. Individuals cannot serve as an MND if they are: an undischarged bankrupt; have an unspent conviction involving dishonesty or deception; or have been disqualified from being a company director or a Trustee.  

In the event of multiple nominations, the selection panel will consider all applications and if appropriate conduct formal interviews. Interviews will take place in London on a date agreed in conjunction with Prospect and the NFOP. Applications should be sent by post to Karen Rose at CWU HQ or by email to ebell@cwu.org to arrive no later than 10am on 26th July 2024. 

Yours sincerely 

Karen Rose
DGS T&FS 

LTB 159.2024 BTPS MND Process 2

Nomination & Selection of Member Nominated

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OPENREACH LTD – Service Delivery Fibre To The Premises;Attendance Preference Exercise, Roster Smoothing and Saturday Working

OPENREACH LTD – Service Delivery Fibre To The Premises;
Attendance Preference Exercise, Roster Smoothing and 
Saturday Working

Openreach Service Delivery, Fibre To The Premises (SD FTTP), have been in protracted discussions with
your CWU Openreach National Team (ORNT) with regards to the previous attendance preference exercise
which was carried out in April 2023 and resulted in the CWU submitting a Formal Registered
Disagreement to BT Group. During these discussions we have also been reviewing the issues Openreach
face with team member attendance patterns across FTTP.

Openreach have acknowledged that the previous preference exercise, which was rolled out to new
recruits and those in training across FTTP last year, did not meet the criteria as set out in our collective
agreement (SDT), which governs attendance in Openreach. We trust the proposal outlined below will
resolve the Formal Registered Disagreement on behalf of our members who were negatively impacted,
whilst also assisting Openreach confront a challenge they face with regards to team member attendance
and ensuring Openreach are set up for success to protect direct labour jobs.

Openreach Key Issues

Openreach SD FTTP have made it clear that they have concerns over the safety of engineers and
efficiency at the end of day during the winter period due to the type of work they carry out. Currently
the majority of jobs carried out by FTTP include an element of climbing poles or climbing ladders at the
customer end to erect fibre dropwires, etc. Due to the high volume of this type of work, the current
spread of attendance patterns means an increased level of furthered and incomplete work at the end of
day particularly in the winter months, during periods of reduced daylight.

Openreach have presented data to your ORNT which shows that certain attendance patterns are less
efficient for Openreach. The data shows a 5-day week is the most efficient pattern and a 4-day week all
year round is the least, while a 9-day fortnight appears to have less of an impact but not as efficient as
a 5-day week. The data also shows circa 30% of engineers across FTTP are on patterns which are
deemed to be less efficient.

As outlined above, your ORNT have been in discussions with Openreach and have been working on a
proposal with a view to finding a solution which resolves both our CWU Formal Registered Disagreement
and reduces the impact of being able to work safely and efficiently to complete work at End of Day during
the winter period. We have aimed to find a solution that works for the company to meet its minimum
service levels, customer demand but continues to offer flexibility for our members and follows our Service
Delivery Transformation Agreement (SDT).

Conference Motion 2024

Following Motion 57 being carried at this year’s Telecoms and Financial Services Industrial Conference,
the ORNT has also used this in discussions with Openreach with the objective of achieving its aims. The
ORNT has met regularly with our Regional Co-ordinators and received feedback with regard to the
approach being taken. The motion is reproduced below for ease of reference:-

‘This conference expresses concern over Openreach’s disregard for agreements, demonstrating 
disrespect towards the union and its members. This disregard is especially evident in their handling of 
changes to members’ attendance patterns, which should adhere to the clear guidelines outlined in the 
SDT Agreement of 2010. However, senior managers are flouting these guidelines by imposing unagreed 
attendance patterns that deviate from the SDT Agreement, including attempts to introduce seasonal 
working patterns (winter working) through unauthorised means. 

The TFSE is directed to engage with Openreach to ensure acknowledgment of the proper process. Once 
this acknowledgment is secured, the documented correspondence should be shared with telecom 
branches to support the enforcement of the terms outlined in the SDT Agreement.’

Next Steps

Openreach will now begin an attendance preference exercise on 15 July 2024 for 897 team members.
The 897 is made up of:

• Engineers currently on a non-seasonal pattern (862 engineers)
• Engineers from the last preference exercise who responded and were not given their first
preference and moved onto an attendance with a different number of days to what they
previously worked (35 engineers).

