All our members in Delivery Offices, including SPDOs, are represented by Bob Gibson, Assistant Secretary, Outdoor Department.
Officer substitute: Mark Baulch, PEC member
The Policy Advisor in the Department is Steve Fishwick – firstname.lastname@example.org.
Members of the postal executive working to the department are: Mark Baulch, Tony Bouch and Peter Keenlyside.
With well over 100,000 members working in this part of the Royal mail business, it remains the single largest group of members within the CWU.
As reports of bullying and harassment are on the rise we’re asking you to tell us about your experience so we can put a stop to this kind of behaviour. Please complete the bullying & harassment survey and return it by post to the address on the survey or email email@example.com.
All issues affecting the daily working lives of our members working in deliveries are the responsibility of the Outdoor Department.
The message has never been clearer. Download the “Work Safely” poster for more information.
As in all cases, your local CWU Branch or Workplace Representative should be your first port of call, as they are in a much better position to deal with local issues.
If you do need to get in touch with the Outdoor department at CWU Headquarters, please contact Hayley Nutley at firstname.lastname@example.org or telephone 0208 971 7276.
Postal Digital Assistant (PDA) Handheld Intermec (CN3) Scanner, update November 2013
Further to LTB 764/13 please find below links to documentation associated with this subject:
- Powerpoint: Interactive PDA user guide
- PDA for all deployment countdown checklist and concurrence form
- Safe Systems of Work for PDA Intermec CN3
Customer & You Programme – Enquiry / Callers’ Offices
Further to LTB 635/13 please find below links to documentation associated with this project:
- Customer & You EO Top 100 incl Model offices
- Customer & You – CWU (powerpoint)
- EO Training – Total Figures Training Master 12th July 2013
- EO Programme – Offices v7 – July 13
- Enquiry Office Support Manual
- Contact Poster
- Contact poster bilingual
- EO Respect Poster
- EO Respect Poster bilingual
- Redirection poster
- Redirection poster Welsh
- EO Stamps poster
- EO Stamps poster bilingual
- Something for You ID Poster
- Something for You ID Welsh Poster
- RM Deliver to neighbour Poster
- RM Deliver to neighbour Welsh Poster
- Guide to issuing Mail Internal
- EO Mailing Covering Letter
The delivery section of the agreement makes reference to other agreements, policies, documents and other sections of the Business Transformation agreement. In order to fulfil our commitment to you we have put together this document containing reference by hyperlinks to and from the documents referred to in the delivery section of the agreement.
We will continue to support you by alerting you as and when updates are made to the document so you always have the most up to date version.
For your convenience, you can download and save the document to your own files. We hope our delivery reps will find this a useful resource tool.
Download Delivery Reps Support Document
Find out more and download documents regarding Indoor Work Method Guidance and final weekly resourcing meeting documents and tools.