If, during the preference exercise, an individual has not received a preference and is out of scope but is
then identified as in scope, they will be given a preference exercise. This will be addressed via the
escalation process (attached in the powerpoint) and will enable a resolution to the CWU Formal
Registered Disagreement.

Engineers will be asked to select 3 attendance patterns which will be inclusive of attendance patterns
already in use across Openreach, including seasonal patterns. These will include:

• 5-day week
• 5-day week (summer lates, start between 8-10)
• 9-day fortnight seasonal
• 9-day fortnight
• 4-day week seasonal
• 4-day week.

Where an engineer wishes to remain on their current pattern, this can be indicated by selecting this as
their first preference. Any individual conversations between an engineer and a manager will be done in
a supportive and informative manner. Openreach strongly recommends that engineers choose a
seasonal pattern and your ORNT would ask engineers to also give this serious consideration. However,
if an engineer still wishes to remain on their current attendance pattern, then this will be honored. Any
exceptions to this will be dealt with by Openreach Regional Directors or above and the CWU National
Team.

As you can see from the attached letter, Openreach have stated that ‘If the preference exercise does not
produce the required business results (we are aware of the significant impact of the 4-day non-seasonal
pattern) then we would have no option but to enter formal negotiations with the CWU. I can assure you
that, any further discussions would only be focused on the pattern highlighted above.’

Personal and Domestics (P&Ds)

Your ORNT have emphasised the need to protect those individuals who have a current P&D. If a member
has a P&D in place, they will be asked to select a pattern now, which they will revert to once their P&D
arrangement concludes. The normal P&D review period still stands, and this preference exercise does
not change that process.

Seasonal Time Frame

For clarity, if an engineer selects a seasonal pattern on a 4-day week or a 9-day fortnight, this will mean
that for the winter period of Monday 4 November 2024 until Sunday 9 February 2025, they will move to
a 5-day week attendance pattern and revert to their original attendance after this period. This change
will be a permanent annual change in which the dates will be dictated by the first Monday in November
through to the second Sunday in February.

Also, if a seasonal pattern is selected, the engineer will have the option to revert to their new chosen
normal pattern for the festive period (2 weeks) in 2024/2025. This is between Sunday 22 December
2024 – Sunday 5 January 2025. As in previous years, for future festive periods there will be a discussion
with Openreach and the CWU.

Outcome of the Preference Exercise and Next Steps

Once the engineers have completed their preference exercise, Openreach lead SAMs along with CWU
Regional Co-ordinators and designated CWU branch officials will review the preference selections and
agree the outcomes. When this has been completed a roster smoothing exercise will be reviewed which
will also include addressing the number of Saturdays in which our members work. Also note; Annual
and Special Leave commitments will be honored during any roster smoothing changes.

Your ORNT had previously agreed a Saturday modeler in Service Delivery UK Operations, and we have
now agreed a similar modeler in SD FTTP, utilising the FTTP inputs, outputs and leavers. We expect this
modeler to be reviewed to verify the level of Saturdays.

Initial modeling indicates that there will be an overall reduction in the number of Saturdays our members
are required to work in SD FTTP. However, this will be determined using the accurate data based on the
preference exercise outcomes. Your ORNT has taken the CWU Openreach Regional Co-ordinators
through the detail which will be used to formulate the outcomes within the modeler, and they will discuss
this with lead SAM’s and your local branches. (The timescales for the exercise are outlined within the
powerpoint attached.)

The outcomes of the preference exercise, roster smoothing and Saturday attendance will all be agreed
before communication to our members. If, during any stage of this review, you cannot reach agreement
between the CWU and lead SAMs, this needs to be flagged directly to me as soon as this occurs.

Attached is a copy of the FTTP Slide Deck, Openreach comms and the Letter of Agreement. The 
powerpoint is shared in confidence.

We will also be sending a communication to this group of members, which we will share.

Your ORNT believes that this overall approach resets the discussions on attendances and the use of the
SDT Agreement across SD FTTP.

Any enquiries regarding this LTB should be sent directly to me in the first instance.

Yours sincerely,

Fiona Curtis
Acting Assistant Secretary

Encs.

LTB 246/24 – OPENREACH LTD – Service Delivery Fibre To The Premises Attendance Preference Exercise Roster Smoothing and Saturday Working

Attachment 1 (Powerpoint download)

Attachment 2

Attachment 3

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RM/CWU National Dog Awareness Week 1 – 7 July 2024 and Message to New Labour Government

RM/CWU National Dog Awareness Week 1 – 7 July 2024 and Message to New Labour Government:  

The CWU Calls on new UK Labour government to toughen up Dog Control Law and Police Enforcement during their 2024 Annual Dog Awareness Week: Over 2,200 Postmen and Women were attacked and injured by Dogs last year. For the second year running there was a 15% increase in Dog Attacks with attacks now averaging 42 Dog Attacks a week on CWU Member Postal Workers.  

Introduction: 

Further to previous LTBs and letters to all Regional H&S Leads and ASRs, this is to remind all CWU Regions, Branches and Reps of the importance of the annual Royal Mail Group/CWU National Dog Awareness Week, our 12th annual campaign, which is taking place this week, Monday 1st July until Sunday 7th July.

Dog Awareness Week is the annual focal point where vitally important messages are communicated to emphasise one of the most important and growing safety risks to a large proportion and majority of CWU members.

An important fact to remember is that the campaign initiative and objectives don’t end on 7th July but continues in Royal Mail and Parcelforce throughout the year. The Union’s efforts, both internally and externally, to raise awareness of the increasing risks to members of dog attacks, to take every action and precaution possible to avoid dog attack injuries, is ongoing as we campaign to avoid our members becoming yet another victim. This work must continue.

Our important external ongoing campaign has an added dimension and after the welcome Labour victory in yesterday’s general election we have called on the new government to further strengthen Dog Control Laws, Police and Crown Prosecution Service enforcement and for the Courts to hand down sentences and penalties that fit the crime when CWU Postal Delivery Royal Mail, Parcelforce workers and BT members, fall victim to irresponsible dog owners whose failure to control and secure their animals results in the dogs inflicting injuries, pain and suffering on CWU members who are just going about their daily jobs.

As the CWU Health, Safety and Environment Department presses on with our re-launched ‘Bite-Back’ Campaign’ for better dog control laws, better police enforcement and tougher court penalties, meetings have been held in Westminster with the UK Government’s DEFRA Ministry Officials, in Scotland with the Scottish Government’s Minister for Victims and Community Safety and the Head of Safer Communities and Justice Directorate plus in Wales with the Welsh Government Minister for Rural Affairs and the Head of Animal Welfare Team and Chief Veterinary Officer.

We have again called on the new UK Government and the devolved administrations of Scotland, Wales and Northern Ireland to discuss with us what more can be done to toughen up the Dog Control Laws and improve Police enforcement and court penalties – such is our concern in the CWU. 

Dave Joyce, National Health & Safety Officer, Communication Workers’ Union – Statement Dog Awareness Week 2024 and Message to the New UK Government:

The unacceptably high prevalence, scale and volume of dog attacks in the UK plus the impact on victims, which can be life changing, is nothing less than a ‘national crisis.’

Dog Attacks remain a major safety hazard and concern for postmen and women who are in the front line, as it does for the public, and the scale of the problem shouldn’t be underestimated by anyone. The incoming new UK government needs to prioritise firm action on dog control or continue to face a rapidly growing explosion in deaths and injuries. We continue to see a very concerning increase in Dog bite incidents and severe dog attacks and the steep upwards trend constitutes a growing risk to the safety and health of postal workers who serve all of the Country’s 32 million addresses daily, unlike any other workforce.

The CWU has called on the new government following yesterday’s general election that they need to take firm action on dog control law and police enforcement plus the Courts need to hand down effective sentences which are within their power but not utilised.

The CWU ‘Bite-Back’ Campaign which won major changes to the Dangerous Dogs Act in 2014, extending the law to Private Property in order to protect Postal Workers but that major change has not solved the problem! The lack of Police and Crown Prosecution Service enforcement has undermined the powerful legal changes combined with the lack of effective sentencing in cases that do reach the courts.

Too many victims are seriously injured and killed in dog attacks in the UK and it must be addressed!

The Union is having to continue to campaign for further legal changes to the DDA, tougher enforcement by the police which is currently not good enough and tougher sentencing by the courts who are failing to use their sentencing powers leading to victims being denied justice. The CWU wants to see irresponsible dog owners who fail to control and secure their animals, allowing dog attacks on Postal Workers prosecuted and handed down a sentence that fits the crime along with destruction orders, dog ownership disqualification orders, compensation orders and control orders. The Courts can hand down prison sentences of up to 5 years and/or unlimited fines for aggravated injury causing dog attack offences like those we see too often (and up to 14 years in the case of death). However, the full power of the sentences and ancillary orders available to the courts are not being fully used by Magistrates and Crown Court Judges.

30 dog attack private prosecutions taken by Royal Mail/CWU in cases in which the police refused to prosecute all ended with the dog owner being found guilty. Two cases thrown out of court one in a Magistrates Court and one in a Crown Court were taken to the Appeal Court by Royal Mail supported by the CWU and both appeals were successful in overturning the wrongful acquittals at Magistrates Court/Crown Court level.

Dog attacks remain a major safety hazard and concern for postmen and women across the UK and the scale of the problem shouldn’t be underestimated – Over 30,000 postmen and women have been attacked by dogs in the last decade! Over 80% at the front door. 42 postal workers are attacked by dogs every week, 7 every day, 2000 to 3000 every year and 1000 postmen and women have had a finger bitten off or severely injured whilst delivering the mail through the letterbox in the last 5 years. Over the last 2 years the number of recorded dog attacks rose by 15%. A year.  The number of people admitted to hospital for dog bites has tripled in the last 20 years and apart from the personal costs, pain, suffering, disablement and loss of life, it costs the NHS around £75 million a year. NHS data shows that more than 10,000 people a year need in-patient hospital treatment after a dog attack, many more attend A&E. Many of those victims are postal workers.

In conclusion and summary; The CWU is calling on the Government to “toughen up the Dangerous Dogs Laws and the Police enforcement to deal with irresponsible owners and to stop the Police disposing of cases via Community Resolution Orders (CROs). Finally, we call on the Courts to hand down penalties that fit the crime when dog owners fail to control dogs that inflict atrocious injuries on postal workers who are mauled and savaged in too many cases and so deliver justice for victim postal workers. 

Dog Attacks – Shocking Statistics and Headline Facts:

Dog attacks remain a major safety hazard and concern for postmen and postwomen across the UK. The CWU is very concerned about the continuing dog attack epidemic and the scale of the problem shouldn’t be underestimated – read the statics that speak for themselves: –

  • 2,206 Royal Mail postmen and postwomen were attacked by dogs in the year ending 31 March 2024.
  • 30,000 postmen and postwomen attacked by dogs in the last decade!
  • This is a 15% increase on the previous year – (a 15% increase for the second year running).
  • On average 42 delivery postal workers are attacked by dogs every week. 7 every day.
  • 148% increase dog attacks causing serious and significant injury to postal workers.
  • 80% of dog attacks take place at the front door, on the garden path, drive or yard.
  • 390 dog bite injuries suffered through the letterbox. (1000 postmen/women have had a finger or part finger bitten off through the letterbox in the last 5 years).
  • There are now approximately 13.5 million pet dogs in the UK, according to UK Pet Food’s Pet Data Report 2024.
  • Animal welfare experts and Medical Experts keep warning of an epidemic of dog attacks as the number of adults admitted to hospital for dog bites has tripled in the last 20 years.
  • Dog Bite hospital treatment costs the NHS around £75 million a year. (A bill footed by the taxpayer and not dog owners).
  • NHS data shows that more than 10,000 people a year need hospital treatment after a dog attack.
  • Alder Hay Children’s Hospital reported the number of children admitted following dog attacks had surged by 70%.
  • The BMJ has reported that dog bite hospital attendances have increased 88% in the past 15 years in the UK.
  • There have been 73 recorded dog attack deaths in the UK from 1981 to June 2023.
  • 29 people have been mauled to death by dogs in the last three years.

The Ten Most Dangerous Postcode Areas recording the Highest Number of dog attacks on Postmen and Postwomen in 2023/24:The Ten Most Dangerous Postcode Areas recording the Highest Number of dog attacks on Postmen and Postwomen in 2023/24:Postcode Area                                                                                                                     Comments                                                              TotalPO – Portsmouth27% increase in dog attacks this year – 7 years in top 10 – equal highest area 23/24.62BT – Northern Ireland11% increase this year – has been in the top 10 areas for 12 years running.62BS – BristolEqual third highest area with 48 dog attacks.48BN – BrightonEqual third highest area with 48 dog attacks.48PL – Plymouth69% increase in dog attacks on postal workers this year. Been on the list 4 times.44NG – Nottingham14% increase this year and has been on the most dangerous is list 9 times42TN – TonbridgeTN has featured in the most dangerous list for dog attacks for the last 10 years.42GU – Guildford45% increase in dog attacks this year – has been in top ten 4 times.42S – SheffieldSheffield has been in the top ten for all 12 years of Dog Awareness Week.41EX – Exeter5% increase this year – has been in the dangerous dogs top ten list 4 times.40SN – Swindon60% increase this year.40

Key Objective Message and Advice to Postmen and Women CWU members:

We are reminding all our postmen and women members to be vigilant, cautious, keep safe and take no risks – and don’t put your fingers through the letterbox! Always follow these rules: –

  • Be vigilant, keep safe, take no risks and protect yourself at all times.
  • Always ere on the side of caution.
  • Don’t enter properties where dogs are running loose.
  • Don’t put fingers through the letterbox.
  • Don’t assume a dog won’t bite as any dog can be aggressive.
  • Don’t accept an owner’s word that their dog will not bite either.
  • Report all dog attack incidents and near misses.

The Key Objectives of Dog Awareness Week – Message to Customers:

A key objective of Dog Awareness Week is to remind the public to at all times be aware of their legal and moral responsibilities to control their dogs and prevent dog attacks on postal workers who are providing them with a great public service.

Dog owners need to understand the often-devastating impact of dog attacks on Royal Mail postmen, postwomen and parcelforce workers and take proper measures to ensure their pets pose no threat to delivery postal workers through responsible dog ownership.

The CWU is again calling upon UK dog owners and Royal Mail/Parcelforce customers, who are dog owners, to work with us and help stop attacks by being more responsible, by keeping their animals under control when postal workers make deliveries.  Simply, secure their dogs in a safe place, put them in another room before opening the door to the postman or postwoman and to fit a letterbox cage or outside mail box if their dog attacks the mail when it arrives through the front door so protecting the dog, the mail and the postal workers fingers.   

The public also need to be aware that if their dog attacks a postal worker, they will be prosecuted either by the Police, Local Authority or by Royal Mail via a private prosecution under the agreement between Royal Mail and the CWU.

Top Tips for Dog Owners: 

Even the most lovable dog can be a danger to postal staff. Dogs are territorial by nature and if they feel they need to protect their family, they can become unpredictable. Here’s what dog owners can do to help postman or postwoman deliver the post in safety: –

  • Ensure your dog is out of the way before the postman or postwoman arrives. Place your pet in the back garden or a far-away room.
  • Never open the door when your dog is behind you.
  • If you have a back garden, please close off the access, in case your dog could get around to the front when the postman or postwoman calls.
  • Dog attacks can happen when you’ve opened the door to sign for an item. Please keep your dog in another room before answering the door and make

sure children don’t open the door, as dogs can push by them and attack.

  • Give your dog some food or a toy to occupy them while your mail is being delivered.
  • Wait 10 minutes after your mail has arrived to let your pet back into your hallway. Keep everything as calm and low-key as possible.
  • If your dog likes to attack your mail, consider installing a wire letter receptacle. It will protect your post, and your postman’s or postwoman’s fingers.
  • If it’s not practical for you to keep your dog away from a postman or postwoman delivering your mail, please consider fitting a secure mailbox on the edge of your property.

New Leaflet Available – ‘Responsible Dog Ownership – How to Keep You, Your Dog and Visitors Safe’:

The CWU has called upon UK dog owners to be more responsible and keep their animals under control.

The CWU, Royal Mail, Parcelforce and the National Police Chief’s Council proudly launched a new joint ‘Responsible Dog Ownership – How to Keep You, Your Dog and Visitors Safe’ – Dog Control Awareness Guide/Leaflet last year and we want Reps, Branches and Regions plus Royal Mail and Parcelforce to use it to spread the word.

An electronic copy is attached which can be downloaded and printed off for local campaigning and ‘door to door’ drop initiatives in high impact dog attack problem areas.

The Health, Safety and Environment Department are very pleased with this ‘Guide Leaflet’ having achieved endorsement from the National Police Chief’s Council (NPCC). This now needs to be as widely circulated as possible.

ASRs and Reps can drop these ‘Guide Leaflets’ into local schools, local authorities, community centres, clubs and associations, dog training schools, animal and dog charities, etc.

Send the Guide Leaflet to local press, radio, community publications, newsletters, social media and websites etc. It’s aimed at dog owners and our customers, the UK public. The leaflets can be utilised in door-to-door drops, targeting high impact areas also.

Get the support of the local authority and local Police. You can drop copies into local Police stations and council offices. send them to your local MP and local councillors to raise awareness also.

If you need copies printed either organise it locally or contact the Health, Safety and Environment Department for a supply.

Blue Cross ‘Protect Your Postie.’ Webinar: 

From this month, animal welfare charity Blue Cross will be offering a free online webinar called ‘Protect Your Postie.’

This intervention will be offered to customers where there is concern due to a dog’s behaviour – but an actual attack has not yet occurred.

The webinar, which lasts about an hour, will provide top tips and advice on how customers can protect postal workers who deliver to their home and includes:

  • understanding why dogs may act a certain way when a postal worker

arrives.

  • understanding the consequences of an incident.
  • simple measures that can be put in place to help manage a dog’s

behaviours.

  • motivation for change, so that their dog doesn’t escalate its behaviour to the point that an attack occurs.
  • advice on where further help can be found.

The webinar training course will be delivered on Zoom. Customers will require internet connection and access to a computer, laptop, tablet or smart phone to take part.

Customers will need to register in advance to attend the “Protecting Your Postie” Information/Training course Webinar available here: – https://www.bluecross.org.uk/protecting-your-postie

Message to all ASRs:

Your assistance in supporting, publicising, raising awareness and onward communicating the important campaign messages both externally with the public, customers and organisations plus importantly raising awareness amongst members is important and is very much appreciated. Please be proactive, not only during Dog Awareness Week but continually throughout the year as this important issue requires more time than a single week and constant attention – this is a crucially important issue for us. We’ve seen a worrying increase in serious dog attacks involving serious injuries to members across the country. 

Royal Mail HQ have welcomed and requested full support from ASRs and WSRs.  Royal Mail have requested that ASRs

  • Visit Delivery Offices – organise a plan of visits ongoing throughout the year, focusing on dog risks and controls.
  • Cary out Inspections/Investigations following dog related incidents.
  • Talk to members about the threat of dog attacks.
  • Introduce yourself to new starters in the unit, typically they will be most at risk so speak to them about the principles of AVOID and the dangers posed by dog attacks.
  • Support Unit Manager delivering Dog WTLLs and Huddles and Safety Flashes.
  • Ensure that sites have displayed their Dog Awareness posters and are sending out external posters/leaflets to vets, schools, local community centres etc.
  • Go through the Quiz one to one with the new entrants, explain to them how to use the posting peg and follow AVOID.

Attachments:

  • New ‘Responsible Dog Ownership – How To Keep You, Your Dog and Visitors Safe’ – Dog Control Awareness guide/leaflet
  • CWU Dog Awareness Week Posters (2 versions).
  • RM Dog Awareness Week WTLL.
  • RM Dog Awareness Week Quiz (2 – Employees & Managers).
  • RM Dog Awareness Week RMG SHE Plan.
  • RM Dog Awareness Week Number of Attacks by Postcode (Percentages).
  • Blue Cross ‘Protect Your Postie’ Dog Owner Customers Training/Information Webinar.

Yours sincerely

Dave Joyce
National Health, Safety & Environment Officer

LTB 240/24 – RM CWU National Dog Awareness Week 1 – 7 July 2024 and Message to New Labour Government

LTB 240/24 – Attachment Dog Safety Guide Leaflet – CWU-NPCC-RM-PFWW

LTB 240/24 – Attachment Dog-Awareness-Poster-2024 V1(Eng)

LTB 240/24 – Attachment Dog-Awareness-2024-Poster-V2(Eng)

LTB 240/24 – Attachment Dog Awareness Week 2024 – WTLL 

LTB 240/24 – ATTACHMENT Dog Awareness Week 2024 – Dog Quiz – Employees 

LTBS 240/24 – ATTACHMENT Dog Awareness Week 2024 -Dog Quiz – Managers 

LTB 240/24 – ATTACHMENT DOG AWARENESS WEEK PLAN CHANNELS 2024 (1st July- 7th July) (Word doc download)

LTB 240.24 ATTACHMENT Dog Awareness Week 2024 – Number of attacks by postcode area – (Word doc download)

LTB 240/24 – ATTACHMENT Blue Cross ‘Protect Your Postie.’ Webinar (DAW 2024) (Word doc download)

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